2011 FORD FUSION Steering Problems

WHILE DRIVING THE VEHICLE AT 25 MPH I LOST THE POWER STEERING. I WAS ABLE TO SAFELY PULL THE VEHICLE INTO A PARKING LOT AND PLACE THE AUTO IN PARK. I TURNED THE CAR OFF AND BACK ON AND RECEIVE A SERVICE MESSAGE TO HAVE THE ADVANCE TRAC SYSTEM AND THE POWER STEERING SYSTEM SERVICED SOON. I ALLOWED THE CAR TO SIT FOR A FEW MINUTES, TURNED THE CAR OFF AND ON AGAIN AND THIS TIME THE WARNING MESSAGES CHANGED TO HAVE THE ADVANCE TRAC SYSTEM SERVICED AND THE POWER STEERING SYSTEM SERVICED NOW. I WAS UNABLE TO DRIVE THE AUTO. I CALLED A TOW AND THE CAR IS NOW SITTING AT FIRESTONE AUTO REPAIR. I'M ON THE PHONE WITH FORD NOW. THEY HAVE A RECALL FOR THIS ISSUE BUT ONLY FOR 2011'S MANUFACTURED AT THE KANSAS CITY PLANT. MY CAR WAS MANUFACTURED AT THE HERMOSILLO PLANT IN MEXICO. I'M...

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 5 MPH, A TRACTION CONTROL, SERVICE POWER STEERING MESSAGE ILLUMINATED ON THE CONTROL PANEL. SECONDS LATER, THE POWER STEERING STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE POWER STEERING RACK HAD AN INTERNAL FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 63,145.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 45 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 94,000.

WHILE DRIVING CAR, STEERING LOCKED AND POWER STEERING ASSIST FAULT MESSAGE APPEARED ON DASHBOARD. *TR

THE VEHICLES POWER STEERING COMPLETELY TURNS OFF AND WILL NOT TURN ON UNTIL IT IS BROUGHT TO A FORD DEALERSHIP AND THEY CLEAR THE CODE. THE PROBLEM SEEMS TO BE VERY CONSISTENT WITH FORD FUSION MODELS AND I CANNOT UNDERSTAND WHY THERE IS NOT A RECALL ON THIS AS THE REPAIR WILL BE COMING OUT OF MY POCKET. *TR

DRIVING ON A SURFACE STREET AT APPROX 10-15 MPH AND THE POWER STEERING GOES OUT. "POWER STEERING ASSIST FAULT" MESSAGE ON DASH BOARD. PULLED CAR OVER TO SIDE AND SHUT OFF ENGINE. RESTARTED AND ISSUE WENT AWAY. THIS HAPPENED 5-6 TIMES IN THE FOLLOWING 9 MONTHS. THEN ON AUG 6 (WARRANTY EXPIRED), POWER STEERING WOULD NOT WORK AND MESSAGE WOULD NOT GO AWAY, EVEN AFTER RESTART. TOOK IT TO THE DEALER AND WAS CHARGED $1827.88 TO FIX. (PART INSTALLED - AE5Z 3504 CE: GEAR ASSY - STEERING). *TR

AFTER HAVING MY CAR FOR 3 MONTHS OR SO I HAD THE FIRST INCIDENT WITH THE POWER STEERING FAILING ON MY CAR WHILE DRIVING WITH A WARNING MESSAGE THAT STATED "POWER STEERING ASSIST FAULT, SERVICE ADVANCETRAC" I WAS ABLE TO PULL OVER TURN THE VEHICLE OFF AND BACK ON AND THE PROBLEM WOULD BE CORRECTED, THE LAST EVENT WITH.WITH THIS SAME PROBLEM DID NOT CLEAR THE MESSAGE, I HAVE READ A NUMBER OF BLOGS WITH PEEP OWNING FORD FUSIONS TO.KNOW THIS IS NOT AN ISOLATED ISSUE AND YET FORD MOTOR COMPANY STILL HAS YET TO TAKE CORRECTIVE ACTION AGAINST THIS PROBLEM AND AT AROUND 1900.00 FOR REPAIR COSTS OF THIS ISSUE THAT IS UNACCEPTABLE. *TR

DRIVING TO WORK 25 MPH AND SUDDENLY MY POWER STEERING WENT OUT, THEN THE TRACTION CONTROL SYSTEM(TSC) LIGHTS WENT ON. *TR

AFTER SEVERAL INTERMITTENT LOSSES OF POWER STEERING WHEN DRIVING THE CAR THE PAST YEAR THE POWER STEERING GEAR ASSEMBLY FAILED ON 8/12/14. COST TO REPAIR: $1987.73. IT'S A DANGEROUS SITUATION WHEN YOU LOSE POWER STEERING WHILE DRIVING-ESPECIALLY FOR WOMEN OR ELDERLY PEOPLE. I CAN'T LET MY WIFE DRIVE MY CAR ANYMORE IN GOOD CONSCIENCE. *TR

STEERING LOCKED UP DUE TO A FAULTY STEERING ASSIST AND A TRACTION ISSUE. LUCKILY MY KIDS WERE NO HURT. THE CAR IS NEW SO WE SHOULDN'T BE HAVING THESE PROBLEMS. *TR

I LOST POWER STEERING WHILE MAKING A TURN ONTO A STREET. THE FIRST OCCURRENCE HAPPENED ABOUT JULY 12 MAKING A TURN ONTO A BUSY INTERSECTION. IT TOOK ME BY SURPRISE AND GRABBED ONTO THE WHEEL SO HARD TO GAIN CONTROL WHEEL MY ELBOW STILL IS SORE. PULLED OVER, TURNED OFF THE CAR. STARTED THE VEHICLE AND POWER STEERING WAS BACK. TOOK THE VEHICLE TO A SERVICE REPAIR SHOP TO RUN A DIAGNOSTICS AND THEY COULDN'T FIND ANYTHING WRONG. THEN AGAIN ON AUGUST 10, HAPPENED TWICE. SAME SITUATION, MAKING A TURN, LOST POWER STEERING. I WAS ABLE TO PULL INTO A DRIVEWAY. TURNED OFF THE CAR, RESTARTED, AND MADE IT HOME. TOOK IT TO THE REPAIR SHOP AND INFORMED ME IT IS THE RACK AND PINION THAT NEEDED TO BE FOR $1150 (PART ONLY) LABOR OF COURSE WAS EXTRA. I WAS SO UPSET, I DID CALL FORD AND REPORTED THE INCIDENT....

COMING OUT OF SLOPED DRIVEWAY - ENTERING A MAIN AVENUE - STEERING WHEEL LOCKED. WAS ABLE TO GET IN MIDDLE TURNING LANE. 2 BLOCKS FROM HOME - WAITED FOR TRAFFIC ALL TO GO BY - MADE LEFT TURN INTO PARKING LOT WITH. *TR EXTREME DIFFICULTY. STRAIGHTENED UP BY BACKING UP - MADE ANOTHER RIGHT INTO PARKING SPACE BY BACKING UP AND INCHING FORWARD AND PULLING ON WHEEL TO TURN. WORDING CAME UP "POWER STEERING ASSIST FAULT" :SERVICE ADVANCE TRAC". DEALERSHIP PUT THRU IT'S PACES ON THE COMPUTER - COULD FIND NOTHING WRONG - AND DID NOT CHARGE. KEEPING OVERNIGHT AND SOMEONE GOING TO DRIVE IT. NEVER HAD ANYTHING LIKE THIS HAPPEN AND FORD SHOULD DEFINITELY BE LOOKING INTO THIS, IN MY OPINION.

THE FIRST INCIDENT WAS AT WORK AROUND THE BEGINNING OF JUNE 2014, I TURNED ON THE CAR TO LEAVE AND THE "POWER STEERING ASSIST FAULT" MESSAGE CAME UP AND I HAD NO POWER STEERING. I TURNED THE CAR OFF AND THEN BACK ON AGAIN AND EVERYTHING WORKED. I MENTIONED IT TO THE DEALER AND I WAS TOLD NOT TO WORRY ABOUT IT. IT HAPPENED ABOUT 5 MORE TIMES OVER THE NEXT TWO MONTHS WHILE AT HOME AND WORK. IT WOULD HAPPEN WHEN I WOULD FIRST TURN ON THE CAR, I WOULD SHUT THE CAR OFF AND THEN RESTART THE CAR. THIS LAST TIME, AUGUST 8, 2014 I WAS AT HOME AND TURNED ON THE CAR, I RECEIVED THE "POWER STEERING ASSIST FAULT" MESSAGE AGAIN. I TURNED MY CAR OFF AND THEN BACK ON AND IT DID NOT RESET THIS TIME. I TRIED TO RESTART MY CAR 4 TIMES AND IT...

FRIDAY I HAD MY 3 YEAR OLD AND 5 YEAR OLD IN THE CAR AND WE WERE PULLING OUT INTO A BUSY HIGHWAY WHEN THE STEERING WHEEL LOCKED UP AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. IN A PANIC I TURNED THE CAR OFF AN ON AGAIN BUT IT DIDN'T FIX THE PROBLEM AND WE WERE STRANDED HORIZONTALLY IN THE MIDDLE OF THE ROAD, I LITERALLY USED ALL THE STRENGTH I HAD AND PULLED IT ONTO THE SIDE OF THE ROAD. THE POWER STEERING IS NOW OUT ALL TOGETHER. IS IT GOING TO TAKE SOMEONE DYING FOR FORD TO FIX THIS PROBLEM? MY BABIES COULD HAVE BEEN SERIOUSLY INJURED OR WORSE. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE SERVICE POWER STEERING LIGHT ILLUMINATED AND IT WAS VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

THIS HAS HAPPENED ON NUMEROUS OCCASIONS BUT ON THIS PARTICULAR DATE I WAS DRIVING WITH MY TWO KIDS AND AS I WAS TURNING WITH TRAFFIC THE POWER STEERING WENT OUT, IT WAS ALL OF A SUDDEN AND ALL THE CARS WERE GOING MY SAME SPEED. I LOST CONTROL OF THE VEHICLE AND SIDE SWIPED A CAR AND ALSO WAS REAR ENDED BECAUSE I STOPPED SINCE I HAD NO IDEA WHAT WAS GOING ON WITH MY POWER STEERING. I WILL NEVER AGAIN BUY A FORD BECAUSE WHEN I CALLED THE DEALERSHIP THEY HAD NOTHING TO SAY. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED AND THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING ASSIST AND THE SERVICE ADVANCED TRACT WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE POWER STEERING BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. UPDATED 6/8/15*CN UPDATED 08/24/2017*CT

WAS DRIVING ABOUT 35 COMING TO A STOP AND POWER STEERING STOPPED WORKING MESSAGE APPEARED ON DASH. SERVICE STABILITRAC SERVICE POWER STEERING AND TIRE MONITER. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER STEERING WITH POWER STEERING AT FAULT ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL WAS HARD TO TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WE HAVE A HAD A FEW INCIDENTS RECENTLY WITH THE ELECTRICAL POWER STEERING IN OUR 2011 FORD FUSION JUST QUITTING AND THE CAR BEING HARD TO TURN. MOST WERE OCCASIONS COMING OFF A STOPPED OR SLOWING POSITION ON REGULAR SUBURBAN ROADS. *TR

I WAS DRIVING APPROX 40 MPH ONTO AN ON RAMP FOR A HIGHWAY. AS I STARTED ON THE RAMP MY STEERING WHEEL WOULD NOT TURN NORMALLY. IT TOOK TREMENDOUS EFFORT TO STEER IT. FORTUNATELY THERE WAS A DIRT ROAD OFF THE RAMP BACK TO THE ROAD I WAS ON AND I WAS ABLE TO MUSCLE THE CAR INTO A GAS STATION LESS THAN 1/4 MILE AWAY. *TR

MY DAUGHTER WAS DRIVING MY CAR AND ALL OF A SUDDEN POWER STEERING AND ADVANCE TRAC SYSTEM LIGHT DISPLAYS ON THE DASH, CUT THE CAR OFF AND RESTARTED NO CHANGE. WITH ALL THESE COMPLAINTS I PRAY THAT FOR DO SOMETHING ABOUT THIS, NOW MY CAR IS OUTSIDE IN THE PARKING LOT, NOT SURE IF IM GOING TO BE ABLE TO PAY TO GET IT FIX BC I WAS JUST LAID OFF MY JOB. *TR

DRIVING DOWN THE ROAD, AND THE CHECK POWER STEERING LIGHT CAME ON, AND SERVICE ADVANCETRAC ALSO. POWER STEERING THEN QUIT WORKING COMPLETELY. *TR

MY POWER STEERING IN MY VEHICLE HAS BEEN GOING OUT WHILE I DRIVE. (VERY SCARY) IT HAS HAPPENED APPROXIMATELY 4-5 TIMES. I READ THE MANUAL AND IT SAID IF "ASSIST FAILURE" COMES ON, TURN OFF THE ENGINE AND LET IT SIT FOR 10 SECONDS, THEN TURN VEHICLE ON TO RESET. THE FIRST 4-5 TIMES IT DID RESET AFTER DOING SO. THIS VERY LAST TIME, THE VEHICLE NO LONGER WAS RESETTING. IT REMAINS IN MY DRIVEWAY BECAUSE THE "ASSIST FAILURE" STAYS ON WITH NO POWER STEERING. I CALLED THE DEALERSHIP AND THE GENTLEMAN THAT I SPOKE WITH MENTIONED THAT THE 2010 HAS A RECALL OUT FOR THAT ISSUE BUT NOT YET THE 2011. I AM VERY UPSET THAT I DID NOT GET ANY ASSISTANCE WITH THIS MATTER DUE TO THE PROBLEM NOT BEING MY FAULT. *TR

FIRST TIME IT HAPPENED I WAS DRIVING THROUGH A PARKING LOT TO THE EXIT AND MY CAR'S STEERING SUDDENLY BECAME VERY TIGHT - I COULD NOT STEER IT, THE WARNING CHIMES TURNED ON, AND A WARNING STATEMENT APPEARED ON MY DASHBOARD REGARDING MY POWER STEERING. I STOPPED THE CAR. TURNED IT OFF AND THEN TURNED IT ON AND IT RETURNED TO NORMAL. SECOND TIME I WAS BACKING OUT OF A PARKING SPOT AND THE SAME THING HAPPENED THE STEER SUDDENLY BECAME VERY TIGHT - I COULD NOT STEER IT, THE WARNING CHIMES TURNED ON, AND A WARNING STATEMENT APPEARED ON MY DASHBOARD REGARDING MY POWER STEERING. I TURNED THE CAR OFF AND THEN BACK ON AND IT WENT AWAY. I TOOK THE CAR TO THE FORD DEALERSHIP THAT I PURCHASED IT FROM THEY DIAGNOSED THE CAR AND TOLD ME MY STEERING GEAR ASSEMBLY NEEDED REPLACED. SINCE THIS IS A SAFETY...

MY 16 TEEN YEAR OLD SON WAS DRIVING, HE IS ONLY ON A LEARNERS PERMIT WHEN THE LIGHTS AND CHIMES WENT OFF AND HE LOST POWER STEERING. IT TOOK ME AND HIM TO PULL IT OFF THE ROAD. THANK GOD HE WAS ON A STRAIGHT AWAY! SHUT THE CAR OFF AND IT RESET. NEXT DAY I AM DRIVING 50 MPH WHEN I LOOSE POWER STEERING I MANAGE TO STOP AND PULL OFF TO THE SIDE OF THE ROAD. TRIED THE TURN OFF TRICK AND DID NOT WORK. HUSBAND TOOK BATTERY CABLE OFF FOR 15 MIN, STILL NO LUCK. NOW IT SITS, IT IS NOT SAFE TO DRIVE, YOU NEED TWO PEOPLE TO TURN THE CAR! *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING FAILED. THE POWER STEERING ASSIST ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS A CHIME THAT SOUNDED THROUGHOUT THE VEHICLE. THE VEHICLE WAS PULLED OVER AND WAS TURNED OFF. THE VEHICLE WAS RESTARTED THIRTY MINUTES LATER. THE VEHICLES STEERING WHEEL WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THERE WAS NO DIAGNOSIS OR REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 27,542.

OVER THE LAST FEW WEEKS THE STEERING WHEEL OF MY 2011 FUSION LOCKS UP EVERYDAY FROM A COLD START AND SOMETIMES AFTER BEING POWERED OFF FOR OVER AN HOUR. THE CAR WORKS AFTER TURNING IT OFF AND BACK ON. LUCKILY IT HASN'T LOCKED UP WHILE DRIVING (UNLIKE THE THROTTLE BODY PROBLEM WHICH CAUSED MY CAR TO TOTALLY STOP WHILE DRIVING AT 50MPH! IT WAS VERY SCARY!). I HAVE READ MANY REPORTS THAT SAY OTHER PEOPLE WITH THE SAME CAR HAVE HAD THE STEERING WHEEL LOCK-UP WHILE DRIVING AT A HIGH SPEED. I BOUGHT THE 2011 FUSION FOR MY 17 YEAR OLD TO DRIVE SINCE WE HAD GOOD LUCK WITH OUR 2008 (WITH HIGHER MILEAGE) AND 2013 FUSIONS. BUT, I WILL NOT ALLOW HER TO DRIVE THE 2011 UNTIL I GET THIS PROBLEM FIXED. THE FORD DEALER SAID IT WILL COST ME $2,000 TO FIX THE STEERING PROBLEM. WHY IS FORD...

I WAS DRIVING DOWN A RESIDENTIAL STREET GOING ABOUT 30 MPH AND ALL OF THE SUDDEN 3 LITTLE DINGS HAPPENED WHILE A LIGHT CAME UP WITH THE CAR THAT LOOKED LOP SIDED THEN ON THE ODOMETER IT SAID "POWER STEERING ASSIST FAULT". I COULD BARELY TURN THE CORNER AND GET HOME. LUCKILY I WAS ALMOST HOME, BUT BY THE TIME I GOT HOME I COULDN'T EVEN TURN THE WHEEL ANYMORE. IT WAS TERRIBLE. *TR

WHILE DRIVING DOWN A VERY BUSY HIGHWAY AT 65MPH I ATTEMPTED TO CHANGE LANES TO AVOID A DRIVER THAT HAD JUST PULLED OUT IN FRONT OF ME. WHEN I TURNED THE WHEEL, HOWEVER, THERE WAS NO POWER STEERING AT ALL RESULTING IN THE TURN BEING MUCH SLOWER AND REQUIRING MORE TURNING POWER ON THE STEERING WHEEL THAN USUAL. I STOPPED AND PULLED OVER TO INVESTIGATE THE STEERING, BUT AFTER RECRANKING THE CAR THE STEERING RETURNED TO NORMAL. I HAD THE HOBBY SHOP ON BASE CHECK IT AND THERE WAS NOTHING WRONG WITH IT DIAGNOSTICIANS. HOWEVER AS I BACKED OUT OF THE HOBBY SHOP IT WENT OUT AGAIN. WHILE I AVOIDED AN ACCIDENT, THE SUDDEN DRAMATIC CHANGE IN THE POWER STEERING IS MAKING THE CAR INCREASINGLY DIFFICULT TO DRIVE BECAUSE IT IS UNPREDICTABLE. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE FAILURE OCCURRED ON FIVE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND THAT THE ELECTRONIC POWER STEERING ASSIST/STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 30,000.

POWER STEERING ASSIST FAULT MESSAGE APPEARED WHEN THE CAR WAS STARTED. TURNING THE ENGINE OFF AD BACK ON DID NOT CORRECT THE PROBLEM. CAR HAS NO POWER STEERING NOW. I HAVE BEEN READING SIMILAR COMPLAINTS THY HAVE OCCURRED WHILE THE CAR IS IN MOTION. PLEASE INVESTIGATE THIS ISSUE BEFORE SOMEONE GETS HURT OR KILLED. A SIMILAR ISSUE WAS RECALLED IN OTHER 2011 MODEL FORD VEHICLES THAT HAD SIMILAR OR THE SAME STEERING SYSTEM. I'M THANKFUL THE ERROR OCCURRED AS I WAS PULLING OUT OF MY DRIVEWAY INSTEAD OF ON THE INTERSTATE. *TR

THE POWER STEERING HAD BEEN FAILING IN THE CAR LAST YEAR. WAS GIVEN THE RUN AROUND BY FORD. FINALLY WAS ABLE TO HAVE THE STEERING GEARS REPLACED IN JANUARY FOR A HEFTY PRICE TAG, $1400. A WEEK AGO IT STARTED FAILING AGAIN! IT FAILS WHEN THE CAR IS ON AND BEING DRIVEN, THEN IT WILL COME BACK AFTER THE CAR IS TURNED OFF AND ON AGAIN. TODAY, THE POWER STEERING FAILED AND WILL NOT COME BACK. I AM FURIOUS AS I HAVE PUT ALOT OF MONEY INTO THE CAR AND ACTUALLY LIKE THE FUSION. I AM JUST NOT ENJOYING THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING FAILED. THE VEHICLE RESUMED NORMAL OPERATION AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.

ALL OF A SUDDEN, MY POWER STEERING FROZE AND I GOT THE "POWER STEERING ASSIST FAULT, SERVICE ADVANCETRAC" WARNING LIGHT. THIS HAPPENED ON SEVERAL INSTANCES LAST SUMMER, AND ALL I HAD TO DO WAS STOP THE CAR, TURN IT OFF, AND START IT UP AGAIN AND THERE WAS NO PROBLEM. I TOOK THIS TO THE FORD DEALERSHIP AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND UNABLE TO DO ANYTHING. THIS DID NOT OCCUR AGAIN OVER THE WINTER, BUT IT DID AGAIN ON THE THURSDAY BEFORE MEMORIAL DAY. I TOOK IT TO THE FORD DEALERSHIP, AS THEY ASKED IF I COULD BRING IT IN WITH THE PROBLEM, BUT THEY DID NOT LOOK AT IT. TODAY (JULY 15, 2014) I HAD THE SAME INSTANCE AGAIN OF THE POWER STEERING FREEZING WHEN I WAS BACKING OUT OF MY DRIVEWAY. HOWEVER, WHEN I SHUT THE CAR OFF AND RESTARTED IT, IT HAS NOT...

WHILE MY WIFE WAS DRIVING OUR 2011 FORD FUSION, THE "POWER STEERING ASSIST FAULT" LIGHT BECAME ILLUMINATED AND SHE LOST ALL POWER STEERING. SHE BECAME STRANDED IN A LANE OF ONCOMING TRAFFIC. SHE FINALLY TURNED THE VEHICLE OFF, WAITED A FEW SECONDS, AND RESTARTED THE VEHICLE. THE POWER STEERING FINALLY CAME BACK AND THE "POWER STEERING ASSIST FAULT" LIGHT SHUT OFF. AFTER TAKING THE VEHICLE INTO OUR LOCAL FORD DEALERSHIP, THE DIAGNOSTIC RECOMMENDED THE EPAS RACK BE REMOVED AND REPLACED. THIS SERVICE TOTALED OVER $1,500. THIS FAILURE IN THE POWER STEERING FUNCTION IS POTENTIALLY LIFE-THREATENING. *TR

POWER STEERING WENT OUT ON A 55 MPH ROAD AND THE WHINING NOISE IT MAKES IS UNBEARABLE. *TR

2011 FORD FUSION SEL, 26K MILES: POWER STEERING ASSIST FAULT LOCKED UP MY VEHICLE ON A MAIN ROAD, SENDING MYSELF AND MY LITTLE SISTER INTO ONCOMING TRAFFIC DURING OUR COMMUTE HOME. NOW MY CAR HAS NO POWER STEERING, AND I'M LEFT TRYING TO COMPREHEND JUST HOW LUCKY WE ARE TO BE ALIVE. THERE HAVE BEEN RECALLS ON THE 2011 FORD ESCAPE FOR THE EXACT SAME PROBLEM I AM FACING. AS I UNDERSTAND IT, THE POWER STEERING ASSEMBLY/MODULE IS THE SAME, IF NOT EXTREMELY SIMILAR TO THAT IN MY VEHICLE. IT'S TIME SOMEONE ADDED A RECALL FOR THE 2011 FORD FUSION TO THE RECALL LIST OF FAULTY POWER STEERING COLUMNS...BEFORE SOMEONE LIKE MY LITTLE SISTER GETS HURT. I SINCERELY HOPE WHOEVER ENDS UP READING THIS TAKES IT UPON HIS/HERSELF TO PROTECT THOSE OF US WHO STILL INVEST OUR MONEY AND WELL-BEING WITH FORD PRODUCTS. -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM...

STARTED MY CAR AND NOTICED ERROR MESSAGE ON DASH: POWER STEERING ASSIST FAULT. I TRIED TO TURN THE WHEEL AND, SURE ENOUGH, I HAD NO POWER STEERING. AFTER A FEW MOMENTS OF CONFUSION I TURNED THE CAR OFF AND THEN STARTED IT BACK UP. THE ERROR WAS GONE AND MY POWER STEERING HAD RETURNED. I BORROWED MY GIRLFRIEND?S CAR AND DID NOT DRIVE MINE BECAUSE I WAS GOING TO BE GETTING ON THE INTERSTATE. I TOOK THE CAR TO THE DEALER THE NEXT DAY. THEY FOUND NO ERROR CODE SAVED IN THE COMPUTER AND WERE UNABLE TO REPRODUCE THE PROBLEM. THE SERVICE REP SAID THEY WERE AWARE OF THIS PROBLEM AND THAT FORD WAS PERFORMING A 2-STEP TROUBLESHOOTING PROCESS. STEP 1 CONSISTED OF THE TESTS THEY PERFORMED THAT DAY (?PINPOINT TEST B FOR CTC C200C FROM PSCM?). STEP 2 (IF PROBLEM RECURRED) WOULD CONSIST OF INSTALLING A ?NEW GEAR? INSIDE...

MULTIPLE TIMES MY POWER STEERING WOULD QUIT AND THROW A CODE "POWER STEERING ASSIST FAULT" "SERVICE ADVANCETRAC". WHEN I WOULD SHUT OFF THE CAR AND TURN IT BACK ON IT WOULD CORRECT ITSELF AND WHE NI TOOK IT OT HTE SHOP THEY SAID NO CODE SHOWED. NOW THE POWER STEERING HAS WENT AL LTHE WAY OUT WHILE I WAS DRIVING DOWN THE INTERSTATE AND WILL NOT CORRECT ITSELF, THE CODES JUST STAY THERE. THIS WAS VERY SCARY TO HAVE NO POWER STEERING DRIVING IN THE MIDDLE OF TRAFFIC!! *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,650. UPDATED 8/28/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 09/15/2014 *JS

DRIVING AT CITY SPEEDS AND THE POWER STEERING COMPLETELY FAILS. TURN THE VEHICLE OFF AND THEN ON AGAIN AND IT FIXES THE PROBLEM. DRIVE SOME MORE AND A FEW DAYS LATER, IT HAPPENS AGAIN. A FEW DAYS LATER, IT COMPLETELY GOES. TAKE THE CAR TO THE LOCAL FORD DEALER AND AM CHARGED $1832.35 FOR A NEW RACK AND PINION. LADIES AND GENTLEMEN, A RACK AND PINION WON'T FIX ITSELF IF YOU TURN THE CAR ON AND OFF. I DID SOME RESEARCH ON THIS PROBLEM ON LINE AT FORDFUSIONFORUM.COM. IT SEEMS TO BE AN ABS MODULE, NOT THE RACK AND PINION. CALLED FORD TODAY AND THEY SAID NO REIMBURSEMENT WAS POSSIBLE. A NEW RACK AND PINION FOR A CAR WITH ONLY 21 THOUSAND MILES ON IT? CRAZY. *JS

STARTED MY CAR STEERING WHEEL WAS VERY STIFF NO POWER STEERING TURNED CAR OFF AND BACK ON POWER STEERING WORKED. JUNE 20, 5 TIMES THIS HAPPENED WHILE DRIVING STEERING JUST WENT OUT. GOT OFF ROAD RESTARTED CAR HAD POWER STEERING. TODAY JULY 8 POWER STEERING WENT OUT WOULD NOT RESET WHEN TURNING CAR OFF AND ON HAVE NO POWER STEERING AT ALL NOW. *JS

I, WAS COMING HOME FROM VACATION IN OHIO WITH DAUGHTER AND MY TWO GRANDCHILDREN, I AM TRULY THANKFUL THAT I MADE IT HOME WHEN COMING INTO THE DRIVEWAY THE STEERING SYSTEM WHEN OUT AND AND HAD TO TURN VERY HARD TO GET IN THE DRIVING WAY, THIS HAPPEN ONE BEFORE LAST YEAR AND WHEN I TOOK IT IN THEY COULD NOT FIND ANYTHING WRONG. I, READ THE MANUAL AND LET THE CAR COOL OFF AND THIS IS THE NEXT DAY AND IT IS STILL SAYING THE SAME THING. I, HOPE A RECALL BE MADE ON THIS PROBLEM SOON. *JS

POWER STEERING SUDDENLY WENT OUT WHILE TRAVELING AT 34-35 MPH. CAR DASH PROVIDED A POWER STEERING FAILURE NOTICE AND A SERVICE ADVANCED TRACK NOTICE. CALLED DEALERSHIP AND AM WAITING ON CALL BACK FROM MY SERVICE ADVISER. WAS IN A STRAIGHT AWAY, THANKFULLY NOT TURNING. *JS

WAS PULLING INTO DRIVE WAY. AS SOON AS STRAIGHTENED OUT THE WHEELS, STEERING LOCKED UP. I COULD NOT TURN THE WHEELS NONE AT ALL. THEY WERE LOCKED IN THE LAST POSITION THEY WERE IN BEFORE THE POWER STEERING LOCKED UP. IT HAS HAPPENED AGAIN ALSO. LOCKED UP AND CANNOT BUDGE THE STEERING. LOOKED ON LINE AND HAVE SEEN WHERE THIS IS HAPPENING TO A LOT OF FORD FUSIONS. NEEDS TO BE LOOKED INTO. SOMEONE IS GOING TO GET KILLED IF NOT ALREADY! *TR

ABOUT A MONTH AGO THE POWER STEERING WENT OUT COMPLETELY AND HASN'T COME BACK. IT IS DIFFICULT TO DRIVE AND STEER. AFRAID TO DRIVE IT FOR FEAR OF CRASHING IF ANYTHING ELSE GOES WRONG WHILE ON THE HIGHWAY. I RECEIVED THE "CUSTOMER SATISFACTION PROGRAM" RECALL FOR THE THROTTLE BODY - WHICH DID NOT FIX THE STEERING PROBLEM. IN ADDITION TO THIS SITE, IF YOU GOOGLE THIS ISSUE YOU CAN FIND NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. I CONTACTED FORD AND WAS TOLD THEY DO NOT HAVE ANY ISSUES WITH THIS CAR, COMPLAINTS OR RECALLS FOR STEERING PROBLEMS. THEY ARE NOT ACCEPTING RESPONSIBILITY. BASED ON THE STAGGERING AMOUNT OF COMPLAINTS IT IS OBVIOUSLY A MANUFACTURER'S DEFECT AND I DON'T FEEL I SHOULD PAY FOR THE REPAIRS. *TR

AS I WAS DRIVING MY 2011 FORD FUSION TO WORK THIS MORNING, THE STEERING WHEEL STARTED SHAKING FOR THE LAST 15 MINUTES OF THE DRIVE. I PARKED AND WENT INTO WORK. WHEN I STARTED THE CAR UP AFTER WORK, I HAD NO POWER STEERING. I PURCHASED SOME POWER STEERING FLUID, BUT COULD NOT FIND WHERE TO PUT IT IN. TOOK THE CAR TO THE FORD DEALERSHIP IN SARASOTA AND THEY SAID IT WAS A RACK AND PINION FAILURE AND THAT PART IS UNDER WARRANTY BUT THE RUINED TIRES ARE MY RESPONSIBILITY. THE TIRES WERE FINE YESTERDAY AND THE CAR ONLY HAS 74,000 MILES. *TR

5 INCIDENTS IN TOTAL DATING BACK TO JANUARY 2014. DESCRIPTION OF FIRST 4 INCIDENTS (ALL SIMILAR): *DRIVING 25 - 35 MPH DOWN RESIDENTIAL STREET *WITHOUT WARNING THE "POWER STEERING ASSIST FAULT" DASH LIGHT COMES ON - POWER STEERING SHUTS OFF *PULLED OVER. TURNED OFF CAR. TURNED CAR ON. POWER STEERING RESTORED. ON ONE OF THE INSTANCES IT SHUT OFF AGAIN 30 MINUTES LATER BUT TURNING CAR ON/OFF WORKED AGAIN. *THIS HAS HAPPENED AT LEAST 5 TIMES. DESCRIPTION OF LAST INCIDENT (YESTERDAY 6/26/14): *PARKED. TURNED CAR ON. "POWER STEERING ASSIST FAULT" DASH LIGHT COMES ON - POWER STEERING SHUTS OFF *TRIED THE SAME AS THE LAST 5 TIMES. TURNED CAR ON/OFF. STILL NO POWER STEERING. STILL DASH WARNING LIT. DID THIS APPROXIMATELY 20 TIMES. NO CHANGE. *WAITED OVERNIGHT. TRIED AGAIN. WARNING LIGHT ON. NO POWER STEERING. TURNED ON AND OFF 5 TIMES. NO CHANGE. *CURRENTLY CAR IS PARKED AS TOO DANGEROUS...