2014 RAM 1500 Steering Problems

The electric power steering failed without notice on 12-12-24. I was driving all day with no incident. I stoped for about 5 minutes and when I restarted my truck the steering wheel was stiff. Received a warning light to service power steering. I had no choice but to drive back home without the power steering working with much difficulty. I then scanned the truck and it gave me fault code C2217 status:MIL/CONFIRMED - Electric Power Steering Module Internal: No Sub Type Information. After disconnecting all connections and confirming there wasn’t no corrosion present, I cleaned all connections to the battery as a precaution and once everything was put back the power steering worked. Everything worked perfectly until 1-3-25 when the power steering went out again with the same fault code. I was able to get the truck home where I reinspected all connections. Once I reconnected everything the power steering...

The contact owns a 2014 Ram 1500. The contact stated that while driving at undisclosed speeds, the power steering assist became inoperable. The power steering warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V167000 (STEERING). The vehicle was taken to the local dealer, where it was diagnosed and determined that the electric power steering unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was unknown.

Power steering keeps going in and out while trying to drive. Unsafe when turning when it does not want to turn them all of a sudden will just begin turning. While trying to navigate turns you also have to bring wheel back to straight position your self as the steering wheel will lock and hold your current turning radius

Eps locked out..unable to drive on way to my brothers funeral..Sept 27 2024

Lost all control to the Electronic power steering. There is no power steering at all. Very dangerous to drive.

Loss of power steering. Vehicle is available for inspection upon request. Difficulty steering vehicle at all speeds. The issue has not been confirmed by a service center. The vehicle has not been inspected. There were no warning lamps, messages or symptoms of the problem prior to failure.

Power steering stopped working suddenly. Truck was at the dealership for an oil change and the power steering stopped working. If you would have been on the highway this could be very dangerous especially if you are someone without a lot of arm strength because the steering becomes very difficult.

Electronic power steering has gone out twice. The first time it went as I was leaving a fast food drive through. Warning light came on as it happened. No one except my mechanic has inspected the vehicle but I will have to repair it out of po let until the investigation is complete. I almost had to drive over the curb since steering it was nearly impossible. It has since gone out again. Thankfully in my driveway. I know there is an investigation into this and I would like to be added to the list of complaints and hopefully this ends up being a recall.

Recently, I started having problems with my electric power steering. While driving I would experience sudden loss of power and the power steering service light would start flashing. This happened on multiple occasions without a warning. It also happens at random times so I decided to do some investigating on NHTSA’s website. I saw there was a recall issued for Ram 1500s models between 2013-2016 ( Recall VB9) so I contacted my nearest Chrysler dealer to obtain more information. I was told that my Vin is not related to the recall however, I feel like my vehicle should be included in this recall due to the fact that I am experiencing the same mechanical problems listed on the recall.

The contact owns a 2014 Ram 1500. The contact stated that when attempting to make a left turn, the steering wheel spun back to center and then locked. The failure caused the vehicle to move into oncoming traffic. The contact was able to maneuver the steering wheel with an excessive amount of force and drive home. The sudden movement of the steering wheel was so severe it caused the contact to have severe swelling for a few days due to the steering wheel twisting and popping their wrist. There was no medical attention needed. The vehicle was taken to the dealer who diagnosed that the power steering had failed. The dealer confirmed that it was a known failure for the vehicle. The vehicle had not been repaired The manufacturer was made aware of the failure and opened a claim. The failure mileage was 166,000.

The contact owns a 2014 Ram 1500. The contact stated that occasionally while the vehicle was parked or driving, the service power steering warning light illuminated. The contact stated that the vehicle was then unable to be operated as designed. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and informed contact that the VIN was not under recall. The failure mileage was 21,534.

Had problems with the power steering failing for no particular reason. Ended up bringing it into the shop to find out what was wrong and there was an internal failure with the electronic power steering rack. They told me the whole unit needed to be replaced.

Power steering would stop working randomly. Would need to restart the truck multiple times for it to start working again.

The contact owns a 2014 Ram 1500. The contact stated that during the cold weather months, the "Service Power Steering" message would appear on the instrument panel. The contact stated that the steering wheel would become stiff and excessive force was needed to steer the vehicle. The steering failure was intermittent at first but became permanent. Upon investigation, the contact related the failure to NHTSA Action Number: RQ23003 (Steering). The dealer was notified of the failure and the contact was informed that the steering rack needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.

While driving and making a left turn, without any warning, the vehicles electrical power steering rack failed and seized. Once loss of power steering, wheel wanted to stay straight and almost caused accident by nearly colliding with another turning vehicle. In order to avoid collision, I turned the wheel as hard as I could, which resulted in needing new steering linkages as they bent trying to steer with the rack motor seized. Car had to be towed to nearest dealership for a $4,400 repair.

EPS system quit working and no power steering. Code С2217-00. It is available to be inspected. Currently being looked at by Tempe Ram service center in Az. System going out while driving can cause death’s and injury. No issues prior to lights and code and steering wheel stiffening. Also Intermittent cruise control issues with it not wanting to go into and out of cruise. Will not always come out of cruise control when cancelled with button. Previously took in for recall check and dealership said it did not meet recall criteria problem still persists.

The contact owns a 2014 Ram 1500. The contact stated while pulling out of the driveway, the steering wheel was significantly difficult to turn. The message "Service Power Steering" was displayed. The contact turned off and restarted the vehicle; however, the failure persisted while driving at 25-30 MPH. The contact stated that upon turning off and restarting the vehicle at the gas station, the vehicle regained power steering functionality. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 194,900.

The contact owns a 2014 Ram 1500. The contact stated while driving 60-70 MPH, the vehicle inadvertently lost power steering functionality. There was no warning light illuminated. The contact pulled over to the side of the road. The contact then received a ride to the residence. The vehicle was towed to the residence. The contact stated that the failure had been recurring intermittently while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

The contact owns a 2014 RAM 1500. The contact stated while driving at an undisclosed speed, the steering failed to function as intended. The contact stated while making a left turn, the power steering seized. In addition, an unknown warning light illuminated. The contact depressed the brake pedal and pulled the steering wheel excessively hard to complete the left turn and to avoid having a crash. The vehicle was driven to the contact's residence. The vehicle was taken to the dealer where it was diagnosed with a failed power steering module. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

The contact owns a 2014 Ram 1500. The contact stated while driving at approximately 20 MPH, the vehicle became difficult to maneuver. The power steering control module assist warning light was illuminated. The vehicle was taken back to the place of residence. A dealer was not contacted and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 175,000. 

The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 20 MPH and making a left turn, the power steering message was displayed, and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 28,000.

My truck has 57,000 miles it's a 2014 ram 1500 and overnight the power steering unit failed. Replacement part from mopar is $2,100. Luckily I wasn't driving when this happened but there were no early signs of failure. Tried to go to work and couldn't drive the vehicle because the electric power steering unit had an internal software failure and is not driveable

Electronic Power Steering suddenly stopped working.

The electrical power steering has failed for seemingly no reason. Multiple people have reported this issue and it’s a very expensive repair

Electric power steering failure. Very common according to internet research and nothing has been done to recall this issue

The Power Steering (All electrical system) is intermittently failing and I believe is a huge safety issue. The dealerships claim my vehicle does not have a recall for such an issue, but when I google it seems to indicate that the Ram 2014 (13-19 models) were part of a recall for a potential issue with the electronic power steering (EPS) circuit card. which could lead to inconsistent steering and potentially a crash.

Hello, I went and got my truck service at a car dealership for rear air bag shock not working properly (4times) ; futhermore, my power steering went out while driving...not knowing the steering is electronic

The contact owns a 2014 Ram 1500. The contact stated that while driving at approximately 55 MPH, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. During the failure the message "Power Steering" was displayed. The vehicle was towed to the local dealer who determined that the power steering module and steering rack were faulty and needed to be replaced. The vehicle was not yet repaired. Also, while operating the vehicle the brake pedal became spongy and extended to the floorboard while depressed causing the stopping distance to be extended. The contact stated that the failures had occurred after the battery was replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 22,400.

I was driving the vehicle and all of a sudden lost power steering control and had a steering wheel with explanation point on dashboard. Later found that these 2014 Ram 1500 are notorious for losing the electronic power steering. No recall associated with my VIN number. Cannot get it to dealer or mechanic yet.

I am having an intermittent loss of power to the power steering system while driving, which makes it difficult to maneuver. After further research, the ECM is said to be the culprit.

Powersteering failure and can be inspected upon request When i drove up the road i had my heatead mirror turned on and when i turned on my highbeam i lost my powersteering and almost drove of the road when it was turning. As soon i turn off the heated mirriors the powersteering starts to work again. I can reproduce this failure multiple times and no warning lamps or messages luckely no accident occured

Eps has failed

I was driving down the road and the electronic powering steering went out with the service powering steering indicator turning on. The power steering will no longer function below 40 Fahrenheit and will only activate when it's warmer outside.

Power steering malfunctioned and completely stopped working while driving down the road at 40 mph. Warning light came on. Significant effort required to drive it to a safe location to park.

The contact owns a 2014 Ram 1500. The contact stated that while driving at approximately 45 MPH, the "Power Steering" warning light had suddenly illuminated and the steering wheel became difficult to turn in both directions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 100,300.

I have had the electronic power steering rack replaced twice. Now Dodge wants to put a 4th rack in a vehicle that only has 65k. I bought it used, but by all means it is a lemon, as it is NOT FIXABLE, and has not been safe to drive for two years. It has spent over 4 months in 3 different shops this year, and is still currently sitting at Dodge.

I was driving down the highway when my steering wheel locked up and a warning light lit up saying “service power steering”. Very scary and dangerous situation to be in during traffic hours and I was stranded for a few hours until a tow truck could come pick me up on the side of the highway. The truck was towed to the dealership and they informed me the problem was the Power steering rack, having to spend thousands since It’s not covered under warranty. As far as who’s inspected it is unknown due to it being at the dealer. There were no signs or symptoms prior to the incident.

Electric Power Steering (EPS) Failure and it is available for inspection. I was traveling 45 MPH in a 45 MPH zone on a curvy two land county road. Truck totally lost all electric power steering assist immediately without warning, when entering a sharp 90 degree turn. I experienced loss of control of truck, but thankfully I reacted properly and hit the brakes and there was no obstacles and other traffic. I ended up all over the road before ending up on shoulder of road. The problem is constant and was diagnosed with trouble code C2217-00 Electric Power Steering Module Internal. Vehicle has not been inspected by mfg, police or insurance or representatives. No warning lamps, messages or other symptoms of the problem prior to the immediate failure of EPS. Warning was showing once I got vehicle stopped and looked at the dash. Incident happened on Sunday Sept 29, 2024, approximately...

The electronic power steering went out causing the steering wheel to stiffen. Thankfully, I was on a road without a lot of traffic. The vehicle was bought new, by me in 2014, and has never had any warning lights or symptoms for this issue, until it happened. It happened in May 2024 and has been sitting since, still with the same issue.

The contact owns a 2014 Ram 1500. The contact stated while driving at various speeds, the vehicle became difficult to maneuver. The power steering fault warning light was blinking intermittently. The vehicle was taken to a dealer where it was diagnosed that the steering rack needed to be replaced. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 19V812000 (Steering). The failure had occurred on several occasions. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.

We had our vehicle serviced at the Olathe Dodge Chrysler Jeep Ram service center between the dates of May 26, 2024 through June 27th, 2024 on 3 separate occasions due to following. Received truck back on June 17th with a blown air suspension after confirming that the air suspension was filled firm when brought the truck in due to an email received for a recall and when driving the vehicle, the power steering kicked in due to the battery terminal not being secured properly (confirmed by AAA technician). No vehicle lights were turned on during this. Returned truck on June 25th, 2024, received truck on June 26th, 2024 where diesel gas was spewing from my truck sitting idol in my driveway after driving it straight home from the service center. Returned on June 27th, 2024 at 7:00 AM CST after being told by the Dodge technicians that I should've drove...

The electric power steering quit, lucky I was in driveway. There is a recall for 2013 - 2019 for this problem VB9/NHTSA 19E-077. Took my truck in and the dealer said no recall on my truck. I have the problem this should be fixed under the recall!

The Rack and Pinion module has gone out. The steering on the vehicle completely stopped working while driving the vehicle on the interstate.

Complete loss of electric power steering.

My electric power steering is fixing to cause me to be in a major accident. This should not be happening as I have only had the vehicle two years now. I don't have the funds to fix it and it's my everyday driver. Dodge needs to fix this problem as it is a manufacturing default and it is on them. This has been happening for 19 months now

The electronic power steering (EPS) on my truck failed suddenly. Luckily, I was just in my driveway, but this could have led to a serious safety issue if I had been on the road at speed or pulling a trailer. After researching this I see that there have been some recalls regarding this issue for trucks produced in other years, but nothing for the 2014. It is a costly and potentially deadly issue that needs to be examined.

The contact owns a 2014 Ram 1500. The contact stated while starting the vehicle, the message "Service Power Steering" was displayed, and the steering wheel seized. The contact turned off and restarted the vehicle, and the power steering functionality returned. The contact stated that the failure had been recurring while starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed, but the cause of the failure could not be determined. The dealer recommended the replacement of the entire power steering assembly. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

On 9/6/24 at approx 12 noon, I was driving my 2014 Ram truck at 50 mph and had a total loss of steering control. A "service power steering" warning showed up on the dash, and I pulled off the road into my driveway. It appears that there is a recall for certain Rams: "Equipment Safety Recall VB9 -- Electric Power Steering Gear" but the serial number on my power steering rack is not listed. The number on my power steering rack is "TIC2123C4007". The truck will be taken to a mechanic on Monday 9/9/24 for inspection. The truck may be inspected upon request. I was driving straight when the power steering failed. If I had been in a curve, there is no way I could have controlled the vehicle. There was no indication of a problem before the total loss of power steering.

The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the steering column assembly and electronic power steering control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 220,000.

Power steering went out while driving and became real hard to steer luckily was in a straight away