NHTSA Complaint #11656320 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11656320
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	April 15, 2025
Date Filed	April 23, 2025
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2014 Ram 1500. The contact stated while driving approximately 35 MPH, the vehicle veered to the right independently. The contact used force to turn the steering wheel. There was no warning light illuminated. The contact stated that on another occasion, while driving 60 MPH, with the cruise control activated, the vehicle failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the steering box and rack and pinion had failed. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

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