NHTSA Complaint #11352329 — 2017 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11352329
Vehicle	2017 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	August 30, 2020
Date Filed	August 31, 2020
Mileage	131,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2017 JEEP GRAND CHEROKEE LIMITED 131,000 MILES PURCHASED USED LESS THEN 24 HOURS LATER ON 8/20/2020, ENGINE SHUTS OFF WHILE MOVING, APPROX 20 MPH, FIVE LANE ROAD.HAD TO PUT IN PARK, FOOT ON BRAKE AND USE PUSH TO START BUTTON NOTHING HAPPENED. NO WARNINGS STARTED ON THE THIRD TRY. REPORTED PROBLEM TO SALESPERSON HE DOESN'T CARE BECAUSE ITS ALREADY SOLD. NO PROBLEM FOR TEN DAYS. YESTERDAY, 8/30/2020 IT SHUT DOWN FOUR TIMES WHILE IN MOTION STRANDED MY WIFE WOULD NOT START AFTER MULTIPLE ATTEMPTS. I BROUGHT ANOTHER KEY FOB TO THE SCENE AFTER SEVERAL TRIES, IT STARTED. I THEN DROVE IT AROUND WITH MY KEY FOB AND WITH THE AUTOMATIC STOP/START SAVE FUEL BUTTON TURNED OFF BUT ENGINE STILL STOPPED WHILE CAR WAS IN MOTION. THERE WERE NO CHECK ENGINE LIGHTS OR ANY OTHER CODES

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