NHTSA Complaint #11613142 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11613142
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	September 6, 2024
Date Filed	September 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

On 9/6/24 at approx 12 noon, I was driving my 2014 Ram truck at 50 mph and had a total loss of steering control. A "service power steering" warning showed up on the dash, and I pulled off the road into my driveway. It appears that there is a recall for certain Rams: "Equipment Safety Recall VB9 -- Electric Power Steering Gear" but the serial number on my power steering rack is not listed. The number on my power steering rack is "TIC2123C4007". The truck will be taken to a mechanic on Monday 9/9/24 for inspection. The truck may be inspected upon request. I was driving straight when the power steering failed. If I had been in a curve, there is no way I could have controlled the vehicle. There was no indication of a problem before the total loss of power steering.

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