NHTSA Complaint #11664554 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11664554
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	May 18, 2025
Date Filed	June 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Vehicle is a 2014 Ram 1500 with electric rack and pinion steering. The truck has 96XXX miles on it. When starting the truck the "service power steering" warning comes on in the info center and truck does not have power steering and is very difficult to turn. There have been times that the steering warning lamp is on on startup (different than the "service power steering" warning) and the steering doesn't work . This is a widespread issue with this model of truck. After trouble shooting it has been determined the electronic module is bad and it is $4200.00 to replace at the dealer. There was a limited recall on the 2016 models for the same problem but for a very limited number of trucks. This is an ongoing issue for these trucks. It's not a mater of if they fail it is a matter of when. Most of the reports I have read is that they fail between 60- 100K miles. This is Very dangerous if it fails when driving. Since this has been not recalled the problem doesn't show up on a carfax or any other car reports so you have no idea this is a thing until it happens to you.

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