NHTSA Complaint #11429702 — 2017 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11429702
Vehicle	2017 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	August 18, 2021
Date Filed	August 19, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Midway through a 2.5hr. drive, I approached a stop sign to make a right hand turn. When I came to a stop to check for oncoming traffic, the Jeep completely shut off on me. The cluster panel displayed “Shift to P to start” and the cluster panel was flashing all the warning lights. (vehicle was still in the ON position) I had then shifted the vehicle to Park, shut off the ignition and then restarted the Jeep. A very scary situation to happen during a normal drive. I have done some browsing and see that I’m not the only one who has encountered this problem. Due to the extreme safety issues at hand, I truly believe Chrysler should be investigating this underlying issue. (I’ve read some people have experienced this while driving on the main road with traffic. I’ve also read that one person experienced this and it ended in a vehicle accident.) This is a serious issue.

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