NHTSA Complaint #10642011 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10642011
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	October 6, 2013
Date Filed	October 7, 2014
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

WAS EXITING HIGHWAY AND DEPRESSED THE BRAKE. CAR PULLED TO THE LEFT AND POWER STEERING WENT OUT. ADVANCE TRAC FAILURE MESSAGE DISPLAYED ON INDICATOR PANEL. PULLED OFF THE ROAD, TURNED OFF ENGINE, THEN RESTARTED THE VEHICLE. ALL SYSTEMS STARTED NORMALLY. TOOK VEHICLE TO FORD DEALER FOR SERVICE ON NOVEMBER 1ST, 2013. THEY CHECKED BRAKES AND INDICATED ALL WAS FINE. ALSO INDICATED NO ERROR MESSAGE WAS IN MEMORY OF THE SERVICE MODULE. AS HISTORY, CAR HAS ALWAYS HAD ISSUES WITH PULLING WHEN BRAKING (AND SOMETIMES WHEN ACCELERATING). TYPICALLY PULLS TO THE LEFT, BUT SOMETIMES TO THE RIGHT. NEVER HAD IT THOROUGHLY CHECKED UNTIL THIS VISIT AS SYMPTOM IS NOT CONSISTENT. PULLING IS STILL OCCURRING SPORADICALLY AS OF THIS DATE. *TR

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