NHTSA Complaint #11562447 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11562447
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	December 25, 2023
Date Filed	December 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

My wife and I were leaving my daughters house Christmas Day when I started my 2014 Ram pickup and it felt like a locked steering column was locked. Shut it off and restarted it but it didn’t respond. I had it towed the next day to the dealer that services my vehicle and the steering control module shorted out which meant the whole steering system has to be replaced at a cost of $3700.00. Plus 3 weeks to get the part. The only good thing is we weren’t driving when it happened. As it turns out no recalls for what I consider a very dangerous condition with absolutely no prior warning. Researched and found out it’s happened to many others while they were driving, but no deaths so Ram doesn’t consider it recall worthy, so how many consumers have to die or get seriously hurt? It has 26540 miles!

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