NHTSA Complaint #11548787 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11548787
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	July 18, 2023
Date Filed	October 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The Power Steering went out on my 2014 RAM 1500 at approximately 98,000 miles. The first time this happened, while I was driving at low speeds, the steering wheel would intermittently lock up. I couldn't turn the steering wheel, intermittently. I brought the truck to the RAM dealer for repair. They replaced my Rack & Pinion for $4,000. The second time this happened, slightly less than 1,000 miles after the Rack & Pinion replacement, I couldn't turn the steering wheel at all. Fortunately, I was on my driveway. I had the truck towed to the RAM dealer for warranty repair. If I had been driving and the steering completely locked up, it could have been fatal.

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