NHTSA Complaint #11324035 — 2017 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11324035
Vehicle	2017 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	May 9, 2020
Date Filed	May 10, 2020
Mileage	31,455 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

I BOUGHT A 2017 JGC LIMITED 2 WEEKS AGO. IT HAS 31,500 MILES. THIS WEEKEND, THE 'SERVICE SHIFTER' WARNING CAME ON, THE ENGINE WOULD NOT START, THE IGNITION STAYED ON AND WOULD NOT TURN OFF THOUGH THE ENGINE WASN'T RUNNING. THE SHIFTER LIGHTS FLASHED CONTINUOUSLY, THE WARNING SCREEN FLASHED THROUGH SEVERAL WARNINGS CONTINUOUSLY ALL NIGHT. THE BATTERY WAS DEAD THE NEXT MORNING. THE BACK DOORS WILL NOT OPEN, DISALLOWING ME ACCESS TO THE BATTERY (UNDER THE PASSENGER SEAT). THE CAR WOULD BUCK AT INTERSECTIONS WHEN I WAS DRIVING IT LAST WEEK. THE ELECTRONICS ARE POORLY ENGINEERED AND TESTED. REMINDS ME OF THE ENGLISH RANGE ROVER. I DON'T KNOW WHAT TO DO NOW AS THE CAR IS STUCK ON MY DRIVEWAY. *TR

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