NHTSA Complaint #11551523 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11551523
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	October 9, 2023
Date Filed	October 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Power steering does not work . Red steering wheel symbol on dash board. scan for codes has code c212a-84 sytem voltage .Code c2217-00 Ekectric poer steering module internal shorted. Code 2128-00 ecu -reset recovery occured. There are no electric power steering rack and pinion unit available part # 68628858aa . I ordered the part from My local dealer network I am # 345 on order list of people waiting expected possible December / January 2024. The replacement part # fits Ram 1500 from 2013 thru 2023 no data for 2024 this is a very big problem I can not drive my truck safety with out power steering .The 2015 model year has a recall for the electric power steering unit this should be expanded . There Are to many parts on order for Ram truck no to know there are problems .THank you

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