2017 JEEP GRAND CHEROKEE Engine Problems

94 NHTSA complaints on file

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All Engine Complaints — Page 2

#11446641 |
Beginning two months ago my passenger side front window began rolling down on its own and the dash board lights would continually flash on and off. When at a stop sign or red light the vehicle idles down as low as 9. The battery was checked by the dealership and I was told it did not require replacement. The tachometer drops to zero while the vehicle is in motion and on two of those occasions the vehicle just shut off. When these incidences occur, which has been regularly for the past two weeks, upon exiting the vehicle I receive several palpable electric shocks. The car is now parked because I am afraid the car will set afire. I have been told by several dealerships that they can't get me in for a week or more to check the issue. I am very concerned for my safety due to this electrical...
#11436451 |
Hello, I was driving my 2018 jeep grand Cherokee about 2 months ago when out of no where the car turned off as I came to a hill , the radio volume increased all the way and I couldn't control it , the main break locked, the wheel locked and my shifter lock, I started to roll back down the hill and I had to use my e-break. the car acted like it was turned off but it just died , the radio never turned back down until the tow company did something. i took it to jeep and they were super unhelpful , they said it was a starter , so i paid 2000 to replace the starter to no avail. Now the AC/Heat goes on by itself or just doesn't work, the radio will go all the way up and i cant control it. however jeep in Englewood...
#11435240 |
On October 02, 2021, While driving at highway speeds the engine stopped running and the tachometer went to zero RPM. I was able to shift to neutral and cruise downhill until I could safely pull to the side of the road. I was able to shift back to park. The vehicle would not restart for approximately 20 minutes. During this time the electric windows would not roll up or down, the electric tailgate would not open but the electric drivers seat would work. After about 20 minutes the car restarted as if nothing had happened. The same thing happened 3 more times on the way home that same day. The same thing had happened 3 times over an 18 month period in 2018-2019. At that time, the jeep dealer could find no problems.
#11429702 |
Midway through a 2.5hr. drive, I approached a stop sign to make a right hand turn. When I came to a stop to check for oncoming traffic, the Jeep completely shut off on me. The cluster panel displayed “Shift to P to start” and the cluster panel was flashing all the warning lights. (vehicle was still in the ON position) I had then shifted the vehicle to Park, shut off the ignition and then restarted the Jeep. A very scary situation to happen during a normal drive. I have done some browsing and see that I’m not the only one who has encountered this problem. Due to the extreme safety issues at hand, I truly believe Chrysler should be investigating this underlying issue. (I’ve read some people have experienced this while driving on the main road with traffic. I’ve also read that one person experienced this and it ended in...
#11428559 |
The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at approximately 35 mph, the vehicle was idling while the check engine warning light and the auto stop warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the second cylinder head needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,937.
#11399001 |
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE PULLING INTO HER DRIVEWAY, THE VEHICLE WAS UNABLE TO BE SHIFTED INTO PARK. THE CONTACT STATED SHE NOTICED THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THAT THE VEHICLE WAS IN DRIVE NOT IN THE SELECTED GEAR. THE CONTACT STATED SHE WAS UNABLE TO SHUT-OFF THE VEHICLE BY PRESSING THE ON/OFF BUTTON. THE CONTACT SHIFTED THE GEAR TO NEUTRAL AND THE ENGINE TURNED OFF. AT THAT MOMENT, SEVERAL WARNING LIGHTS ILLUMINATED. THE INDOOR LIGHT AND HEADLIGHTS REMAINED ON FOR THREE AND A HALF HOURS UNTIL THE BATTERY WAS DRAINED. THE CONTACT CHECKED THE BATTERY AND NOTICED THAT THE POSITIVE TERMINAL WAS NOT CONNECTED TO THE BATTERY. THE VEHICLE WAS TOWED TO JIM SHORKEY CHRYSLER DODGE JEEP RAM FIAT (13230 ROUTE NORTH HUNTINGDON, PA 15642) TO BE DIAGNOSED. THE CONTACT WAS INFORMED...
#11389038 |
LLEAKING WATER PUMP GASKET
#11387350 |
VEHICLE HAVING ISSUES STARTING UP. ON MULTIPLE OCCASION THE VEHICLE WILL NOT TURN OVER. IT IS A PUSH BUTTON START. I PURCHASED THIS CAR BRAND NEW WITH ONLY 52 MILES ON IT AND LESS THAN 4 YEARS LATER ITS HAVING ISSUES COMING ONE. I HAVE FOUND SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. WHEN THIS HAPPENED IN ALL CASES THE VEHICLE HAD BEEN PARKED. ONCE OVER NIGHT, ONCE ONLY FOR A COUPLE HOURS.
#11354583 |
VEHICLE WON'T START WHEN PUSHING START BUTTON AND APPLYING BRAKE PEDAL. 2017 JEEP GRAND CHEROKEE 3.6L V-6 ENGINE, 44K MILES. AFTER TURNING OFF VEHICLE, IT WILL NOT RE-START WHEN APPLYING PRESSURE TO BRAKE PEDAL AND PUSHING START BUTTON. REPLACED BOTH MAIN AND AUXILIARY BATTERIES, BUT SAME PROBLEM CONTINUES. ARE THERE RECALLS OR SUGGESTIONS TO FIX THIS? I READ THAT SEVERAL VEHICLE HAVE THIS PROBLEM WHAT'S THE RESOLUTION?
#11352329 |
2017 JEEP GRAND CHEROKEE LIMITED 131,000 MILES PURCHASED USED LESS THEN 24 HOURS LATER ON 8/20/2020, ENGINE SHUTS OFF WHILE MOVING, APPROX 20 MPH, FIVE LANE ROAD.HAD TO PUT IN PARK, FOOT ON BRAKE AND USE PUSH TO START BUTTON NOTHING HAPPENED. NO WARNINGS STARTED ON THE THIRD TRY. REPORTED PROBLEM TO SALESPERSON HE DOESN'T CARE BECAUSE ITS ALREADY SOLD. NO PROBLEM FOR TEN DAYS. YESTERDAY, 8/30/2020 IT SHUT DOWN FOUR TIMES WHILE IN MOTION STRANDED MY WIFE WOULD NOT START AFTER MULTIPLE ATTEMPTS. I BROUGHT ANOTHER KEY FOB TO THE SCENE AFTER SEVERAL TRIES, IT STARTED. I THEN DROVE IT AROUND WITH MY KEY FOB AND WITH THE AUTOMATIC STOP/START SAVE FUEL BUTTON TURNED OFF BUT ENGINE STILL STOPPED WHILE CAR WAS IN MOTION. THERE WERE NO CHECK ENGINE LIGHTS OR ANY OTHER CODES
#11352020 |
THE POWER TO THE ENGINE COMES TO SLOW MOTION WITH NO POWER TO ACCELERATE . IT IS LIKE THE TRANSMISSION HAS NO POWER, BUT NO NOISE. THIS OCCURRED WHEN TURNING OR STOPPING. AT A STREET LIGHT.
#11341737 |
SEVERAL ISSUES WITH THIS LEMON. NOT HAPPY WITH MY 2017 JEEP GRAND CHEROKEE -ENGINE MOUNT REPLACED AT 46,000 MILES...(REPLACED OCT 2019) SERIOUSLY???!!!! THIS EARLY IN THE VEHICLE'S LIFE??!!! -AC CONDENSER (REPLACED MAY 2020) -CRACKED RADIATOR-(REPLACED JULY 2020) -NEW BATTERY- (REPLACED JULY 2020) -EVAP PURGE HOSE -(REPLACED JULY 2020) -EVAP PURGE SOLENOID-( REPLACED MARCH 2020) WILL HAPPILY PROVIDE DOCUMENTATION IF REQUESTED.
#11337632 |
WHEN I TURN THE CAR OFF. IT AUTOMATICALLY STARTS UP. IT DOES THIS PERIODICALLY. THIS OCCURS WHEN THE VEHICLE IS STATION AND PARKED.
#11324035 |
I BOUGHT A 2017 JGC LIMITED 2 WEEKS AGO. IT HAS 31,500 MILES. THIS WEEKEND, THE 'SERVICE SHIFTER' WARNING CAME ON, THE ENGINE WOULD NOT START, THE IGNITION STAYED ON AND WOULD NOT TURN OFF THOUGH THE ENGINE WASN'T RUNNING. THE SHIFTER LIGHTS FLASHED CONTINUOUSLY, THE WARNING SCREEN FLASHED THROUGH SEVERAL WARNINGS CONTINUOUSLY ALL NIGHT. THE BATTERY WAS DEAD THE NEXT MORNING. THE BACK DOORS WILL NOT OPEN, DISALLOWING ME ACCESS TO THE BATTERY (UNDER THE PASSENGER SEAT). THE CAR WOULD BUCK AT INTERSECTIONS WHEN I WAS DRIVING IT LAST WEEK. THE ELECTRONICS ARE POORLY ENGINEERED AND TESTED. REMINDS ME OF THE ENGLISH RANGE ROVER. I DON'T KNOW WHAT TO DO NOW AS THE CAR IS STUCK ON MY DRIVEWAY. *TR
#11311567 |
I WAS STOPPED AT A STOP LIGHT ON A BUSY 4 LANE HIGHWAY WHEN MY 2017 JEEP GRAND CHEROKEE STALLED AND WOULD NOT RE-START. THE ENGINE LIGHT CAME ON, I COULD NOT PUSH THE BREAK PEDAL IN. I CALLED U-CONNECT ROADSIDE AND THEY SENT A TOW TRUCK.
#11311605 |
THERE WAS A POOL OF OIL COLLECTING IN A CHANNEL LOCATED ON THE ENGINE BLOCK. MY FIRST THOUGHT WAS THIS COULD BE A FIRE HAZARD UNDER THE RIGHT CONDITIONS. I HAVE LESS THAN 12,000 MILES ON THE 2017 VEHICLE. FIRST, I SAW THE OIL LEAK IN MY DRIVEWAY, CHECKED MY OIL AND WAS A QUART LOW. I TOOK IT INTO THE DEALER WHO IDENTIFIED THE LEAK COMING FROM THE OIL FILTER HOUSING UNIT. I WANT TO DOCUMENT THIS WITH NHSTA . THERE ARE A GROWING NUMBER OF OTHER OWNERS OF THIS VEHICLE WHO BELIEVE THERE SHOULD BE A RECALL ON THIS PART, OUT OF SAFETY CONCERNS.
#11300751 |
WHEN GETTING MY OIL CHANGED THE MECHANIC TOLD ME THAT I HAD AN ANTIFREEZE LEAK. HE COULD SMELL IT AND SAW FLUID AROUND THE RADIATOR. ALSO THAT I MAY NEED A NEW RADIATOR AND SHOULD HAVE THE DEALERSHIP CHECK IT OUT. I BROUGHT MY 2 YEAR OLD 2017 JEEP GRAND CHEROKEE TO THE DEALERSHIP AND WAS TOLD I DID INDEED NEED A NEW RADIATOR. THE CAR WAS BOUGHT NEW BY ME AND HAS 45000 MILES ON IT. I ASKED THE MECHANIC IF THIS WAS COMMON? WAS THERE ANY INDICATION OF GETTING HIT BY A ROCK ETC? I WAS TOLD THAT IT WAS A MANUFACTURERS' DEFECT. THAT THE RADIATOR WAS LEAKING AT THE SEAMS AND NEEDED TO BE REPLACED. I BROUGHT IT TO A SECOND MECHANIC AT A LOCAL AUTO BODY SHOP AND HE CONFIRMED THAT IT WAS A MANUFACTURER'S DEFECT AND THE RADIATOR NEEDED REPLACING. I THINK THIS IS MORE...
#11296961 |
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE RANDOMLY JERKED AND STALLED SEVERAL TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE RAM OF CORPUS CHRISTI (4313 S STAPLES ST, CORPUS CHRISTI, TX 78411, (361) 992-8000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNKNOWN.
#11289994 |
WHEN DRIVING ON THE FREEWAY AND REGULAR STREET, AND GOING UPHILL, MY JEEP'S ENGINE WILL STOP RUNNING, THE "D" ON THE DASHBOARD BLINKS AND THE CENTER OF THE DASHBOARD SAYS "SHIFT TO PARK". TO GET THE JEEP'S ENGINE TO START UP AGAIN, I HAVE TO PUT IT IN PARK AND RESTART IT. BEING THAT THE JEEP DOES NOT RUN WHEN THIS HAPPENS I AM OFTEN STUCK ON THE FREEWAY OR IN THE MIDDLE OF TRAFFIC AND CAN NOT PULL OVER. THIS IS EXTREMELY DANGEROUS AND I HAVE COME CLOSE TO MULTIPLE ACCIDENTS. THE JEEP DOES NOT ALWAYS START AGAIN. IT WILL STUTTER AND SHUT OFF MULTIPLE TIMES. THIS HAS BEEN HAPPENING FOR MONTHS. DEALERSHIP CAN NOT FIND ANY CODES. THEY PUT A DATA RECORDER IN THE VEHICLE, THE JEEP'S ENGINE SHUT DOWN THE SAME DAY I PICKED IT UP. WHEN THIS HAPPENED I PRESSED THE RECORDER BUTTON. IT SHUT DOWN...
#11288313 |
I AM A MILITARY SERVICE MEMBER SERVING IN EUROPE. I BROUGHT MY 2017 JEEP GRAND CHEROKEE WITH ME TO EUROPE IN 2018. THE VEHICLE HAS BEEN METICULOUSLY MAINTAINED ACCORDING TO MANUFACTURE SPECIFICATIONS. EARLIER THIS YEAR (2019) WITH APPROXIMATELY 98K MILES ON THE ODOMETER AND WHILE CRUISING ON A GERMAN HIGHWAY AT APPROXIMATELY 85MPH, THE CHECK ENGINE LIGHT CAME ON AND THE CAR SUDDENLY AND RAPIDLY LOST POWER. I COORDINATED FOR TOWING OF THE VEHICLE TO THE NEAREST JEEP/CHRYSLER/DODGE REPAIR SHOP. THE VEHICLE HAS NOW BEEN IN THE REPAIR SHOP FOR ALMOST FOUR MONTHS AND THE LOGISTICAL AND TECHNICAL NETWORK AVAILABLE IN THIS MEDIUM SIZED GERMAN CITY HAS PROVEN UNABLE, AT LEAST UP UNTIL THIS POINT, TO SUCCESSFULLY REPAIR THE VEHICLE. THE DIAGNOSIS WAS COMPLETE VALVE TRAIN FAILURE. I'M SHARING THE DETAILS OF THE EVENT AND THE LOCATION FOR THREE PURPOSES. 1. THE SUDDEN LOSS OF POWER COULD PROVE DANGEROUS NO...
#11257637 |
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE DRIVING AND DECELERATING, THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT IMMEDIATELY RESTART. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND VPROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 15,000.*PM THE CONSUMER STATED THE *WAS A VISUAL INSPECTION AND 5 MIN ROAD TEST PERFORMED. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11254100 |
WHILE DRIVING ON A HIGHWAY AT 60 MPH MY VEHICLE STARTED FLASHING EVERY POSSIBLE WARNING LIGHT. AIRBAGS, ABS, SLIP CONTROL, CRUISE CONTROL ... EVERYTHING. MOST CONCERNING WAS THE 'SERVICE SHIFTER' ALERT; THE PRND LIGHTS ON MY SHIFTER PANEL ALL STARTED FLASHING AND THE CAR (AUTO TRANSMISSION) WAS STUCK IN ONE GEAR AND WOULD NOT SHIFT. PULLING OVER AND RESTARTING THE VEHICLE WOULD 'FIX IT' FOR 10-15 MINUTES UNTIL IT ALL HAPPENED AGAIN. ENGINE WAS MAKING AN AWFUL LOUD NOISE SO I PULLED OVER AGAIN. THIS TIME AFTER TURNING IT OFF THE VEHICLE WOULD NOT START AT ALL. AFTER 30 MINUTES IT STARTED AND I WAS ABLE TO DRIVE TO A TOWN FOR THE NIGHT. THE NEXT MORNING I WAS ABLE TO START IT AND DRIVE IT IN 1ST GEAR (WHERE IT WAS STUCK) TO A JEEP DEALER. THERE IT SITS AS I TYPE. I HAVE SEEN MANY IDENTICAL ISSUES REPORTED...
#11251989 |
TL* THE CONTACT OWNED A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING WITHOUT WARNING. ON ANOTHER OCCASION, WHEN THE CONTACT ENTERED THE VEHICLE AND SHIFTED OUT OF PARK, THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT SOMETIMES, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE "CAR IN PARK" AND "TRUCK NOT IN P GO TO GEAR" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO MAC HAIK CHRYSLER (12111 KATY FWY, HOUSTON, TX 77079, (832) 430-6816), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 13,580. THE VIN WAS UNKNOWN.
#11251999 |
TL* THE CONTACT OWNED A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING WITHOUT WARNING. ON ANOTHER OCCASION, WHEN THE CONTACT ENTERED THE VEHICLE AND SHIFTED OUT OF PARK, THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT SOMETIMES, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE "CAR IN PARK" AND "TRUCK NOT IN P GO TO GEAR" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO MAC HAIK CHRYSLER (12111 KATY FWY, HOUSTON, TX 77079, (832) 430-6816), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 13,580.
#11245196 |
THE CAR WAS IN ECO MODE. THE CAR WAS DRIVING ON A RESIDENTIAL STREET AND WAS STOPPED FOR A TRAIN CROSSING. WHEN THE GAS PEDAL WAS USED TO GO FORWARD THE ENGINE RACED QUICKLY TO 4500 RPMS AND WOULD NOT SLOW DOWN UNTIL MANUALLY PLACED IN NEUTRAL FOR SEVERAL SECONDS. AFTER DRIVING ON INTERSTATE 135 AND COMING TO A STOP AT AN EXIT, THE CAR WENT INTO ECO MODE, WHEN THE GAS PEDAL WAS USED TO PUT THE CAR INTO MOTION THE ENGINE RACED TO 6000 RPMS AND WAS TRYING TO ACCELERATE TO AN UNSAFE SPEED. THE ENGINE WOULD NOT SLOW DOWN. THIS HAS HAPPENED 4 TIMES IN THE LAST 3 WEEKS. THE DEALERSHIP WAS NOTIFIED. ATTEMPTS WE WERE TOLD WERE TO DIAGNOSE THIS PROBLEM, BUT THE ISSUE HAS NOT BEEN RESOLVED. AN UPDATE ON SOFTWARE WAS DONE AFTER THE FIRST TWO ISSUES OF THE UNINITIATED ACCELERATED RPMS OF THE...
#11233728 |
FLASHING D ON DASHBOARD CAR TURNS OFF HAS HAPPENED TWICE DEALSHIP CAN NOT CORRECT BECAUSE I HAVE NO CODES
#11220709 |
D AND R ON TRANSMISSION BLINKS THEN STALLS. WHILE ON REVERSE, DOES NOT REVERSE. WHILE ON D, STALLS, HAVE TO PUT IT BACK TO PARK AND RE-START ENGINE. TOOK TO DEALER, THEY CAN NOT FIND ANYTHING, FOR ME TO WAIT TILL MAL SIGNAL COMES ON IN ORDER FOR THEM TO FIND CODE. DANGEROUS, AS I ALREADY WAS STUCK TWICE IN TRAFFIC. ONLY HAS 24000 MILES.
#11220394 |
VEHICLE COMES TO A STOP AND ACTIVATES AUTO STOP/START. WHEN LIFTING FOOT OF BRAKE TO PROCEED TO A TURN, THE ENGINE TURNS ON, VEHICLE MOVES, THEN TURNS OFF DISPLAYING, 'AUTO STOP/START NOT AVAILABLE', FOR APPROXIMATELY TWO AND A HALF MINUTES, I WAS STUCK IN THE MIDDLE OF AN INTERSECTION TRYING TO TURN OVER THE CAR. EVENTUALLY AFTER PUTTING THE VEHICLE IN PARK, RELEASING THE BRAKE AND TURNING OFF THE VEHICLE COMPLETELY, I PRESSED THE BRAKE AND TURNED ON THE VEHICLE SUCCESSFULLY. NUMEROUS OCCASIONS OF THIS VERY SAME INCIDENT HAVE OCCURRED IN RANDOM. RANDOM ENGINE SHUT OFFS WHILE IN MOTION HAVE OCCURRED AS WELL REQUIRING THE SAME STEPS LISTED ABOVE. VEHICLE IS EQUIPPED WITH THIS 'ECO TECHNOLOGY' 100% OF THE TIME UNLESS, A BUTTON IS PRESSED TO DEACTIVATE TEMPORARILY. (NO WAY TO PERMANENTLY SHUTOFF THIS FEATURE, NO SOLUTION FROM DEALERSHIP.)
#11208878 |
MY CAR CONTINUES TO STALL AND SHUT DOWN WHILE IN MOTION. EXTREMELY DANGEROUS AND TERRIFYING WHEN YOU'RE ON A BUSY ROAD AND TRAVELING AT 30-35MPH AND YOU LOSE ALL POWER AND YOUR CAR STALLS OUT. I HAVE GOOGLED THIS ISSUE AND THERE ARE TONS OF COMPLAINTS ABOUT THIS HAPPENING TO MANY OTHER PEOPLE. SOME WHILE ON HIGHWAYS. SOME WHILE AT STOP SIGNS. WE CONTACTED OUR DEALERSHIP YESTERDAY AND WERE TOLD THEY CAN'T SEE IT FOR 2.5 WEEKS, IN THE MEANTIME JUST DRIVE IT. I DON'T THINK SO. IT IS A DEATHTRAP. I HAVE A 17 YEAR OLD DAUGHTER THAT I DO NOT FEEL SAFE PUTTING BEHIND THE WHEEL OF THIS CAR, NOR MYSELF. MY HUSBAND AND I DECIDED WE WOULD JUST DRIVE IT TO THE DEALERSHIP ANYWAY AND WE STALLED OUT 7 TIMES IN LESS THAN A 1/4 OF A MILE. IT WAS TOO DANGEROUS AT THAT POINT TO DRIVE...
#11192549 |
GOT IN VEHICLE TO LEAVE SCHOOL AND DASH BOARD LIGHTS LIT UP LIKE A XMAS TREE BUT CAR WOULD NOT START. AFTER 20 MINS OF TRYING IF FINALLY STARTED BUT POWER STEERING WAS OUT. TOOK CAR TO DEALERSHIP, THEY DROVE IT FOR A WEEK BEFORE PROBLEM REPLICATED AND DIED TWICE ON THE ROAD. THEY HAVE HAD IT 2 WEEKS NOW THINKING IT MIGHT BE A PINCHED WIRE. SOMEWHERE LIKELY IN THE DRIVERS SIDE DOOR. WILL GET BACK TO ME MONDAY, APRIL 1, 2019
#11184537 |
THE START/STOP SYSTEM ON THESE VEHICLES IS AN ACCIDENT WAITING TO HAPPEN. IF I FORGET TO SHUT IT OFF AND PULL OUT INTO TRAFFIC AFTER A STOP, THE ENGINE DELAYS ACCELERATING CAUSING ME TO NOT GET UP TO SPEED QUICK ENOUGH TO MERGE PROPERLY INTO THE LANE. THE START/STOP FUNCTION IS GOOD FOR CITY DRIVING AND SHOULD BE AN OPTION THAT IS DEFAULTED OFF AND SELECTED TO ON WHEN THE DRIVER SO DESIRES. THIS CONSTANT TURNING THE SYSTEM OFF EVERY TIME THE VEHICLE IS STARTED IS A SAFETY HAZARD IN MY OPINION.
#11183116 |
JEEP IS A 2017 WITH 64,000 BARELY OUT OF WARRANTY. JEEP KEPT STALLING OUT AT STOPS WHILE DRIVING AND EXTREMELY ROUGH IDLE. TOOK IT TO DEALERSHIP, CONTACTED CHRYSLER CUSTOMER SERVICE ABOUT THE KNOWN ISSUE AND NOTHING THEY CAN DO. EXTREMELY DANGEROUS AND DO NOT FEEL SAFE DRIVING THIS PRODUCT.
#11171883 |
VISITED OFFICIAL JEEP DEALERSHIP FOR AN OIL-CHANGE ON JAN 19, 2019. DEALERSHIP DID NOT RECOGNIZE A RECALL ON THIS VERY VEHICLE WAS INCOMPLETE AND DID NOT INFORM ME NOR FIX THE ISSUE.
#11142681 |
ON 10/12/18 I WAS GETTING READY TO GO TO WORK HOWEVER WHEN I TRIED TO OPEN MY CAR IT WOULD NOT OPEN MY CAR WAS PARKING THE PARKING LOT OF WHERE I LIVE I CALLED NIELSEN DODGE AND THEY HELP ME TO OPEN THE CAR MANUALLY AND SILENCE THE ALARM BUT THE CAR WAS NOT TURNING ON AND NEITHER THE DEALER NOR THE PEOPLE FROM UCCONECT COULD REMOTELY START MY JEEP, MY CAR WAS TOWED TO NIELSEN DODGE IN RT 10 AND IT HAS BEEN THERE FOR TWO WEEKS NOW AND THEY STILL CANNOT GIVE ME AN ESTIMATE AS TO WHEN MY CAR WILL BE FIXED OR IF IT WILL BE FIXED. ON 10/24/18 CHRYSLER SENT OUT AN ENGINEER TO LOOK AT MY JEEP AND I WENT IN TODAY FOR A FOLLOW UP AND THE TOLD THEY HAVE TO ORDER A PART BUT THEY DO NOT KNOW HOW WILL IT...
#11133589 |
I AM THE ORIGINAL OWNER FOR 10 MONTHS. SEVERAL TIMES OVER THE LAST TEN MONTHS, WHEN STOPPED AND THEN DEPRESSING THE GAS PEDAL FULLY WITHOUT CRUISE CONTROL OR LAUNCH CONTROL ENGAGED, THE THROTTLE CONTINUES TO ACCELERATE EVEN THOUGH MY FOOT IS REMOVED FULLY FROM THE GAS PEDAL. IT FORCES YOU TO PUT THE CAR IN NEUTRAL AND BRAKE UNTIL THE THROTTLE BECOMES "UNSTUCK" AND THE RPMS OF THE ENGINE COME BACK DOWN. I AM MECHANICALLY INCLINED AND HAVE CHECKED TO SEE IF THE FLOOR MAT OR SOMETHING AROUND THE PEDAL OR PEDAL MECHANISM WAS CAUSING THE PEDAL TO BE STUCK BUT THERE ARE NO INDICATIONS OF ANY MECHANICAL INTERFERENCE. I HAVE READ FROM OTHER OWNERS WHO HAVE HAD A SIMILAR ISSUE WITH THE HIGH PERFORMANCE TRIMS (SRT AND TRACKHAWK) OF THE GRAND CHEROKEE. AGAIN CRUISE CONTROL AND LAUNCH CONTROL WERE NOT ACTIVATED IN ANY WAY. I KNOW THERE WAS A...
#11131078 |
2017 JEEP GRAND CHEROKEE LAREDO SHUTS OFF WHILE DRIVING. FIRST NOTICED ABOUT A MONTH AFTER DRIVING IT. APPROX. MILEAGE ABOUT 5,000 ON INITIAL COMPLAINT; CURRENT MILEAGE ABOUT 23,000. VEHICLE WILL BEEP AT YOU AND DASH WILL STATE "VEHICLE NOT IN PARK". FIRST TIME IT OCCURRED AT NIGHT AND I LOST ALL EXTERIOR LIGHTS. OTHER TIMES WHEN ENGINE SHUTS OFF IT KEEPS RADIO AND INTERIOR DASH LIGHTS ON. MULTIPLE DEALERSHIPS STATE THAT THEY CANNOT RECREATE THE ISSUE AND THAT NO CODES ARE BEING STORED. CHRYSLER HOOKED UP A DATA RECORDER TO THE VEHICLE AND STATED NOTHING OUT OF THE ORDINARY SHOWED UP ONCE IT HAPPENED. WAS ALSO TOLD THAT IF VEHICLE LOST ALL POWER DURING THE INCIDENT, THAT THE DATA RECORDER WOULD NOT REFLECT THOSE CONDITIONS. THE COMPANY WILL NOT REPLACE, REPAIR, OR BUY BACK WITHOUT A DIAGNOSIS. HUGE SAFETY CONCERN FOR NOT ONLY THE PASSENGERS AND DRIVER, BUT ALSO OTHERS...
#11121532 |
MY CAR ACCELERATION PEDAL WOULD NOT WORK AND THE CAR WOULD PROMPT ME TO GO TO PARK TO RESTART, WHILE I WAS DRIVING IT. IT WOULD QUICKLY DECELERATE AND WAS A DANGER TO ME AND MY FAMILY. PROBLEM WOULD NOT PRODUCE A CODE AND COULD NOT BE REPLICATED SO THEY RETURNED THE CAR BACK TO ME TO BE DRIVEN BY MY FAMILY. THE CAUSE OF THE PROBLEM IS UNKNOWN NO SOLUTION WAS EVER GIVEN. WE GOT RID OF THE VEHICLE DUE TO THE HUGE SAFETY CONCERN TO OUR FAMILY. NO ONE SHOULD HAVE TO GO THROUGH THIS. I DID A GOOGLE SEARCH AND THIS IS A PROBLEM THAT JEEP KNOWS ABOUT AND IS NOT FIXING. THEY ARE INTENTIONALLY PUTTING PEOPLE AT RISK FOR THEIR OWN MONITARY GAIN.
#11115695 |
TAKATA RECALL. WAS DRIVING WITH KIDS AND WIFE I BEGAN COMING TO A STOP AND WAS GOING ABOUT 10 TO 15 MPH WHEN THE CAR STALLED OUT. IT SHUT OFF AND THE STEERING WHEEL LOCKED UP ALONG WITH THE BREAK PEDAL WAS NONOE FUNCTIONAL AS WELL AS THE GAS PEDAL AND THE GEAR SHIFT. THE CAR WOULD NOT GO BACK INTO PARK AND LEFT ME IN THE MIDDLE OF THE ROAD FOR ABOUT 4 MINUTES. I FINALLY GOT IT INTO PARK AND THEN IT WOULDN'T START FOR A FEW MINUTES. THIS ALL HAPPENED ON A MAJOR HIGHWAY IN MY AREA. IT FINALLY STARTED AND WE TOOK IT TO THE DEALERSHIP AS IT IS PRETTY MUCH BRAND NEW. (33K) ON THE VEHICLE. THE DEALERSHIP HAS RAN TEST AND HAS TOLD ME THAT THERE IS A 2018 JEEP IN THE SAME PLACE DOING THE SAME THING. WE HAVE HAD THE CAR THERE...
#11098758 |
TWICE WHILE IN MOTION, AFTER MAKING A TURN AND SLOWING FROM 35 TO ABOUT 14 MPH, THE ENGINE STALLED. ONCE IN DEC 2017, NEXT IN MAY 2018, I HAD TO COME TO A COMPLETE STOP IN BOTH CASES IN ORDER TO START THE ENGINE. FORTUNATELY NO ONE WAS BEHIND ME.
#11089275 |
I WAS WAITING FOR MY WIFE AT THE TRAIN STATION AND PLAYING WITH THE QUATRA SUSPENSION BUTTONS TO THE RIGHT OF THE SHIFT. I KEPT PLAYING, PUSHING TO SEE WHAT LIGHTS GO ON. AND WHEN I SAW HER I PLACED THE CAR IN DRIVE AND IT TOOK OFF LIKE A SHOT ACCELERATING UNTIL I WAS ABLE TO HIT THE BRAKE HARD AND THREW IT INTO NETURAL. THIS HAS NEVER HAPPENED BEFORE. I NEVER TOUCHED THE GAS PETAL OR ACCIDENTALLY TOUCHED ANYTHING ELSE.IT WAS SO FRIGHTENING.WHAT WAS SO FRIGHTENING WAS THE INTENSITY OF THE ACCELERATION. IF ANYONE WAS IN FRONT OF ME THEY WOULD HAVE BEEN KILLED
#11089182 |
I WAS WAITING FOR MY WIFE AT THE TRAIN STATION AND WHEN I SAW HER I PLACED THE CAR IN DRIVE AND IT TOOK OFF LIKE A SHOT ACCELERATING UNTIL I WAS ABLE TO HIT THE BRAKE HARD AND THREW IT INTO NETURAL. THIS HAS NEVER HAPPENED BEFORE. I NEVER TOUCHED THE GAS PETAL OR ACCIDENTALLY TOUCHED ANYTHING ELSE.IT WAS SO FRIGHTENING.WHAT WAS SO FRIGHTENING WAS THE INTENSITY OF THE ACCELERATION. IF ANYONE WAS IN FRONT OF ME THEY WOULD HAVE BEEN KILLED
#11044382 |
BOUGHT A BRAND NEW 2017 JEEP GRAND CHEROKEE ALTITUDE 4X4. FROM ROUTE 1 JEEP IN LAWRENCEVILLE. IMMEDIATELY EXPERIENCED TICKING FROM THE ENGINE, FAULTY COMPUTER EQUIPMENT, AND FAULTY FUEL PROPOSITION. THE SOUND WAS DUPLICATED AND I WAS TOLD SERVICE WOULD NEED MY CAR INDEFINELTY UNTIL THE DIAGNOSIS WAS INDENTIFIEF AND A REPAIR WAS DETERMINED. ALSO EXPERIENCE PRE-MATURE STOPPING AT FUEL PUMPS. MEANING THE PUMP WILL SHUT OFF AS IF THE TANK IS FILLED WHEN IT'S NOT, HAVING TO MANIPULATE THE GAS PUMP NOZZLE UNTIL IT ALLOWS ME TO FILL. ALSO EXPERIENCE INTERNITANT ISSUES WITH THE SPEEDO AND ITS DISPLAY. SOME TIMES THE DISPLAY DOESN'T WORK AT ALL. KEEP CUSTOMER SERVICE HAS BEEN NOTHING BUT AN OBSTACLE TO GETTING THIS RESOLVED. AND EVERY DEALER WE GO TO IS "OVERWHELMED AND UNDERSTAFFED" BY THEIR OWN ADMISSION. LITERALLY 5 DIFFERENT DEALERSHIPS IN A 50 MILE RADIUS GAVE US THE SAME FEEDBACK. I'M AM BEYOND...
#11024603 |
TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A POOL OF GREEN LIQUID UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO ROUTE 1 CHRYSLER DODGE JEEP DEALER (2700 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NJ 08648, PHONE NUMBER: (609) 882-1000) WHERE IT WAS DIAGNOSED THAT THE OIL LEAK WAS CAUSED BY DEBRIS IN THE ENGINE BLOCK. THE DEALER STOPPED THE LEAK AND CONTACTED THE MANUFACTURER WHO STATED THAT THE ENGINE NEEDED TO REPLACED. THE MANUFACTURER DECLINED THE REPLACEMENT OF THE NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,867.
#11021358 |
WE WERE SOLD A RUSTED BRAND NEW CAR BY HUFFINES JEEP DEALERSHIP IN LEWISVILLE, TX. WE IDENTIFIED THE RUST IN THE CAR WITHIN 3 WEEKS ( AND LESS THAN 700 MILES) AND TOOK IT BACK TO THE DEALERSHIP AND THEY DENIED HELPING US OUT AND REFUSED TO REPLACE THE CAR FOR US AND THE ONLY OPTION THEY PROVIDED US WAS " WE WILL FIX THE CAR AND YOU TAKE IT BACK" . WE HAVE ESCALATED THE CASE TO "FCA NORTH AMERICA" AND THEY ARE CURRENTLY INVESTIGATING THE CASE . HOWEVER WE ARE AFRAID THAT SINCE THE DEALERSHIPS HAVE A RAPO ESTABLISHED WITH THE COMPANY THEY MIGHT OVERLOOK THIS CASE AND SINCE WE ARE ONE CUSTOMER VS THE DEALERSHIP THERE ARE MORE CHANCES THAT WE MIGHT HAVE TO SUFFER AND TAKE THE CONTINUOUS THREATS FROM THE DEALERSHIP. WE WOULD LIKE TO APPROACH NHTSA TO PROVIDE US A RECOMMENDATION ON THIS AND...
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