NHTSA Complaint #11446641 — 2017 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11446641
Vehicle	2017 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 25, 2021
Date Filed	January 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Beginning two months ago my passenger side front window began rolling down on its own and the dash board lights would continually flash on and off. When at a stop sign or red light the vehicle idles down as low as 9. The battery was checked by the dealership and I was told it did not require replacement. The tachometer drops to zero while the vehicle is in motion and on two of those occasions the vehicle just shut off. When these incidences occur, which has been regularly for the past two weeks, upon exiting the vehicle I receive several palpable electric shocks. The car is now parked because I am afraid the car will set afire. I have been told by several dealerships that they can't get me in for a week or more to check the issue. I am very concerned for my safety due to this electrical issue, especially receiving the shocks.

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