NHTSA Complaint #11435240 — 2017 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11435240
Vehicle	2017 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 2, 2021
Date Filed	October 2, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

On October 02, 2021, While driving at highway speeds the engine stopped running and the tachometer went to zero RPM. I was able to shift to neutral and cruise downhill until I could safely pull to the side of the road. I was able to shift back to park. The vehicle would not restart for approximately 20 minutes. During this time the electric windows would not roll up or down, the electric tailgate would not open but the electric drivers seat would work. After about 20 minutes the car restarted as if nothing had happened. The same thing happened 3 more times on the way home that same day. The same thing had happened 3 times over an 18 month period in 2018-2019. At that time, the jeep dealer could find no problems.

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