NHTSA Complaint #11300751 — 2017 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11300751
Vehicle 2017 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

WHEN GETTING MY OIL CHANGED THE MECHANIC TOLD ME THAT I HAD AN ANTIFREEZE LEAK. HE COULD SMELL IT AND SAW FLUID AROUND THE RADIATOR. ALSO THAT I MAY NEED A NEW RADIATOR AND SHOULD HAVE THE DEALERSHIP CHECK IT OUT. I BROUGHT MY 2 YEAR OLD 2017 JEEP GRAND CHEROKEE TO THE DEALERSHIP AND WAS TOLD I DID INDEED NEED A NEW RADIATOR. THE CAR WAS BOUGHT NEW BY ME AND HAS 45000 MILES ON IT. I ASKED THE MECHANIC IF THIS WAS COMMON? WAS THERE ANY INDICATION OF GETTING HIT BY A ROCK ETC? I WAS TOLD THAT IT WAS A MANUFACTURERS' DEFECT. THAT THE RADIATOR WAS LEAKING AT THE SEAMS AND NEEDED TO BE REPLACED. I BROUGHT IT TO A SECOND MECHANIC AT A LOCAL AUTO BODY SHOP AND HE CONFIRMED THAT IT WAS A MANUFACTURER'S DEFECT AND THE RADIATOR NEEDED REPLACING. I THINK THIS IS MORE COMMON THAN IT SHOULD BE FOR A NEW VEHICLE WITH LOW MILEAGE. BOTH MECHANICS AT THE DEALERSHIP AND THE AUTOBODY SHOP SAID THEY HAD REPLACED SEVERAL OF THESE RECENTLY. IN FACT IT HAS BEEN ENOUGH OF A PROBLEM THAT THEY ARE KEEPING EXTRA RADIATORS IN STOCK. I BELIEVE JEEP SHOULD RECALL THESE RADIATORS AND PAY FOR THE COST OF REPLACING MINE.

Related Complaints for the 2017 JEEP GRAND CHEROKEE

Other ENGINE Complaints

#11713705 The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check...
#11711061 There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i h...
#11711085 The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the...
#11709547 I used my cruise control on the highway and once I turned it off my Jeep began vibrating a lot. My Jeep now vibrates ...
#11699507 It and it had a weird knock to the engine. Did get searched five times until it was figured out. It was the lifters a...

Recent Complaints for the 2017 JEEP GRAND CHEROKEE

#11718217 UNKNOWN OR OTHER THIS MODEL VEHICLE AND SEVERAL OTHERS THAT I HAVE EXPERIENCED, HAVE A CENTER CONSOLE CUPHOLDER THAT IS TRIMMED IN CHR...
#11711710 ELECTRICAL SYSTEM It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...
#11711710 SEATS It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...
#11711710 UNKNOWN OR OTHER It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...
#11711061 ELECTRICAL SYSTEM There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i h...
Check any vehicle history by VIN - Free vehicle history report