NHTSA Complaint #11619432 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11619432
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	September 29, 2024
Date Filed	October 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Electric Power Steering (EPS) Failure and it is available for inspection. I was traveling 45 MPH in a 45 MPH zone on a curvy two land county road. Truck totally lost all electric power steering assist immediately without warning, when entering a sharp 90 degree turn. I experienced loss of control of truck, but thankfully I reacted properly and hit the brakes and there was no obstacles and other traffic. I ended up all over the road before ending up on shoulder of road. The problem is constant and was diagnosed with trouble code C2217-00 Electric Power Steering Module Internal. Vehicle has not been inspected by mfg, police or insurance or representatives. No warning lamps, messages or other symptoms of the problem prior to the immediate failure of EPS. Warning was showing once I got vehicle stopped and looked at the dash. Incident happened on Sunday Sept 29, 2024, approximately 5PM.

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