NHTSA Complaint #10644730 — 2011 FORD FUSION

WHILE DRIVING INTO WORK, MY POWER STEERING LOCKED, MY "ADVACETRAC" WARNING LIGHT CAME ON, AND MY DASHBOARD TEXT BLOCK STATED "POWER ASSIST FAILURE." THANKFULLY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MUSCLE MY CAR ONTO THE SIDE OF THE ROAD. I TURNED IT OFF AND BACK ON AGAIN, AND THE POWER STEERING WORKED. A LITTLE OVER A MONTH LATER (OCTOBER 15), THE POWER STEERING FAILED AGAIN, THIS TIME WHILE I WAS TRYING TO PARK. TURNING THE VEHICLE OFF, THEN BACK ON AGAIN CORRECTED THE PROBLEM. I HAVE SPOKEN WITH A FORD DEALER, WHO ADVISED ME THAT UNLESS THE PROBLEM EXISTS WHEN I BRING THE VEHICLE IN, THERE'S NOTHING THAT CAN BE DONE. THIS HAS NOW HAPPENED THREE TIMES (THE FIRST TIME ABOUT A YEAR AGO), AND THIS IS THE SECOND COMPLAINT I'VE FILED. SIMPLE INTERNET SEARCHES, AS WELL AS A SEARCH OF NHTSA COMPLAINTS INDICATES THIS IS A WELL-DOCUMENTED PROBLEM. I'M NOT SURE WHY IT HAS NOT YET BEEN ADDRESSED. *TR