2011 FORD FUSION Steering Problems

I WAS DRIVING WITH MY TWO CHILDREN GOING APROX 25 MPG, I ATTEMPTED TO TURN RIGHT INTO A PARKING LOT, AND POWER STEERING WAS COMPLETELY LOST. I THEN DROVE TO WORK APROX 20 MILES WITH NO POWER STEERING. I TOOK MY CAR INTO THE FORD DEALERSHIP, THEY SPENT 4 DAYS TRYING TO DETERMINE WHAT THE ISSUE WAS, AND ULTIMATELY DECIDED THE ENTIRE POWER STEERING NEEDED TO BE REPLACED, AT A COST OF $1900.00. BEING A SINGLE PARENT, AND ONLY ONE VEHICLE, I WAS LEFT NO CHOICE BUT TO PAY AND GET THE CAR FIXED. *TR

STEERING POWER ASSIST COMPLETELY FAILED WHEN VEHICLE WAS STARTED, FLASHED MESSAGES FOR POWER ASSIST FAILURE AND ADVANCETRAK NEEDS TO BE SERVICED. CAR WAS PARKED AT TIME OF FAILURE, THE CAR WOULD BE UNDRIVABLE FOR MOST AS THE FORCE REQUIRED TO TURN THE WHEEL WITHOUT ASSIST REQUIRES GREAT EFFORT. HAD THIS OCCURRED SUDDENLY WHILE THE CAR WAS IN MOTION AS OTHERS HAVE REPORTED MY WIFE WOULD MOST LIKELY NOT HAVE BEEN ABLE TO STEER THE VEHICLE TO A SAFE STOP LOCATION. FURTHER, THE COST TO REPAIR THIS ISSUE IS OVERWHELMING, DEALER ADVISED OVER $1700.00 OUT OF POCKET WITH NO SUPPORT FROM FORD ON THIS 3 YEAR OLD VEHICLE DESPITE THE NUMBER OF COMPLAINTS CURRENTLY FILED ON THIS SPECIFIC ISSUE WITH THIS VEHICLE. FILING THIS COMPLAINT TO DOCUMENT ANOTHER OCCURRENCE OF THIS ISSUE TO THE NHTSA IN SUPPORT OF OTHER OWNERS WHO HAVE OR WILL EXPERIENCE THIS PROBLEM. *TR

THE POWER STEERING HAS GONE OUT NOW A FEW TIMES. EACH TIME THE CAR HAS TO BE PLACED IN PARK, SHUT OFF AND TURNED BACK ON FOR IT TO BE RESET. IT JUST HAPPENED AGAIN AT 91, 777 MILES. ENOUGH IS ENOUGH AND THIS SHOULD BE ADDRESSED BEFORE SOMEONE GETS KILLED. MY WIFE WAS DRIVING THIS TIME ON A FAIRLY BUSY ROAD WITH OUR DAUGHTER. *TR

I GOT IN MY CAR AFTER WORK AND THERE WAS DINGING AND A NOTIFICATION APPEARED ON THE DASH THAT MY POWER STEERING NEEDED SERVICE NOW. I COULD NOT MOVE MY WHEEL OR STEER AT ALL. AFTER TAKING IT IN TO THE SERVICE STATION I WAS TOLD THE MY ELECTRONIC STEERING GEAR HAD MALFUNCTIONED, I BELIEVE THEY REFERRED TO IT AS THE EPAS SYSTEM. IT IS A COMPLETE MALFUNCTION OF THE POWER STEERING SYSTEM AND I AM LUCKY THAT I WAS NOT DRIVING THE VEHICLE WHEN IT WENT OUT. *TR

WHILE DRIVING TO WORK ALL OF A SUDDEN MY ADVANCE TRAC LIGHT WENT ON AND THERE WAS NO STEERING AT ALL. ALL THE LIGHTS WENT DEAD AND I HAD TO STOP IN THE MIDDLE OF THE STREET. I TRIED TO GET THE CAR TO THE SIDE OF THE ROAD BEFORE STOPPING BUT WASN'T ABLE TO MANEUVER IT, IT WAS TOO HARD TO STEER. AFTER STOPPING SHORT I FINALLY WAS ABLE TO FORCE THE STEERING WHEEL TO TURN AND MOVED TO THE SIDE OF THE ROAD. I READ THE MANUAL AND IT SAID TURN OFF THE CAR AND RESTART, I DID AND NOTHING HAPPENED. I CALLED AAA AND THEY TOWED ME TO FORD IN TOMS RIVER, NJ. IT COST ME $2,152.14 FOR THE STEERING RACK TO BE REPLACED AS WELL AS HAVING MY CAR FOR 6 DAYS AND HAVING TO RENT A CAR FOR ADDITIONAL COSTS. *TR

WHILE DRIVING INTO WORK, MY POWER STEERING LOCKED, MY "ADVACETRAC" WARNING LIGHT CAME ON, AND MY DASHBOARD TEXT BLOCK STATED "POWER ASSIST FAILURE." THANKFULLY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MUSCLE MY CAR ONTO THE SIDE OF THE ROAD. I TURNED IT OFF AND BACK ON AGAIN, AND THE POWER STEERING WORKED. A LITTLE OVER A MONTH LATER (OCTOBER 15), THE POWER STEERING FAILED AGAIN, THIS TIME WHILE I WAS TRYING TO PARK. TURNING THE VEHICLE OFF, THEN BACK ON AGAIN CORRECTED THE PROBLEM. I HAVE SPOKEN WITH A FORD DEALER, WHO ADVISED ME THAT UNLESS THE PROBLEM EXISTS WHEN I BRING THE VEHICLE IN, THERE'S NOTHING THAT CAN BE DONE. THIS HAS NOW HAPPENED THREE TIMES (THE FIRST TIME ABOUT A YEAR AGO), AND THIS IS THE SECOND COMPLAINT I'VE FILED. SIMPLE INTERNET SEARCHES, AS WELL AS A SEARCH OF NHTSA COMPLAINTS INDICATES THIS IS A WELL-DOCUMENTED...

MY DAUGHTER WAS KILLED IN A 2011 FORD FUSION WHEN SHE HIT A TREE THE POLICE ARE SAYING SHE FELL ASLEEP I DON'T BELIEVE THAT MY DAUGHTER'S WORKED NIGHT SHIFT FOR THE LAST SIX MONTHS AND THIS WAS HER DAILY SCHEDULE SHE WAS THE PERFECT DRIVER OF THE FAMILY TO DRIVE 17 HOURS STRAIGHT SHE DID ALL THAT ROAD TRIPS I BELIEVE SHE TRIED AVOID A DEER AND THEN LOST CONTROL OF HER VEHICLE THIS WAS A REALLY HORRIFIC CRASH EVERYTHING THAT WAS ON THE FRONT AND WENT IN TO THE CAR INCLUDING THE MOTOR THE FRONT TIRE THE BUMPERS EVERYTHING THE DRIVER SEAT WAS PUSHED ALL WAY BACK TO THE REAR SEAT I HOPE THIS CAR COULD BE INVESTIGATED I BELIEVE MY DAUGHTER LOST CONTROL OF THE STEERING AND THAT'S WHY SHE CRASHED. UPDATED 4/28/2015 *JS

GOT IN MY CAR TO START MORNING COMMUTE. ONCE I PULL OUT TO DRIVE THROUGH THE NEIGHBORHOOD THE STEERING SERVICE AND ADVANCE TRAC NOTIFICATION DISPLAYS ON THE DASH. I PULL INTO A GAS STATION TURN OFF THE CAR AND POP THE HOOD TO SEE IF ITS ANYTHING OBVIOUS. WHEN I TURN THE CAR BACK ON THE LIGHT IMMEDIATELY POPS UP SERVICE POWER STEERING NOW. AND I HAVE NO POWER STEERING FROM THIS POINT ON. *TR

PULLING OUT OF DRIVEWAY, MADE A LEFT HAND TURN TO MAIN ROAD, POWER STEERING LOCKED INTO PLACE, COULD NOT MOVE IT. HAD TO STOP CAR. HAPPENED WHILE DRIVING. TURNED CAR OFF ONCE IT WAS TURNED BACK ON IT WAS BACK TO NORMAL AGAIN AND WAS ABLE TO MOVE STEERING AGAIN. *TR

I WAS DRIVING AROUND 1:00 PM WHEN MESSAGE CAME ON DISPLAY INDICATING 'CHECK POWER STEERING NOW' AND NO LONGER HAD POWER STEERING. LUCKILY, I WAS DRIVING AT A LOW SPEED SO WAS ABLE TO SAFELY GET HOME. *TR

MY DAUGHTER WAS DRIVING A 2011 FORD FUSION THE STATE POLICE SAID SHE FELL ASLEEP BECAUSE SHE WORKED OVERNIGHT . YES SHE WORKS OVERNIGHT AND HAS BEEN DOING IT FOR 6 MONTHS . SHE WAS ON HER REGULAR SCHEDULE. AFTER DROPPING HER BOYFRIEND OFF WORK SHE WAS HEADING TO MY HOUSE ON A REAL POPULAR DEER ROAD . I BELIEVE SHE WAS SWERVING OFF THE ROAD TO TRY AN AVOID THE DEER AND LOST HER STEERING AND HIT A TREE . I KNOW MY DAUGHTER SHE WOULDN'T HAVE FELL ASLEEP. I HOPE TO GOD THIS COULD BE PROVEN ONE DAY .THE ENGINE TIRES EVERYTHING ON FRONT END WAS INSIDE THE CAR . I HAVE PIECES OF THE CAR THAT WAS LEFT THERE HER CREDIT CARD BIRTH CERTIFICATE WAS JUST LAYING ON THE GROUND . I HAVE PICTURES OF THE CAR SHOWING THE ENGINE AND TIRE IN THE CAR. *TR

WHILE DRIVING THE CAR, THE POWER STEERING LIGHT RANDOMLY FLICKERED AND THE FRONT WHEELS LOCKED. THE CAR STARTED TO MAKE A NOISE AND I COULD BARELY STEER THE CAR TO A SAFE AREA. I WAS ABLE TO PULL OVER AND SHUT THE CAR OFF. I DECIDED TO TURN THE CAR BACK ON AND THE MESSAGE HAD DISAPPEARED AND THE CAR STARTED TO WORK PROPERLY.IT WAS SO SCARY AND COULD HAVE BEEN FATAL. THIS WAS THE SECOND TIME THAT THIS HAS HAPPENED IN THE LAST 3 MONTHS AFTER SEEING THE DEALER AND CONSULTING ABOUT THIS PROBLEM. THE DEALER DIDN'T SEEM TO MAKE A BIG DEAL OUT OF THE ISSUE BUT IT IS A SERIOUS HAZARD TO MYSELF AND THE OTHER DRIVERS AROUND ME. *TR

DRIVING DOWN THE ROAD (CURVY) HEARD WARNING CHIME AND ELECTRICAL POWER STEERING ASSIST FAILURE SHOWED UP ON DASH READ OUT. VERY HARD TO STEER. TURNED ENGINE OFF AND IT RESET. HAPPENED 3 TIMES. TOOK CAR TO DEALER THEY REPLACED GEAR ASSY. NOT COVERED BY WARRANTY COST $1454.24. *TR

ONE MONTH AGO MY CAR READ DEFAULT IN POWER STEERING AND THE WHEEL WOULD NOT TURN. I COULD NOT DRIVE THE CAR. I TURNED OFF THE VEHICLE AND RESTARTED AND IT WENT AWAY. AS A PRECAUTION I TOOK IT TO THE DEALER WHO SAID IT WAS OK AND IF IT HAPPENED AGAIN BRING IT BACK. WELL THE NEXT WEEK IT DID AND NO MATTER HOW MUCH I RESTARTED THE CAR IT WAS LOCKED WITH THE SAME DEFAULT CODE. I HAD IT TOWED TO DEALER FOR REPAIRS. THEY SAID THE REPAIRS WERE NOT COVERED UNDER WARRANTY AND SINCE MY WARRANTY JUST EXPIRED AT THE END OF JULY I HAD TO PAY FOR REPAIRS. THE PART REPLACED WAS STEERING GEAR ASSEMBLY. IT SEEMS THE SAME PARTS WAS DEFECTIVE IN A LOT OF OTHER FORD VEHICLES. MY FEAR IS THAT IT WILL HAPPENED WHILE DRIVING AND AN ACCIDENT OR DEATH WILL OCCUR FROM...

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. IN ADDITION, WHILE ATTEMPTING TO TURN THE VEHICLE, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXTREME FORCE TO CONTROL THE STEERING WHEEL. THE DEALER STATED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 41,015. UPDATED 7/7/15*CN

WHILE DRIVING MY 2011 FORD FUSION, IN A RESIDENTIAL AREA. MY POWER STEERING GAVE OUT ON ME. THERE WAS NO WARNING, THERE WAS NO INDICATION UNTIL AFTER IT HAPPENED. I HAD A CAR FULL OF MINOR CHILDREN BECAUSE I AM A CHEERLEADING COACH AND IT WAS EXTREMELY SCARY, TO SAY THE LEAST FOR ME AND THE KIDS. *TR

FIRST OCCURRENCE: WHILE DRIVING IN URBAN SETTING AND PREPARING TO MAKE A TURN, I LOST POWER STEERING ASSIST. HAVING DRIVEN CARS WITHOUT POWER STEERING, I WAS ABLE TO MANUALLY STEER TO CAR TO OUR DESTINATION. I TURNED THE CAR OFF FOR 10 MINUTES AND WHEN I RESTARTED, THE POWER STEERING OPERATED CORRECTLY. ADDITIONAL OCCURRENCES: WHEN STARTING THE CAR AND TRYING TO MOVE THERE IS NO POWER STEERING ASSIST. TURNING OFF THE KEY AND RESTARTING RESETS THE POWER STEERING. SOME OF THE TIME AN ERROR MESSAGE SHOWS UP INDICATING A POWER STEERING FAILURE AND SOMETIMES IT DOESN'T. *TR

WHEN STARTING, CONSOLE DISPLAYED "POWER ASSIST STEERING FAILURE". POWER STEERING WOULD NOT WORK. REQUIRED TURNING CAR OFF AND ON AGAIN (SOMETIMES MULTIPLE CYCLES) TO GET THE POWER STEERING WORKING. FORD DEALER READ CODE C200D (STEERING GEAR INTERNAL FAILURE), WHICH REQUIRED A NEW POWER STEERING RACK. FORD DID PAY HALF OF THE BILL, BUT MY HALF WAS STILL HIGH AT $863. I WAS TOLD THIS FAILURE WOULD NOT OCCUR DURING DRIVING, HOWEVER I HAD READ AND HEARD THIS WAS NOT ALWAYS THE CASE. THEREFORE I HAD IT FIXED BEFORE IT FAILED WHILE DRIVING OR COMPLETELY FAILED WHICH WOULD REQUIRE A TOW. THIS SHOULD NOT HAPPEN WITH A CAR WITH 40,000 MILES ON IT AND JUST OVER 3 YEARS AFTER PURCHASE. THIS COMPONENT HAS NO DEALER REPLACEABLE PARTS WHICH MEANS THE CONSUMER HAS AN EXPENSIVE REPAIR. *TR

AFTER STARTING THE VEHICLE AND ATTEMPTING TO PULL OUT OF A PARKING LOT, THE STEERING BECAME VERY DIFFICULT. THE CAR HAD TO BE PULLED INTO A SEPARATE PARKING LOT AND RESTARTED. AFTER RESTARTING, THE STEERING RETURNED TO NORMAL. IN THE FOLLOWING DAYS, WHEN THE CAR WAS STARTED, SOMETIMES THE STEERING WOULD BE VERY STIFF AND A WARNING WOULD DISPLAY ON THE INSTRUMENT PANEL. IN SOME CASES, TURNING THE CAR OFF AND BACK ON WOULD RESOLVE THE PROBLEM. EVENTUALLY THE PROBLEM COULD NOT BE FIXED BY RESTARTING THE CAR. I TOOK THE CAR TO THE FORD DEALERSHIP WHERE I WAS TOLD THAT THE GEAR ASSEMBLY HAD TO BE REPLACED. I HAD TO PAY OVER $2,000 FOR PARTS AND LABOR SINCE MY CAR WAS 1 MONTH BEYOND ITS WARRANTY PERIOD AT THE TIME. *TR

STEERING POWER ASSIST & TRACTION FAILED WHILE I WAS IN TRAFFIC. POWER STEERING ASSIST FAILED TWICE BEFORE AS I BACKED OUT OF GARAGE. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT DURING THE INCIDENT THE SERVICE POWER STEERING MESSAGE HAD DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP WAS FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

POWER STEERING ASSIST FAILURE WHILE DRIVING. LUCKILY WE WERE ABLE TO GET VEHICLE SAFELY OFF HIGHWAY. *TR

POWER STEERING ASSIST FAILURE WHILE DRIVING. LUCKILY WE WERE ABLE TO GET VEHICLE SAFELY OFF HIGHWAY. *TR

WAS EXITING HIGHWAY AND DEPRESSED THE BRAKE. CAR PULLED TO THE LEFT AND POWER STEERING WENT OUT. ADVANCE TRAC FAILURE MESSAGE DISPLAYED ON INDICATOR PANEL. PULLED OFF THE ROAD, TURNED OFF ENGINE, THEN RESTARTED THE VEHICLE. ALL SYSTEMS STARTED NORMALLY. TOOK VEHICLE TO FORD DEALER FOR SERVICE ON NOVEMBER 1ST, 2013. THEY CHECKED BRAKES AND INDICATED ALL WAS FINE. ALSO INDICATED NO ERROR MESSAGE WAS IN MEMORY OF THE SERVICE MODULE. AS HISTORY, CAR HAS ALWAYS HAD ISSUES WITH PULLING WHEN BRAKING (AND SOMETIMES WHEN ACCELERATING). TYPICALLY PULLS TO THE LEFT, BUT SOMETIMES TO THE RIGHT. NEVER HAD IT THOROUGHLY CHECKED UNTIL THIS VISIT AS SYMPTOM IS NOT CONSISTENT. PULLING IS STILL OCCURRING SPORADICALLY AS OF THIS DATE. *TR

I WAS SLOWING DOWN TO TURN THE CORNER AND THE POWER STEERING COMPLETELY WENT OUT. HAD TO STEER HARD TO GET TO THE SIDE OF THE ROAD. I RE-STARTED THE CAR AND IT IS WORKING FINE SINCE. THIS JUST HAPPENED THIS MORNING ON MY WAY TO WORK. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THE SERVICE ADVANCED TRACTION AND THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,500.

A FEW DAYS BEFORE THE INCIDENT I HAD STARTED MY CAR AND THE STEERING WHEEL WOULD NOT TURN AND FELT STUCK THEN A MESSAGE POPPED UP IN MY DASH SAYING POWER STEERING FAULT. SO I TURNED MY CAR OFF AND LET IT SIT FOR ABOUT 2 MINUTES AND STARTED IT BACK UP AND IT DROVE FINE. THEN A COUPLE DAYS LATER I WAS ARRIVING TO A STOP LIGHT AND THE STEERING JUST WENT OUT AND LUCKILY I WAS RIGHT NEXT TO A GAS STATION AND PULLED INTO THE SIDE AND TURNED THE CAR OFF. I TRIED LETTING THE CAR SIT AND SEE IF IT WOULD RE START FINE JUST LIKE THE LAST TIME BUT THIS TIME WHEN I STARTED THE CAR THE MESSAGE WOULD APPEAR AGAIN IN THE DASH AND THE WHEEL WAS NOT TURNING. I TRIED MULTIPLE TIMES TURNING THE CAR OFF AND ON AND IT WOULDN'T CHANGE. I...

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING IN REVERSE, THE POWER STEERING FAILED. AS A RESULT, THE CONTACT HAD TO USE EXTREME FORCE TO TURN THE STEERING WHEEL. THE VEHICLE HAD TO BE RESTARTED IN ORDER TO RESUME NORMAL OPERATION. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 11/20/14*LJ

AFTER CRANKING MY CAR AND BEFORE PUTTING IT INTO DRIVE, THE POWER STEERING FAILED AND THE "POWER STEERING ASSIST FAILURE" MESSAGE APPEARED ON THE DASH. I TURNED THE CAR OFF AND SAT FOR A MINUTE. TURNED IT BACK ON AND WAS FINE. TWO DAYS LATER, I WAS LEAVING MY HOME AND THE SAME THING HAPPENED. HOWEVER INSTEAD OF IT WORKING AFTER A RESTART, THE POWER STEERING ASSIST FAILURE MESSAGE CAME ON EACH TIME. I COULD BARELY MUSCLE IT BACK INTO THE DRIVEWAY. MYSELF BEING 5'3" 130LBS FOUND IT VERY SCARY TO TRY TO CONTROL THE VEHICLE WHEN THE POWER STEERING WAS LOST. IT WAS ALMOST IMPOSSIBLE FOR ME TO GET BACK IN THE DRIVEWAY. THE DRIVER OF THE TOW TRUCK HAD TO MOVE IT BACK BEFORE HE COULD LOAD IT. I PURCHASED THE CAR FROM FORD AS A CERTIFIED PRE-OWNED CAR WITH 63,000 MILES ON IT IN JUNE. I CANNOT...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT IT WAS DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

LOST POWER STEERING SUDDENLY WITHOUT ANY WARNINGS. THE IS THE SECOND TIME IN THE PAST YEAR THIS HAS OCCURRED. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE LOW TIRE PRESSURE INDICATOR ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. THE CONTACT HAD TO EXERT EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE DEALER STATED THAT THE COMPUTER HAD TO BE REPROGRAMMED AND RESET. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

SERVICE ADVANCETRAC NOW - POWER ASSIST FAILURE LIGHTS COME ON AND THE 2011 FORD FUSION IS DIFFICULT TO CONTROL AND STEER, THIS HAPPENED TWICE TODAY. I STOPPED TURNED THE CAR OFF, ONCE I RESTARTED THE VEHICLE THE LIGHT WENT OUT AND ASSISTED STEERING WAS WORKING. I DROVE ANOTHER 30 MILES AND THE WARNING LIGHT CAME BACK ON AND EXPERIENCED LOSS OF ASSISTED STEERING. I HAVE HAD THIS HAPPEN BEFORE ONCE ABOUT A YEAR AGO AND ONCE ABOUT 6 MONTHS AGO. I DID SOME RESEARCH AND SEE THEIR ARE MANY COMPLAINTS ABOUT THIS SERIOUS PROBLEM. IN MY RESEARCH I NOTED THAT A CLASS ACTION LAWSUIT HAS BEEN FILED AGAINST FORD IN JUNE OF 2014 IN THE US DISTRICT COURT OF THE NORTHERN DISTRICT OF CALIFORNIA. I HOPE THAT NHTSA AND THE US DISTRICT COURT OF THE NORTHERN DISTRICT OF CALIFORNIA WILL PROMPT AND/OR FORCE FORD MOTOR COMPANY TO RECALL THE EFFECTED...

THE STEERING SYSTEM STOPPED IN APRIL 2014. I TURNED CAR OFF THEN BACK ON NO MORE PROBLEMS SO I THOUGHT IT TO BE A GLITCH. FINALLY JULY 4, 2014 POWER ASSIST DEFAULTED AGAIN FOR GOOD. I PURCHASED THE CAR AUGUST 22, 2013 FROM STATELINE AUTO GROUP. THEY'RE NOT A FORD DEALER SO THEY REFUSE TO DO ANYTHING STATING I NEED TO FIX MY CAR PROBLEM. IT IS AN ESTIMATED $2100.00 REPAIR. THERE NEEDS TO BE A RECALL FOR THIS PROBLEM AS THERE ARE HUNDREDS OF PEOPLE WITH THE SAME ISSUE. TOO BAD I DIDN'T SEE THIS BEFORE HAND. FORD IS RECALLING THE 2013 FUSION FOR THE SAME PROBLEM. MY VEHICLE ACCORDING TO MY VIN..WAS BUILT IN A MEXICO FORDPLANT. PLEASE SOME ONE HELP. *TR

WIFE WAS DRIVING HOME FROM WORK LUCKILY WITHOUT MY SON IN THE CAR, POWER STEERING ASSIST FAULT LIGHT DISPLAYED AND THEN THE POWER STEERING CUT OFF WHILE SHE WAS DRIVING INTO OUR APARTMENT COMPLEX. I STARTED THE CAR NO WARNINGS SOUNDED DROVE AROUND THE BLOCK SURE ENOUGH POWER STEERING ASSIST FAULT LIGHT CAME ON AGAIN AND LOST POWER STEERING NEVER REGAINING POWER STEERING AGAIN. SAME SONG AND DANCE AS FAR AS I CAN FIND ON THE NET $2000 REPAIR WITHOUT 100% GUARANTEE OF FIX OR OF WHAT THE PROBLEM ACTUALLY IS. IM SORRY BUT MY WIFE AND KID IS WORTH MORE THAN THAT!!! WERE A BLUE COLLAR FAMILY AND THIS WAS TO BE OUR LUXURY VEHICLE NOW ITS COLLECTING DUST IN THE DRIVE WAY THANK YOU FORD, AND BEST COUNT YOUR BLESSING THAT NO HARM CAME TO MY FAMILY BECAUSE OF THIS!!! *TR

I WAS APPROACHING AN INTERSECTION AND HAD JUST STEPPED ON THE BRAKES TO SLOW AND MERGE INTO A TURNING LANE WHEN THE WARNING LIGHTS AND SOUNDS STARTED, AND STEERING BECAME VERY DIFFICULT, AS IF POWER STEERING WAS GONE. IT WAS EXTREMELY DIFFICULT TO STEER THE CAR THROUGH THE TURN AND PULL OFF THE ROAD SAFELY. THERE WERE A LOT OF OTHER VEHICLES AROUND ME THAT NEEDED TO SWERVE OUT OF THE WAY. ONCE ON THE SIDE OF THE ROAD, I TURNED THE CAR OFF. ONCE I RESTARTED THE CAR, THE WARNING LIGHTS CLEARED AND I HAD NORMAL STEERING. A MONTH PRIOR, THE SAME THING HAPPENED WHILE BACKING OUT OF A PARKING SPACE. TURNING THE CAR OFF AN ON CLEARED THE PROBLEM THEN, TOO. WHEN THIS HAPPENED WHILE DRIVING, RESULTING IN A DANGEROUS SITUATION, WE TOOK THE CAR TO THE DEALER. THEY ADVISED THE POWER STEERING RACK NEEDED TO BE REPLACED,...

THE FIRST TIME AN ALARM THAT SOUNDED LIKE MUSIC BEGAN PLAYING. IT PLAYED FOR AWHILE AND THEN THE CAR TURNED OFF. I WAS ABLE TO STOP THE CAR SAFELY. I RESTARTED IT AND IT WOULD NOT START. I TRIED AGAIN AFTER A FEW MINUTES AND THE CAR APPEARED TO WORK NORMALLY. THE SECOND TIME I WAS ON THE FREEWAY IN THE FAST LANE GOING 65 MPH. I HEARD THE MUSIC/ALARM PLAYING AGAIN, SO I BEGAN WORKING MY WAY TO THE SIDE. BEFORE I GOT TO THE SIDE OF THE ROAD, THE CAR LOCKED DOWN MY STEERING WHEEL. A WARNING LIGHT CAME ON, THAT SAID SOMETHING LIKE "SERVICE ADVANCETRAC". ONCE I GOT IT RESTARTED, IT DROVE NORMALLY AGAIN. LATER THAT DAY, I WAS UNABLE TO BACK OUT OF A PARKING SPACE BECAUSE THE STEERING WAS NOT WORKING. I TOOK IT TO THE DEALER. THE DEALER STATED THAT THE ENTIRE POWER STEERING...

I WAS DRIVING WITH MY CHILDREN IN THE CAR, AND THE POWER STEERING CUT OUT ON ME. FORTUNATELY, THERE WAS A SHOULDER TO PULL OFF ONTO AND NO CARS RIGHT BEHIND US. IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL AND VERY SCARY. THE POWER STEERING DID NOT RETURN, BUT I DID DRIVE IT DOWN THE ROAD TO A GARAGE WHERE I FOUND OUT THAT THE STEERING RACK WOULD NEED TO BE REPLACED AND THAT THIS IS A KNOWN ISSUE TO FORD, BUT THAT NO RECALL HAD BEEN ISSUED FOR MY VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THERE WAS A LOSS OF POWER STEERING AND THE WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD WHERE THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE PROBLEM HAS RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

I WAS TURNING A CORNER AFTER THE EXTREMELY HEAVY RAIN IN DETROIT, MI ON THE 11TH OF AUGUST AND ALL OF A SUDDEN THESE WARNING LIGHTS AND BELLS CAME ON SAYING SERVICE TRAC ASSIST/POWER STEERING ASSIST FAULT AND THEN THE STEERING JUST STOPPED. I STRUGGLED TO GET IT HOME WITH THE EXTREME INABILITY TO STEER. LUCKILY NO ONE WAS NEAR ME SO I COULD SWING OUT AS WIDE AS NECESSARY TO TURN WITHOUT COLLIDING WITH ANOTHER CAR. I BOUGHT THIS CAR USED IN NOVEMBER OF 2013. THIS IS JUST UNACCEPTABLE. HAD I KNOWN ABOUT THIS ISSUE, I NEVER WOULD HAVE PURCHASED THIS CAR. MY POWERTRAIN WARRANT SHOULD COVER IT, SINCE I'M UNDER 60,000 MILES, BUT FORD SAYS IF IT'S DAMAGED BY WATER, THEN WARRANTY IS NOT ENGAGED. THIS NEEDS TO BE RECALLED. THEY HAVE RECALLED THE SUV'S WITH THIS ISSUE, RECALL THE FUSIONS. *TR

SUDDEN LOSS OF POWER STEERING. MESSAGES SHOW POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC. ADVANTRAC LED IS LIT ON CONSOLE. THIS IS AN INTERMITTENT PROBLEM THAT STARTED ON 10/23/2013 AT 69,000 MILES UNTIL IT FINALLY FAILED COMPLETELY ON 7/14/2014 AT 86,700 MILES. BETWEEN OCTOBER, 2013 AND JULY, 2014, IT COULD FAIL AT ANY MOMENT AT ANY SPEED. THERE WERE APPROXIMATELY 30 INSTANCES OF POWER STEERING LOSS DURING THIS TIME. I FOUND OUT THAT THE PROBLEM WOULD GO AWAY WHEN I STOPPED THE CAR, TURNED IT OFF, AND RESTARTED. IT WOULD CLEAR THE MESSAGES AND THE POWER STEERING WOULD WORK FINE UNTIL THE NEXT INCIDENT. MY FORD DEALER STATED THAT THEY COULDN'T FIX IT UNTIL THEY GOT THE FAULT CODE. I WOULD HAVE TO BRING IN WHEN IT WAS IN THE FAILED STATE. NEEDLESS TO SAY, IT DIDN'T CONVENIENTLY FAIL WHEN I WAS NEAR MY FORD DEALER DURING BUSINESS HOURS. THIS...

WHILE TRAVELING ON A HIGHWAY AT APPROXIMATELY 65 MPH, MY POWER STEERING WENT OUT, AND A POWER STEERING FAULT MESSAGE CAME ON. I HAD A REAL HARD TIME GETTING OVER TO THE EMERGENCY LANE AS THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN. THIS CAUSED ME TO ALMOST GET HIT BY INCOMING TRAFFIC WHILE ATTEMPTING TO CHANGE LANES OR EVEN KEEP THE VEHICLE STRAIGHT, HAD THIS HAPPEN WHILE MAKING A TURN AND ACCIDENT WOULD HAVE ENSUED FOR SURE. ONCE I MADE IT TO THE EMERGENCY LANE, I TURNED THE CAR OFF AND BACK ON AND THE PROBLEM WENT AWAY. AS I LOOK ON THE WEB THIS IS A VERY COMMON PROBLEM WITH FORD FUSIONS, WHY ISN'T THERE A RECALL? *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

MY WIFE WAS DRIVING ARE 2011 FORD FUSION THE OTHER DAY ON HER WAY BACK FROM A TRIP. NOTE WE JUST PURCHASED THIS CAR 35 DAYS AGO ROUGHLY. THE FUSION HAD 30,XXX MILES ON IT WHEN PURCHASED AND THE TIME OF THE INCIDENT WHEN THE POWER STEERING FAILED WAS 31,XXX MILES WE HAD NOT PUT MORE THEN 1000 MILES ON THIS CAR SINCE WE BOUGHT IT. THE WIFE WAS DRIVING THROUGH A CONSTRUCTION ZONE ON HER WAY HOME. SHE WAS A LITTLE MORE THEN A 100 MILES AWAY FROM ARE HOME. SHE WAS ON THE INTERSTATE WHEN SHE SUDDENLY REALIZED THE POWER STEERING LIGHT CAME ON SAYING IT NEEDED TO BE SERVICED. SHE WAS DRIVING IN SINGLE LANE OF TRAFFIC IN A 65 MPH ZONE BECAUSE OF THE CONSTRUCTION. LUCKILY THE POWER STEERING HELD UP LONG ENOUGH FOR HER TO GET OFF AT THE NEAREST EXIT OF THE INSTATE BEFORE...

I WAS ON THE INTERSTATE DRIVING MY 2011 FORD FUSION AWD 3.0L AT 75 MPH WHEN SUDDENLY I LOST POWER STEERING. A WARNING ICON APPEARED ON MY DASH IN ADDITION TO A MESSAGE READING: "SERVICE ADVANCED TRAC & SERVICE POWER STEERING. I HAD THIS OCCUR THREE TIMES PREVIOUSLY AT LOW SPEEDS IN PARKING LOTS, BUT NEVER AT SUCH HIGH SPEEDS. I SAFELY EXITED THE INTERSTATE, CAME TO STOP, TURNED MY ENGINE OFF, AND RESTARTED MY CAR. THE WARNING MESSAGE DISAPPEARED AND I REGAINED POWER STEERING. I THEN WENT BACK ONTO THE INTERSTATE UP TO 65 MPH WHEN THE ISSUE HAPPENED AGAIN. I WAS ABLE TO CAREFULLY DRIVE HOME THE REST OF THE WAY WITHOUT POWER STEERING WHICH TOOK A SIGNIFICANT AMOUNT OF EFFORT TO TURN THE STEERING WHEEL. I TOOK THE CAR IT INTO THE DEALER THE NEXT DAY. THEY DIAGNOSED IT AS AN "INTERNAL MOTOR FAULT IN STEERING RACK"....

I WAS DRIVING DOWN THE ROAD TO GET TO WORK AND A ICON POPPED UP ON MY DASH IN ADDITION TO A COUPLE MESSAGES APPEARING WHERE MY ODOMETER READING TYPICALLY IS. THE MESSAGES READ : "SERVICE ADVANCED TRAC & SERVICE POWERSTEERING." THERE SEEMED TO BE NO DIFFERENCE IN THE CONTROL AND HANDLING OF MY CAR UNTIL I WENT TO PARALLEL PARK (MY STEERING FELT STIFF) SO I CONTINUED ONTO MY APPOINTMENT. AFTER RETURNING TO MY CAR AND TURNING IT BACK ON THE ICON WAS BACK AND THE MESSAGES RETURNED WITH THE ADDITION OF SAY "NOW" AFTER THE INITIAL MESSAGES. MY DRIVING EXPERIENCE HOWEVER WAS DIFFICULT. MY POWER STEERING WAS NOT WORKING AND I HAD TO EXERT A SIGNIFICANT AMOUNT OF EFFORT TO TURN THE STEERING WHEEL. IT ALSO FELT AS IF MY TURNING RADIUS WAS MUCH WIDER TO TURN CORNERS. MY DEALERSHIP CHECKED MY CAR AND GAVE ME AN ESTIMATE...

I WAS DRIVING TO WORK ON INTERSTATE-87 NORTH IN NEW YORK WITH NORMAL DRIVING CONDITIONS WHEN, ALL OF A SUDDEN, THE POWER STEERING LIGHT ON MY 2011 FORD FUSION CAME ON THE DASH INFORMING ME OF A POWER STEERING FAILURE. AT THE TIME, I WAS DRIVING IN THE LEFT HAND LANE OF THE THREE-LANE HIGHWAY AND WAS HAD TO NAVIGATE MY WAY ACROSS TWO LANES OF BUSY HIGHWAY TRAFFIC TO PULL ONTO THE SHOULDER. WITH MY HAZARD LIGHTS ON, I HAD TO FIGHT THE STIFF STEERING WHEEL TO GET TO THE SHOULDER. I PUT MY CAR IN PARK, TURNED THE CAR OFF, AND TURNED THE CAR BACK ON. THE ISSUE WENT AWAY AND I DROVE THE REST OF THE WAY TO WORK. I HAVE OWNED THIS CAR FOR ALMOST 2 YEARS AND HAD NOT HAD AN INCIDENT UNTIL JULY 2014. TWO TIMES PRIOR TO THIS STEERING FAILURE, THE ELECTRONIC POWER...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT NO PARTICULAR SPEED, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT A NEW POWER STEERING RACK WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

UPON TRAVELING AT SLOW SPEED STEERING COMPLETELY FAILED--NO POWER ASSIST. COULD NOT TURN--VERY DANGEROUS ALMOST HAD NEAR COLLISION. SHUT DOWN CAR AND WAITED 10 MINUTES. STARTED UP AND RAN OK. IF THIS WAS AT HIGHWAY SPEED I COULD HAVE BEEN KILLED. *TR

I WAS TAKING OFF FROM MY PARENTS FRONT YARD WHEN I RECEIVED A MESSAGE STATING ADVANCTRAC POWER STEERING FAILURE THE FIRST TIME. I THEN WAS ON THE ROAD DRIVING AROUND 50 MPH WHEN I RECEIVED THE SAME MESSAGE ON AUGUST 10 2014 THEN AGAIN IT OCCURRED WHILE DRIVING 5 MPH IN A PARKING LOT AND TURNING I RECEIVED THE SAME MESSAGE AGAIN ADVANCTRAC POWER STEERING FAILURE IN READING ONLINE I AM NOT THE ONLY PERSON TO ENCOUNTER THIS PROBLEM AND I FEEL THIS IS A MANUFACTURER ISSUE AS ITS NOT ONLY ME. PLEASE ADVISE THANK YOU! *TR