2014 RAM 1500 Steering Problems

455 NHTSA complaints on file

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All Steering Complaints — Page 5

#11574131 |
Truck's power steering goes out, I have to restart truck a few times for it to work again. Service Power steering comes on when it's not working. It has not gone out while driving but I am fearful that it will.
#11573800 |
Started off with intermittent power steering failure which has now led into complete power steering failure
#11573274 |
I was driving down the highway and all of a sudden my power steering went out and the truck jerked, nearly causing me to roll the vehicle. I managed to get it wheel straight enough that I did not wreck. Never been more scared in my life. I got off the highway near a local shop and the mechanic says this is an on going problem with the rack and pinions in my make and model year truck.
#11572762 |
Intermittent power steering. Works great then all of a sudden have no steering, then a minute later it’s back working. Other times it is very choppy steering.
#11572662 |
While entering the on ramp to the Interstate the electronic power steering failed without warning. It was raining and I narrowly avoided crashing. My mechanic inspected the truck and gave an estimate for repairs,saying he's seen this failure in one other similar truck.
#11572409 |
The power steering on my 2014 Ram 1500 seems to be not working at times. The steering can be hard to turn at times and is happening more frequently. I did some research and there have been recalls on this issue but not the 2014 model year. I feel this is an accident waiting to happen as i need my vehicle every day and cannot afford the price tag to make this repair. i have seen on social media that many other have this same problem and something needs to be done about it.
#11572034 |
Power steering went out on my truck
#11572259 |
Power steering failed
#11570702 |
The contact owns a 2014 Ram 1500. The contact stated that while driving 60–65 MPH, the power steering became inoperable. The steering wheel was difficult to turn off the road. The check engine warning light was illuminated. The contact called the local dealer, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact stated that the failure was related to NHTSA Campaign Number: 16V167000 (Steering). The failure mileage was approximately 102,795.
#11570717 |
In 2021, my power steering module failed and was inoperable. The power steering module was replaced and now, less than 3x years and < 20,000 miles the power steering module is failing again. In 2021, the power steering failed instantly, without warning. It was almost impossible to steer the car without 'hanging' on the steering wheel as the steering wheel was 'fighting' the driver's input. In 2024, the power steering is failing intermittently. Sometimes turning the steering wheel is easy and tires are responsive, other times the steering wheel appears to 'catch' and resist/fight the driver and then respond sporadically, making steering difficult to predict.
#11570636 |
Electric Power Steering has stopped working. The vehicle is very difficult to turn and return to straight. NO warning lamps or service lights appear.
#11570352 |
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The contact turned off and restarted the vehicle to regain power steering functionality. The vehicle was driven to the residence. The contact who is an independent mechanic, diagnosed the vehicle with a failed EPS rack and pinion. The contact stated that the EPS rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
#11569787 |
I was driving my 2014 ram in a 25 mph residential area, and went to turn right and wound up hitting the curb on the other side of the street because my truck would not make the full turn. I continued to drive and test the left and right turn, and it refused to turn on either side. There were no warning lights, and no codes were found when tested. I am infuriated that this is not considered recall material. It is extremely dangerous to the driver and anyone else in it's path. I am fortunate enough to not have been driving to work at 60mph. I had been loyal to dodge for years, but that is a thing of the past. I am in the process of buying another vehicle at a very inopportune time.
#11569271 |
Our truck kept coming up with check engine, ABS and traction control lights. Come to find out, it is the ABS Module Control that needs to be replaced. In doing research, I have found that there have been numerous complaints on this same issue for years. At what point does it become neglect on Dodge? There have been accidents yet they're continuing to ignore this situation and it's allowed???
#11569009 |
Steering stopped working and has error code. Tried resetting and such and still not working
#11569178 |
My steering wheel felt like it was stuck and had to force it left or right to change lanes on the expressway at 75 miles per hour. The electric power steering rack is no longer working and it will not turn the wheels. It is still on the vehicle at this time. I could have lost all steering on the highway causing a collision. It has not been looked at by a dealer or independent shop yet. There were no lights or warnings before the incident however the next time I was going to drive the truck the steering wheel wouldn't move and I got a "Service Power Steering" message on the dash.
#11568668 |
On 1.28.2024 my 2014 Dodge Ram 1500 R/T lost power steering twice making it nearly impossible to safely steer
#11567412 |
Approximately two weeks ago I was driving the truck and exiting off the interstate and at the end of the ramp intended to turn left as I had a green light. As I slowed to safely turn I lost all power steering assistance and ended up jumping the curb and leaving the roadway. Thank God I didn’t hit anyone or damage any property. I was able to fight the steering wheel to make it home. I checked the power steering fluid level and condition of fluid for possible contaminants but found no issue. I remember a recall issued for 2015-2016 Rams for power steering failures. I believe the issue is much wider than initially thought. I have not gotten an estimate on the repairs.
#11565094 |
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 50–55 MPH, the power steering functionality became inoperable. The red steering wheel warning light was illuminated after the failure. The vehicle was towed to an independent mechanic, who informed the contact that the rack and pinion and steering assembly module needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The contact stated that the failure was related to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was 105,000.
#11563824 |
Parked vehicle was fine, next day started truck to back out took both hands to turn wheel. Shut , restarted -no difference . Poage dealer Hannibal mo said 2-3 month back order and questionable. Used old part #, got part weeks later $2413.23 part replaced.
#11562447 |
My wife and I were leaving my daughters house Christmas Day when I started my 2014 Ram pickup and it felt like a locked steering column was locked. Shut it off and restarted it but it didn’t respond. I had it towed the next day to the dealer that services my vehicle and the steering control module shorted out which meant the whole steering system has to be replaced at a cost of $3700.00. Plus 3 weeks to get the part. The only good thing is we weren’t driving when it happened. As it turns out no recalls for what I consider a very dangerous condition with absolutely no prior warning. Researched and found out it’s happened to many others while they were driving, but no deaths so Ram doesn’t consider it recall worthy, so how many consumers have to die or get seriously hurt? It has 26540 miles!
#11561676 | Crash
Was driving one day while towing a trailer and all of a sudden while making a left turn the power steering went out which caused me to hit an embarkment and damage the front bumper area of my vehicle. My safety was put at risk because of the damage it caused and how difficult the steering became all of a sudden without warning or anything. There weren't any warning prior to the power steering going out, but as soon as it went out a symbol appeared on the dashboard. This was the first time that I have ever seen that symbol. Vehicle hasn't been inspected by anybody other than myself. Checked for recalls and saw that my 2014 wasn't included.
#11560119 |
The electronic power steering system started to fail on its own. There was no real reason for this problem. There is full power to system and no blown fuses. It is a gamble as to when the system decides when it wants to work.
#11560162 |
Electronic power steering was intermittently failing, but is now fully inoperable. Steering is hard and the electronic power steering light is flashing on the dash.
#11558919 |
The contact owns a 2014 Ram 1500. The contact stated while driving at 50–60 MPH, the steering wheel seized. The contact depressed the brake pedal and slowly drove into the ditch. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was approximately 121,000.
#11558734 |
the electronic power steering intermittently goes out causing the loss of power steering making it hard to steer.
#11557455 |
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the power steering functionality was inoperable. The contact stated that the power steering had seized. The contact turned off, restarted the vehicle, and drove the vehicle to the residence. The contact stated that the failure was intermittent. The vehicle was taken to the dealer and was diagnosed with a failed power steering module. The contact was informed that the power steering circuit module and rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 82,000.
#11556491 |
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 25 MPH, the steering wheel locked up and was firm. The EPS warning light was illuminated. The contact pulled over and the vehicle was towed to an independent mechanic, who informed him that the failure was due to an internal module system failure and that the system needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 98,000.
#11555960 |
My electric steering went out while driving almost causing an accident and the whole unit has to be replaced and it’s around $2900. I’m filing a complaint because I notice online I’m not the only one having this issue that millions of people have had this problem and no recall for my truck to fix this issue. I just had an engine and going to have the power steering put in when it comes in. I had to replace the motor due to the lifters and the mds tearing up my motor. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11556053 |
I was driving truck and was taking a right turn and the steering locked up and I almost smashed into car. I stopped truck and backed up and put onto drive and it took all my strength to turn the wheel to the right. Had truck towed and found out that the electronic steering went bad. This problem needs to be looked at because someone is going to get hurt or killed if the steering goes out at higher speeds
#11556062 |
While driving during a cold spell. Power steering just went out while negotiating a curve. With the sudden loss of power steering vehicle was partially pulled from the roadway. After stopping and regrouping noticed there is red steering wheel warning light on the cluster. In warm weather there is no issue seems. Only happens in colder weather.
#11554826 |
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The power steering warning light was illuminated. The contact was able to drive the vehicle to the residence. The vehicle was taken an independent mechanic to be diagnosed. The vehicle was diagnosed with a failed power steering system. The contact was informed that the power steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
#11554034 |
your letter says I can review my report but couldn't find it NHTSA JD#11531515 SO On JULY 7th I started up my truck put it in reverse and had no power steering shut it off and restart still the same could not turn the wheel. I checked the internet someone said check the 2 fuses by battery they were good. had towed on Monday 7-10-23 to Fayetteville dodge they checked it out said I needed a new elect. power rack. they ordered and it took 3 weeks at a total cost $5172.23 out of my pocket. I have pict. of old rack numbers P68230029AA TIC1713C5058 made in LUNGT AN TAIWAN 04301477146714 & 77053805480546 also all paper from dealer with numbers of new rack 68536637AB GEAR RACK and PINION THANK YOU FOR THE WORK YOU DO
#11553089 |
While driving on a busy winding surface street, as I was accelerating from a stop at a traffic light, I received an audible notification chime, accompanied by a red power steering warning light, and a message in the message center to "Service Power Steering." My steering wheel immediately became exceptionally difficult/heavy to turn. I was able to overpower the resistance and maintain vehicle control, but needed to drive much slower than posted speed limits and the flow of traffic to maintain directional control. I was able to drive to a safe location and stop. This is the first instance of this occurring in my vehicle. After stopping, I was able to inspect all fuses and electrical connections and verified that they were all in working order. I am grateful that this occurred while I was driving, and not my wife or daughter, and that it did not occur at a...
#11551971 |
Power steering is failing. Only doing it intermittently as of now flashing red steering wheel appears for a minute when it first started and goes away and steering is restored took it to dealer and the parts seem to be not readily available and quoted me 3000+ dollars for parts And $1100 for labor and said the whole power steering rack has to be replaced. Could go out completely soon and dealer part not available or aftermarket
#11551523 |
Power steering does not work . Red steering wheel symbol on dash board. scan for codes has code c212a-84 sytem voltage .Code c2217-00 Ekectric poer steering module internal shorted. Code 2128-00 ecu -reset recovery occured. There are no electric power steering rack and pinion unit available part # 68628858aa . I ordered the part from My local dealer network I am # 345 on order list of people waiting expected possible December / January 2024. The replacement part # fits Ram 1500 from 2013 thru 2023 no data for 2024 this is a very big problem I can not drive my truck safety with out power steering .The 2015 model year has a recall for the electric power steering unit this should be expanded . There Are to many parts on order for Ram truck no to know there are problems .THank you
#11550765 |
I was driving at 45mph, and the steering wheel locked completed it was extremely dangerous and I almost crash. I am wondering if there any recall. Pissed costumer.
#11550776 | Crash
mild crash! my Ram 1500 pickup trucks can lose power-steering with no warning. I could NOT turn!
#11550782 | Crash
Power steering wheel it not working extremely difficult to steer!
#11550937 | Crash
Could not drive back home, it got extremely dangerous when it locked it. my steering wheel does not steer. there are lights on my dashboard. EPS AND ENGINE
#11549875 |
Purchased this vehicle new in 2014- after driving it today for about 20 miles it was parked for about two hours at work when I went to leave I noticed that my power steering wasn't working & a message came up on the dash board "Service Power Steering"- Never experienced this problem before or had any warning that something was wrong. Vehicle was almost impossible to turn, fortunately I was only about six miles from home. Very Scary
#11549894 |
I was driving 60mph and my power steering wheel stop working and a light on dashboard from steering power wheel came on, I could not steer, it was really difficult and dangerous to drive though traffic it was almost impossible to turn the vehicle. I am reading a recall for my car This recall applies to 2013-2019 Ram 1500 trucks equipped with electronic power steering (EPS). Some EPS gear assemblies may have been built with a contaminated circuit card assembly that may short circuit. A short in the control circuit components may result in an intermittent loss of power steering assist.
#11549693 |
The contact owns a 2014 Ram 1500. The vehicle contact stated while starting the vehicle, the power steering warning light illuminated and the vehicle lost power steering functionality. The contact stated that upon restarting the vehicle later in the day, the power steering was operable. The contact stated that the failure had been recurring increasingly. The vehicle was taken to an independent mechanic, where it was diagnosed that the electric power steering (EPS) gear needed to be replaced, and the contact was informed that the failure was related to NHTSA Campaign Number: 19E077000 (Steering); however, the part was not available. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,500.
#11548772 |
While parking, the steering locked up. I was unable to turn the steering wheel or the wheels. A mechanic later confirmed the electronic power steering rack and pinion component failed.
#11548787 |
The Power Steering went out on my 2014 RAM 1500 at approximately 98,000 miles. The first time this happened, while I was driving at low speeds, the steering wheel would intermittently lock up. I couldn't turn the steering wheel, intermittently. I brought the truck to the RAM dealer for repair. They replaced my Rack & Pinion for $4,000. The second time this happened, slightly less than 1,000 miles after the Rack & Pinion replacement, I couldn't turn the steering wheel at all. Fortunately, I was on my driveway. I had the truck towed to the RAM dealer for warranty repair. If I had been driving and the steering completely locked up, it could have been fatal.
#11548129 |
Steering is not safely operable at all You cannot steal the vehicle if you lose your power steering which is electronically controlled some of these units were recalled and they're used on several thousand trucks with this electrical system and you can't get the parts because there's so many being repaired. It's a very expensive part and if steering goes out while you're towing a camper or my case a tractor it could be very dangerous you could put your family at risk and your life at risk and others at risk. This is an ongoing problem with these trucks and it should be addressed and has been somewhat by the manufacturer for just a couple of years for some kind of contamination but it needs to be included on all these models from 13 to 19 if you study you'll see that there is several thousand trucks with steering...
#11548296 |
Driving in town, received a "Service Power Steering" light and message, lost power steering. Very difficult to steer afterwards.
#11547292 |
On Saturday Sept. 23, 2023 I was driving about 25-30 MPH and the power steering went out. I took the truck to the dealership immediately that day for diagnostics. They said the Power steering rack failed (part #68628858AA) and the part is not available. They said it is on backorder until January 2024 or possibly longer. I picked up the truck that Tuesday, Sept. 26, 2023 to sit in the drive until further notice. The vehicle is available for inspection upon request. My safety and others were put at risk when driving and the power steering went out without notice. I was unable to steer the vehicle in a timely manner, or if I needed to swerve quickly would not have been able to do that. As of right now the vehicle has only been inspected by the dealership. Prior to the steering going out, There was also ABS brake...
#11547297 |
Second time in 1 year my power steering has stopped working without warning. Hopefully it will start working again out of nowhere like last time but no guarantee. Luckily I have strong arms but someone older or compromised would not be able to drive this truck. This was a recall however my 2014 was not included in it which is ridiculous because it definitely has the electrical issue stated in the recall pertaining to this issue. Please address as this can be very dangerous for people.
#11547301 |
Truck has hardly ever been driven,, at 2,602mi smelled plastic burning for about 5 seconds when first cranked up,, this happened 2 different times, then no power steering,, warning light came on ,, been PARKED,, after researching the problem of CONTAMINATION OF THE EPS MODULE,, called MY RAM DEALER won't give me an app. for 2 months to check it out,, THEY KNOW WHAT IT IS,, TY RAM

Other 2014 RAM 1500 Problem Areas

Engine 294 complaints Electrical System 222 complaints Fuelpropulsion System 205 complaints Power Train 182 complaints Unknown Or Other 126 complaints Service Brakes 122 complaints Air Bags 120 complaints Suspension 106 complaints Vehicle Speed Control 83 complaints Fuel System Diesel 43 complaints Engine And Engine Cooling 39 complaints Exterior Lighting 35 complaints Structurebody 31 complaints Seat Belts 26 complaints Service Brakes Hydraulic 25 complaints Wheels 21 complaints Electronic Stability Control Esc 17 complaints Fuel System Gasoline 14 complaints Forward Collision Avoidance Automatic Emergency Braking 9 complaints Forward Collision Avoidance Adaptive Cruise Control 8 complaints Visibilitywiper 8 complaints Equipment 6 complaints Seats 6 complaints Electrical Systeminstrument Panelspeedometerodometer 5 complaints Latcheslockslinkages 5 complaints Tires 5 complaints Electrical System Instrument Clusterpanel 4 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 4 complaints Power Trainautomatic Transmission 4 complaints Structure 4 complaints Traction Control System 4 complaints Service Brakes Airantilockabs Warning Light 3 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 3 complaints Steeringrack And Pinion 3 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 2 complaints Engine And Engine Coolingenginecrankcamshaft Position Sensor 2 complaints Parking Brake 2 complaints Power Traindrivelinedifferential Unit 2 complaints Steeringelectric Power Assist System 2 complaints Steeringhydraulic Power Assistpower Steering Fluid 2 complaints Steeringsteering Control Module 2 complaints Structurebodytailgate 2 complaints Air Bagssensoroccupant Classificationstatus Indicator Lamplight 1 complaint Air Bagssrs Malfunction Warning Lamplight 1 complaint Back Over Prevention Rearview System Braking 1 complaint Carry Handle Shell Base 1 complaint Electrical Systemignition 1 complaint Electrical Systeminstrument Panelfuel Gauge 1 complaint Electrical Systemsoftware 1 complaint Engine And Engine Coolingenginedieselturbosupercharger 1 complaint Engine And Engine Coolingexhaust System 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingfog Lights 1 complaint Exterior Lightingtail Lights 1 complaint Forward Collision Avoidance 1 complaint Fuel System Dieseldeliveryfuel Pumpcontroldrive Module 1 complaint Fuel System Gasolinefuel Injection Systemidle Valveactuator 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Fuel System Otherdeliveryfuel Pump 1 complaint Insert Padding 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Otheri Am Not Sure 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringcolumn 1 complaint Steeringlinkages 1 complaint Steeringlinkagesdragpower Assist System 1 complaint Structurebodydoor 1 complaint Suspension Adjustmentautomatic Electricalhydraulic 1 complaint Suspensionfrontcontrol Arm 1 complaint Suspensionfrontspringsair Suspension System 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionrear 1 complaint Tiresbead 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiressidewall 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlthrottle 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint
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