2011 FORD FUSION Steering Problems

MY WIFE WAS DRIVING AND LOST POWER STEERING ADVANCE TRAC WARNING AND SERVICE POWER STEERING NOW WENT ON. SHE WENT INTO ON COMING TRAFFIC LUCKILY NO ACCIDENT. TOOK IT TO FORD DEALER EST COST WAS 2800 DOLLARS FOR NEW RACK FOR STEERING. WAS TOLD THE INTERNALS WERE DAMAGED. NOT HAPPY AND I WASN'T SURE THAT WAS THE PROBLEM. ARGUED WITH THEM AND TOLD THEM THEY WERE WRONG AND REFUSED REPAIR BUT WAS STILL CHARGED A DIAGNOSIS FEE. BROUGHT CAR HOME AND TOOK THE WHEELS OFF AND CLEANED EVERY THING THAT HAS TO DO WITH STEERING AND TRACTION. I NOW HAVE POWER STEERING. BAD DESIGN ON THIS CAR THE SENSORS WILL PICK UP A PROBLEM AND TURN ITEMS OFF TO PROTECT THEM FROM OVERHEATING. I HOPE THIS HELPS OTHERS DON'T TRUST YOUR FORD DEALER THEY WILL TAKE YOU FOR THE MOST EXPENSIVE ITEM. *TR

I WAS TURNING AND SUDDENLY THE STEERING BECAME VERY STIFF AND HARD TO TURN. THE MESSAGE ON THE DASH IS SHOWING "SERVICE THE POWER STEERING NOW". *TR

I WAS GOING ABOUT 55 MPH AND LOST ALL STEERING ABILITY, THE SERVICE POWERSTEERING NOW LIGHT CAME ON AND I LOST ALL ABILITY TO STEER. I ALMOST CRASHED. ALSO ALONG WITH THAT MESSAGE ANOTHER MESSAGE SAYING TO SERVICE ADVANCE TRAC NOW. THE POWER STEERING IS A TOTAL LOST. I TRIED TURNING THE CAR OFF AND THERE IS NOTHING. ALSO ABOUT 3000 MILES AGO THE SAME MESSAGE WITH THE SERVICE ADVANCE TRAC WITH A MESSAGE SAYING POWERSTEERING FAULT. THEN I TURNED THE CAR OFF AND IT WAS FINE UP UNTIL THE LAST INCIDENT. *TR

I WAS TURNING WHEN MY STEERING LOCKED UP AND STEERING FAILURE LIGHT LIT ON MY DASH. I LOST CONTROL OF MY STEERING AND COULD HAVE CRASHED. *TR

PURCHASED THE VEHICLE USED APPRX 3 MONTHS AGO. TWICE IN THE 3500 MILES WE HAVE PUT ON IT, THE POWER STEERING HAS CUT OUT WHILE DRIVING. AFTER TAKING IT TO OUR LOCAL FORD DEALERSHIP, WE WERE TOLD THE STEERING GEARS NEED REPLACED AND WILL COST US ALMOST $1500. NONE OF WHICH IS COVERED UNDER THE WARRANTY THAT CAME WITH THE VEHICLE. AFTER CONTACTING FORD CUSTOMER ASSISTANCE, WE HAVE BEEN TOLD THAT THERE ARE "NOT ENOUGH COMPLAINTS" TO WARRANT A RECALL. I DO NOT THINK THIS IS SOMETHING WE, THE CUSTOMER, SHOULD BE HELD RESPONSIBLE FOR PAYING FOR AS IT IS A MANUFACTURERS DEFECT. HOW MANY COMPLAINTS DO THEY NEED? IT'S A SAFETY ISSUE AND FORD NEEDS TO STEP UP AND TAKE CARE OF IT. *TR

POWER STEERING FAILURE. *TR

TRAVELING AT 55MPH, WHEN THE SERVICE POWER STEERING NOW AND ADVANCE TRAC LIGHT CAME ON,, NO POWER STEERING,,MADE IT HOME,, TRIED IT AGAIN IN THE MORNING STILL NO POWER STEERING, HAD IT TOWED TO A FORD DEALER, WHO SAID THEY CLEARED THE CODES AND CANT DUPLICATE THE PROBLEM,, THE 4 CODES STORED WERE P07AE, U0415,, C1277,, C1963,, WE LIVE A RURAL AREA WITH NO GUARD RAILS AND BETWEEN 20 TO 150 FOOT DROP OFFS,, IF THIS WOULD HAVE HAPPENED TO THE WIFE,, WHICH IS HER CAR TO DRIVE,, SHE WOULDN'T BE ABLE TO STEER THIS VEHICLE,, TOOK ME ALL I HAD TO GET IT HOME,, NOT VERY CONFIDANT ON LETTING HER DRIVE THIS CAR,, FORD NEEDS TO RESOLVE THIS PROBLEM. *TR

WHEN STARTING MY CAR THE POWER STEERING ASSIST WARNING WAS DISPLAYED. WHEN I SHUT THE CAR BACK OFF AND RESTARTED IT THE PROBLEM WENT AWAY. THIS HAPPENED ABOUT 3 TIMES IN ABOUT 3000 MILES. ABOUT THE FOURTH TIME THIS HAPPENED, SHUTTING IT OFF DID NOT CORRECT THE PROBLEM. SERVICE ADVANCETRAC WAS NOW ALSO DISPLAYED. THE CAR HAS NO POWER STEERING OR ADVANCETRAC AT THIS TIME. THE CODES THAT WERE STORED IN THE COMPUTER WERE FOR THE PINION SENSOR FAILURE. THIS SENSOR IS USED BY BOTH SYSTEMS AND IS NOT REPLACEABLE BY ITSELF. THE ENTIRE RACK AND PINION NEEDS TO BE CHANGED. THE QUOTE FROM MY DEALER WAS ABOUT $1400. *TR

I WAS DRIVING ON THE INTERSTATE AND ABOUT TO EXIT OFF OF THE INTERSTATE WHEN MY POWER STEERING LOCKED UP. I WAS ABLE TO PULL MY STEERING WHEEL ENOUGH TO GET OFF OF THE INTERSTATE AND ONTO THE SHOULDER BUT COULD NOT TURN MY STEERING BACK AND FORTH. I TURNED MY CAR OFF AND WHEN I TURNED THE CAR BACK ON I WAS ABLE TO MOVE MY STEERING WHEEL. I HAVE HAD THIS CAR SINCE IT WAS BRAND NEW AND I HAVE SERVICED IT ON A REGULAR BASIS. THE CAR IS A 2011 WITH ONLY 50,000 MILES ON THE VEHICLE. I WAS ABLE TO GET THE CAR SAFELY TO THE SHOULDER BUT COULD HAVE ENDED HAD A VERY BAD ACCIDENT. I AM NOW FEARFUL TO DRIVE THE CAR. *TR

WHILE DRIVING AT ABOUT 45 MPH THE CAR CHIMED AND POSTED A WARNING ON THE DISPLAY. IT TOLD ME TO CHECK THE POWER STEERING. THE POWER STEERING WAS STILL WORKING SO I CONTINUED DRIVING. ONCE I CAME UPON A STOP LIGHT I TURNED THE VEHICLE OFF TO TRY AND CLEAR THE CODE. WHEN I TURNED THE VEHICLE BACK ON IT CHIMED AGAIN AND THEN POSTED A SERVICE STEERING NOW WARNING. I PROCEEDED FROM THE TRAFFIC LIGHT AND MADE A RIGHT HAND TURN ONTO ANOTHER ROAD. THE POWER STEERING WAS GONE AND THE VEHICLE WAS VERY HARD TO TURN. I HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP AND THEY CLAIM THE PROBLEM IS A STEERING GEAR AND WILL COST $1700 TO REPLACE IT. *TR

BACKING OUT OF MY GARAGE, STARTED HEARING WARNING SOUNDS GOING OFF, MESSAGE BOARD SCROLLED THE FOLLOWING: POWER STEERING SYSTEM FAULT. I WAS UNABLE TO STEER MY VEHICLE AT ALL. I HAD TO HAVE THE CAR TOWED TO A CAR REPAIR SHOP. AFTER A FEW DAYS OF TRYING TO GET THE COMPUTER TO READ MY CAR TO SEE WHAT WAS WRONG, THE CAR REPAIR SHOP HAD TO TOW MY CAR OVER TO A FORD DEALER WHO WAS ABLE TO TELL THE MECHANIC THAT MY ENTIRE STEERING SYSTEM WAS OUT AND NEEDED TO BE REPLACED. NOT ONLY THAT, THIS PARTICULAR PART CAN ONLY BE PURCHASED FROM FORD AND THE PART ALONE COST $1105.26. THIS IS VERY MUCH A SAFETY ISSUE AND THIS SHOULD BE RECALLED. A COUPLE OF DAYS PRIOR TO THIS INCIDENT I WAS DRIVING DOWN 24 HWY GOING BETWEEN 40 AND 45 MPH WHEN THIS FIRST OCCURRED AND I FINALLY...

THE STEERING SUDDENLY WENT OUT AS I WAS IN THE MIDDLE OF A CURVING DRIVING ABOUT 58-60 MPH. A CHIME SOUNDED AND THE ADVANCETRAC SERVICE LIGHT CAME ON. I WAS ABLE TO GET TO MY DESTINATION WITHIN 7-8 MINUTES. I TURNED OFF THE CAR AND LET IT SIT FOR ABOUT 20 MINUTES. I THEN RESTARTED THE CAR AND DROVE HOME WITHOUT ANY INCIDENT. *TR

WHILE DRIVING IN TOWN AT APPROXIMATELY 35MPH ON 9/18/13, THE FOLLOWING MESSAGE APPEARED IN THE INSTRUMENT CLUSTER DISPLAY "SERVICE ADVANCETRAK" AND "POWER STEERING ASSIST FAULT". AT THAT MOMENT, THE CAR DID NOT HAVE POWER STEERING. I PULLED OVER AND SHUT OFF THE CAR AND RESTARTED IT AND THE CAR WORKED NORMALLY FOR A FEW BLOCKS THEN DID THE SAME SEQUENCE AGAIN. AS OF THIS MORNING 9/19/13, THE POWER STEERING IS WORKING FINE. *TR

WHILE TRAVELING AT A SPEED OF APPROX 35 MPH, THE I RECEIVED A VEHICLE WARNING ON THE DASH OF "POWER STEERING ASSIST FAULT/SERVICE ADVANCE TRAC SYSTEM". THE VEHICLE BECAME HARD TO MANEUVER AND APPEARED TO REVERT BACK TO MANUAL STEERING. DROVE APPROXIMATELY ANOTHER 2.5 MILES AND TURNED CAR OFF. UPON RESTART STEERING RETURNED TO NORMAL. DROVE VEHICLE TO DEALERSHIP AND WAS TOLD POSSIBLE FAULTY ELECTRICAL STEERING SENSOR AND MAYNEED TOTAL STEERING SYSTEM REPLACED. WAITING FOR FINAL DIAGNOSES AT THIS TIME. *TR

LEAVING WORK ON MY WAY HOME IT WAS FINE. I PROCEEDED TO GET ONTO THE EXPRESS WAY, AS I WENT TO CHANGE LANES THE STEERING GOT REALLY HARD TO TURN AFTER 10 MILES DOWN THE ROAD THE POWER STEERING ASSIST LIGHT CAME ON. I PULLED TO THE SIDE OF THE ROAD TO CHECK ANY FUSES BUT WERE ALL GOOD. I THEN TRIED TO FIGURE OUT HOW TO RESET IT. I TRIED A FEW BUT THE ONE THAT WORK FOR ME WAS TURNING THE CAR OFF THEN TURN THE KEY TO THE ON POSITION PUT IT IN NEUTRAL WHILE IN NEUTRAL TURN THE KEY TO THE OFF POSITION THEN PUT THE CAR IN PARK THEN START IT UP AND IT WORKED. THEN IT STARTED DOING IT AGAIN. I THINK THIS IS A VERY DANGEROUS COMPONENT TO PUT ON A CAR, BECAUSE IT GOES OUT WHILE DRIVING. *JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 25 MPH, THE VEHICLE BECAME DIFFICULT TO STEER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 52,600.

I WAS DRIVING ABOUT 40 MPH WHEN THE SERVICE ADVANCE TRAC ALARM CAME ON. IT SAID SERVICE POWER STEERING. WHEN I CAME TO A STOP AND TURNED OFF THE VEHICLE, MY FUSION HAD NO POWER STEERING WHATSOEVER AND I COULD NOT EVEN TURN THE WHEEL. SO I HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. THEY FIRST REPLACED THE STEERING GEAR ASSEMBLY WHICH THREE DAYS LATER IT WENT OUT AGAIN! I TOOK IT BACK TO THE DEALER WHERE THEY SAID IT WAS A GLITCH IN THE SENSOR SO THEY MANUALLY RESET EVERYTHING. WELL THAT FIXED THE PROBLEM FOR MAYBE 2 DAYS, AND IT WENT OUT ON ME AGAIN. ALSO, THERE WAS A PIECE OF PLASTIC THAT THE DEALERSHIP FAILED TO PUT ON CORRECTLY, THUS RESULTING IN THE PIECE OF PLASTIC DRAGGING THE GROUND AND BROKE OFF WHILE I WAS DRIVING. NEARLY SCARED ME TO DEATH. THEY REPLACED THE ABS MODULE...

DRIVING APPROX 25 MPH AND POWER STEERING SHUT DOWN WITHOUT WARNING. I NARROWLY MISSED HITTING ANOTHER CAR. PULLED CAR OVER (WITH GREAT DIFFICULTY). AN ERROR MESSAGE APPEARED "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRAC." I TURNED CAR OFF FOR A MINUTE AND RESTARTED. MESSAGE WAS GONE AND CAR SEEMED TO DRIVE OK. I WAS ONE MINUTE AWAY FROM A MAJOR ARTERIAL STREET (50 MPH LIMIT) AND COULD HAVE BEEN KILLED IF THIS HAPPENED THERE!!*JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL FAILED AND TIGHTENED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE TRAC CONTROL AND POWER STEERING WARNING INDICATORS ILLUMINATED FOLLOWED BY A COMPLETE LOSS OF THE POWER STEERING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE ELECTRONIC STEERING GEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

ON THREE SEPARATE OCCASIONS WITHIN THE LAST TWO WEEKS, (TWO WHILE PULLING OUT OF MY DRIVEWAY, AND ONCE WHILE LEAVING WORK), MY STEERING HAS "LOCKED" ON ME. THE CODE THAT APPEARED ON THE DASH WAS POWER STEERING ASSIST FAULT. NOT BEING TOO SURE OF WHAT THIS WAS ABOUT WE TOOK IT TO THE DEALER WHO TOLD US IT WAS THE RACK AND PINION THAT HAD GONE OUT. THE DEALER THEN STATED IN ORDER TO FIX IT THE ROCKER ARMS AS WELL AS THE RACK AND PINION WOULD HAVE TO BE REPLACED TO THE TUNE OF 2700 IN REPAIRS, THAT WAS NOT INCLUDING LABOR AND TAX. WHILE OUR VEHICLE IS STILL UNDER WARRANTY, I FEEL THIS SHOULD BE PART OF THE POWER TRAIN, AS WITHOUT STEERING YOU CANNOT DRIVE. THIS IS ALSO A HUGE SAFETY ISSUE. I CANNOT IMAGINE HOW THIS WOULD HAVE GONE IF I HAD BEEN IN TRAFFIC, LET...

WHILE DRIVING DOWN THE FREEWAY AT 70MPH ON A STRAIGHT SECTION OF ROAD THE POWER STEERING ASSIST FAULT AND ADVANCE TRAC FAULT APPEARED ON THE DASH AND THE STEERING WHEEL BECAME VERY STIFF (DIFFICULT TO TURN). THIS HAS HAPPENED A TOTAL OF 4 TIMES, ONCE ABOUT A MONTH AGO, AND TWICE ON THE 16TH. 3 WERE ON THE FREEWAY AND THE FOURTH UPON STARTING THE CAR LATER ON THE 16TH. EVERY TIME IT WAS RESET BY TURNING THE CAR OFF AND LETTING IT SIT FOR A MINUTE AND RESTARTING. *TR

POWER STEERING STOPPED WORKING AND THE DASHBOARD DISPLAYED THAT THE POWER STEERING FAULT ASSEMBLY MALFUNCTIONED AND THE ADVANCE TRACK LIGHT CAME ON. VEHICLE WAS UNRESPONSIVE AND DIFFICULT TO MANEUVER.

VEHICLE'S POWER STEERING FAILED WHEN SHIFTING VEHICLE INTO REVERSE. "POWER ASSIST" AND "ADVANCETRAC" NOTIFICATIONS APPEARED ON DASH. FLUID NORMAL AND NO VISUAL DEFECTS. TURNED OFF AND RESTARTED VEHICLE, AND POWER STEERING RETURNED. INTERNET SEARCHES REVEALED THIS TO BE A COMMON PROBLEM WITH NO CERTAIN SOLUTION. *TR

THE MESSAGE CENTER DISPLAYED "POWER STEERING ASSIST FAIL" AND THE POWER STEERING TO MY CAR STOPPED FUNCTIONING. RESEARCH AS TO WHAT MAY HAVE CAUSED THIS RESULTED IN NUMEROUS INSTANCES OF THIS FAULT REPORTED BY OTHER FORD OWNERS WITH THE SAME MODEL YEAR AND THE SAME APPROXIMATE MILEAGE. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE ACKNOWLEDGED BY FORD AND A RECALL BE INITIATED. *TR

ACCELERATING MODESTLY FROM 4 WAY STOP, THE POWER STEERING JUST WENT OUT. THERE WAS A BEEPING NOISE AND THE DASH READ "POWER STEERING ASSIST FAULT, SERVICE ADVANCETRAC". COULD BE VERY DANGEROUS ON ANY SORT OF TURN. VERY DIFFICULT TO STEER VEHICLE AT THAT POINT. *TR

DASH BOARD REPORTS POWER STEERING ASSIST FAULT. DIFFICULTY STEERING. DRIVE TO PARKING PLACE. TURN CAR OFF. TWO HOURS LATER RETURN TO CAR. TURN ON CAR AND THE POWER STEERING IS OK. SECOND FAULT AT 46045 MILES. CAR WAS PARKED. TURN CAR ON. POWER STEERING ASSIST FAULT. TURN CAR OFF. TURN CAR ON. POWER STEERING OK. *TR

I WAS DRIVING ON THE EXPRESSWAY EARLY THIS MORNING TRAVELING AT ~70 MILES AN HOUR. WITHOUT WARNING THE POWER STEERING CEASED TO WORK AND I GOT A WARNING THAT THERE WAS A POWER ASSIST FAULT AND TO SERVICE ADVANCTRAC. IF I WOULD HAVE BEEN TAKING A CURVE AT THAT EXACT MOMENT THE RESULTS COULD HAVE BEEN CATASTROPHIC. AFTER MAKING IT OFF THE EXPRESSWAY I WAS ABLE TO TURN THE CAR OFF AND THEN BACK ON AND ALL WAS FINE AND THE POWER STEERING WAS ONCE AGAIN WORKING. MY CONCERN AT THIS POINT IS THAT I NEVER KNOW, MOVING FORWARD, IF AND WHEN THIS ISSUE MAY OCCUR AGAIN. BASED ON SOME ONLINE RESEARCH I SEE MANY OTHER FUSION OWNERS COMPLAINING OF THIS EXACT ISSUE. PLEASE DON'T WAIT FOR SOMEONE TO DIE BEFORE TAKING ACTION AND FORCING FORD TO ANALYZE ROOT CAUSE. *TR

TWICE IN THE LAST 3 WEEKS WHILE DRIVING AND MAKING A TURN MY POWER STEERING FAILED WITHOUT WARNING. I HAD TO PULL OVER AND RESTART THE CAR AND POWER STEERING RETURNED TO NORMAL. *TR

POWER STEERING FAILURE MAKES THE CAR STEERING CONTROL TO BE VERY HARD. I TRIED MANY WAYS (TURN OFF THE CAR, DISCONNECT BATTERY) BUT DID NOT WORK. *TR

I WAS DRIVING AND THE CAR WAS RUNNING FINE WITH NO WARNING OF ANY PROBLEMS. I WENT THROUGH A TOLL BOOTH, ACCELERATED AND ALL OF THE SUDDEN THE STEERING WHEEL LOCKED UP AND BECAME VERY DIFFICULT TO TURN THE WHEEL. THE POWER STEERING ASSIST FAILURE WARNING CAME ON IN THE MESSAGE CENTER. IF THIS WERE TO OCCUR ON A CORNER THERE WOULD BE NO WAY TO SAVE IT. IT IS VERY DANGEROUS AND HAVE NO OTHER WAY OF GETTING AROUND. NOW EVERY TIME I GET INTO MY CAR, I AM PUTTING MY LIFE ON THE LINE. NOT SAFE THERE NEEDS TO BE A RECALL ON THIS VEHICLE AS I SEE NOW MANY PROBLEMS JUST LIKE MINE HAVE OCCURRED TO THOUSANDS OF PEOPLE. I PURCHASED MY CAR ONLY 8 MONTHS AGO AND HAVE PUT AROUND 9,000 MILES ON IT. *TR

MY WIFE WAS PULLING INTO THE PARKING LOT WHERE SHE WORKS AND THE POWER STEERING QUIT. ON THE READOUT IT SAID POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC. ALSO THE ADVANCE TRAC LIGHT CAME ON. WITH DIFFICULTY SHE FINISHED PARKING THE CAR AND CALLED ME. SHE THEN SHUT THE CAR OFF AND WENT IN TO WORK. I DROVE TO WHERE SHE PARKED AND CHECKED UNDER THE HOOD FOR THE POWER STEERING. COULD NOT FIND IT SO LOOKED IN MANUAL AND FOUND THAT POWER STEERING ASSIST IS ELECTRONIC AND NOT HYDRAULIC. I STARTED CAR AND EVERYTHING WORKED NORMAL INCLUDING STEERING. LOOKED ONLINE AND FOUND MANY OTHER COMPLAINTS OF SAME PROBLEM ON 2011 FUSIONS. PLUGGED A DIAGNOSTIC TOOL IN UNDER THE DASH AND IT SHOWED NO FAULT CODES STORED. TOOK TO A FORD DEALER THE FOLLOWING WEEK AFTER DISCUSSING THE PROBLEM WITH THEM. THEY KEPT IT 4 DAYS AND COULD NOT...

MY WIFE, SON AND I WAS AT A STOP LIGHT GETTING READY TO TURN RIGHT AND ALL ASUDDEN THERE WAS NO STEERING AT ALL LOCKED COMPLETELY UP SO WE PULLED OVER AND TRIED TO RESTART CALL AND MESSAGE POPPED UP SERVICE BRAKE SYSTEM, CHECK POWER STEERING NOW, SERVICE ADVANCE TRACK. THE ELECTRIC POWER STEERING HAD WENT COMPLETELY OUT OF THE CAR TOTALLY NOT SAFE AT ALL. WHEN WILL THERE BE A RECALL ON SUCH A MAJOR ISSUE THIS NEEDS TO BE ADDRESSED I HAVE READ OTHER FUSIONS WITH THE SAME PROBLEM AS MINE. THIS VEHICLE WILL NOT BE DRIVEN ANYMORE NOT WORTH THE LIFE OF MY FAMILY OVER SOMETHING THAT SHOULD HAVE BEEN RECALLED YEARS AGO BY FORD STILL NOTHING LAST FORD I WILL OWN. *TR

I WAS GOING AROUND A CURVE AT 25 MPH WHEN SUDDENLY THE STEERING WHEEL JERKED IN MY HAND AND THEN BECAME ALMOST IMPOSSIBLE TO TURN. A WARNING DISPLAY CAME ON THAT READ "POWER STEERING ASSIST FAILURE, SERVICE ADVANCETRAC." I MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD AND THEN TURN IT OFF. I RESTARTED THE ENGINE AND THE WARNING MESSAGE WAS CLEARED AND THE STEERING WORKED FINE THE REST OF THE TRIP. I CALLED THE SERVICE DEPARTMENT AT THE FORD DEALERSHIP WHERE I PURCHASED THE CAR AND EXPLAINED WHAT HAPPENED. THE SERVICE MANAGE TOLD ME HE HAD NEVER HEARD OF ANY SIMILAR PROBLEMS AND NOTHING COULD BE DONE ABOUT IT IF THERE WAS NO WARNING CODE DISPLAYING THAT THEY COULD READ. UPON RESEARCHING SEVERAL SITES ON THE INTERNET, I FOUND HUNDREDS AND HUNDREDS OF COMPLAINTS FOR THE SAME PROBLEM BEING EXPERIENCED BY OTHER FORD FUSION OWNERS. WILL...

THE STEERING OF THE VEHICLE WENT OUT AND LOCKED WHILE DRIVING. THIS IS A FAIRLY NEW VEHICLE AND I SEE SOME TRENDING OF COMPLAINTS AND SIMILAR DESCRIPTIONS OF THE FAILURE. EXTREMELY DANGEROUS. VERY THANKFUL I WAS NOT ON THE HIGHWAY. WAS ADVISED BY FORD THAT RACK AND PINION NEEDED REPLACEMENT AND THEY COULD NOT DIAGNOSE CAUSE. $2000 REPAIR. NOT COVERED, OUTSIDE WARRANTY PERIOD OF 36K MILES. SEEMS TO BE MORE OF A RECALL ISSUE? *TR

I TURNED THE CAR ON WHILE PARKED IN MY DRIVEWAY AND THE SCREEN FLASHED "POWER STEERING ASSIST FAULT." I WASN'T ABLE TO TURN THE STEERING WHEEL AT ALL. THIS HAPPENED ONCE BEFORE RECENTLY AND THE PROBLEM CEASED WHEN I RESTARTED THE CAR. HOWEVER, AFTER THIS CURRENT INCIDENT THE STEERING WHEEL WILL NOT TURN, EVEN WITH FORCE. IF THIS HAD HAPPENED WHILE I WAS DRIVING, I WOULD HAVE NO CONTROL OF THE CAR AND WOULD HAVE MOST LIKELY RESULTED IN A TERRIBLE CAR ACCIDENT AND/OR WORSE. I DEMAND THIS PROBLEM BE FIXED IMMEDIATELY AS I KNOW THAT THERE ARE SEVERAL OTHER FUSION OWNERS WHO HAVE HAD SIMILAR ISSUES. *TR

I WANTED TO CONTACT YOU ABOUT A SERIOUS SAFETY ISSUE IN MY 2011 FORD FUSION. I TOOK IT IN FOR SERVICE IN JANUARY 2013 AND WAS TOLD THAT THE THROTTLE BODY NEEDED REPLACED AFTER MY CAR STALLED A FEW TIMES. I WAS TOLD THEN THE THROTTLE BODY WAS BACKORDERED. I TRIED AGAIN IN JUNE AND WAS TOLD THAT THIS IS A COMMON PROBLEM AND THEY ARE STILL BACKORDERED. AFTER THAT, I WAS TOLD THAT I COULD SIMPLY TAKE THE KEY OUT AND PUT IT BACK IN AFTER IT STALLED AND IT WOULD BE FINE. AND THEY WERE BACKORDERED FROM FORD. ON JULY 11TH, THE CAR STALLED AT THE CORNER OF I-70 AND I-270 IN COLUMBUS WHILE TRAVELING AT 65MPH. I PULLED OFF TO THE SIDE OF THE ROAD AND RESET THE CAR. WHILE TRYING TO GET OFF THE ROAD, I WENT OFF THE ROAD TO AVOID ANY OTHER CARS AS...

POWER STEERING STOPPED WORKING, AND BRAKES ACTING UP, VERY HARD TO DRIVE TO THE SIDE OF THE ROAD AND STOP. WARNING LIGHTS CAME ON FOR POWER STEERING DEFAULT AND SERVICE ADVANCETRAC. TOOK MY FUSION TO THE FORD DEALER IN GRAND HAVEN,MI. TO SEE WHAT THE PROBLEM WAS. WITHOUT LOOKING AT MY CAR THEY SAID THEY COULDN'T HELP ME, CAME BACK TO MY DAUGHTERS HOME. THIS HAS HAPPENED 3 TIMES IN THE LAST 2 WEEKS, WHEN I SHUT THE CAR OFF FOR AWHILE, IT SEEMS TO CORRECT ITSELF. BUT THERE IS NO WAY OF TELLING WHEN IT WILL HAPPEN AGAIN. I'M VISITING FROM PENNSYLVANIA IN MICHIGAN, AND I GUESS I'M SUPPOSE TO TAKE THE CHANCE OF DRIVING MY CAR THE 700 MILES TO PA WITHOUT IT HAPPENING AGAIN!! CONSIDERING ALL THE COMMENTS I HAVE SEEN ON THE INTERNET ABOUT THE SAME ISSUES WITH OTHER FUSIONS, IT WOULD SEEM TO ME THAT...

***NOTE: THIS STARTED IN MAY 2013 HAPPENED 3 TIMES. DEALERSHIP REPLACE AN INTAKE SENSOR AND THEN IT HAPPENED AGAIN AS LISTED BELOW. THIS IS PUTTING ME AND MY DAUGHTERS IN DANGER EVERYTIME THIS HAPPENS WITHOUT PRIOR WARNING. ---------------------------------------- JULY 19, 2013 @ 3:29 AM: WITHOUT WARNING THIS TIME THE "CHECK ENGINE" INDICATOR CAME ON , THE CAR MADE A WEIRD NOISE LIKE A DYING RUMBLE/PURRING NOISE AS IT BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL -------------------------------------- JULY 19, 2013 @3:28 AM: WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT THE CARE IN ?P? PARK -STARTED THE ENGINE AND IT ACTED NORMAL ------------------------------------------- JULY 19, 2013 @ 1:20 AM : WITHOUT WARNING THE ?THROTTLE CONTROL/TRANSMISSION? INDICATOR LIT UP, THE CAR BECAME SILENT AND ALL POWER LEFT. -SHE PUT...

WHILE DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 60 MPH, POWER STEERING STOPPED WORKING. VEHICLE DISPLAY FLASHED POWER STEERING FAILURE ALTERNATING WITH SERVICE ADVANCE TRACK. THE PROBLEM HAS RECURRED MULTIPLE TIMES UNDER SIMILAR CONDITIONS, AND RECENTLY HAPPENED ON A TURN. TOOK VEHICLE TO DEALER ON 7/3/13. THEY COULD NOT NOTE ANYTHING WRONG, BUT RESET SENSOR ANYWAY. THE PROBLEM HAS OCCURRED TWICE SINCE THE SENSOR WAS RESET. I FEEL THAT THIS COULD BE A DANGEROUS PROBLEM, DEPENDING ON WHEN THE MALFUNCTION OCCURS. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SHUT DOWN AND RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,200.

I BROUGHT MY FUSION IN FOR SERVICE ON 2/28/12 (17899 MILES) FOR THE FIRST TIME W/ HEAVY VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKES. I WAS TOLD THEY MY ROTORS NEEDED TO BE MACHINED, & THAT WAS COVERED UNDER WARRANTY. IT WAS NOT EVEN A MONTH LATER WHEN I COULD FEEL SLIGHT VIBRATION IN MY STEERING WHEEL AGAIN, & WOULD PROGRESS UNTIL I FINALLY HAD TO BRING IN AGAIN TO BE SERVICED WITH SEVERAL OTHER PROBLEMS W/ MY CAR. ON 11/9/12 (32,651 MILES) (1.) HEAVY VIBRATION, THEY REPLACED ROTORS. (2) MY ADVANCE TRAC AND CHECK BRAKING SYSTEM MESSAGE KEPT COMING UP, THEY TOLD ME IT WAS DUE TO LOW BATTERY VOLTAGE. (3)VEHICLE STALLS WHEN STARTING, THEY REPLACED BATTERY. (4) SKIPPING GEARS & STALLING, REPROGRAMMED PCM. ON 6/15/13 MY CAR LOSES ALL POWER AND DIES IN THE MIDDLE OF HIGHWAY @ NIGHT AS I WAS BACKING OUT OF A PRIVATE DRIVE...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STARTED HER VEHICLE AND THE "POWER STEERING ASSIST FAULT" WARNING ALERT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

CAR IS HAVING A HARD TIME CRANKING AND IDLING HIGH, POWER STEERING HARD TO MOVE BECAUSE OF A POWER STEERING ASSIST FAULT AND THE CAR IS HARD TO STEER IT HAS DONE IT 3 TIMES. ONCE WHILE DRIVING AND 2 OTHER TIMES WHILE PARKED BUT CAR WAS HARD TO CRANK. *TR

WHILE DRIVING OUT OF A PARKING LOT AND TURNING ONTO A MAIN ROAD, THE POWER STEERING BECAME EXTREMELY HEAVY AND DIFFICULT. I HEARD BEEPING INSIDE THE CAR AND THE MESSAGE- POWER STEERING ASSIST FAILURE LIGHT CAME ON. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND BACK ON AGAIN AND THE STEERING RETURNED TO NORMAL. THIS WAS SCARY AS IT HAPPENED WITH OUT WARNING SO I IMMEDIATELY CALLED THE CLOSEST FORD DEALER AFTERWARDS (MONDAY) AND EXPLAINED WHAT HAD JUST HAPPENED AND THAT I WAS WORRIED IT WOULD REOCCUR AND IS DANGEROUS BUT THEY COULDN'T TAKE IT UNTIL FRIDAY. ALSO, CONCERNED ABOUT READING VERY SIMILAR COMPLAINTS WITH NO RECALL FROM FORD TO LOOK INTO AND FIX BEFORE THIS MALFUNCTION CAUSES A DANGEROUS ACCIDENT. LUCKILY, I HAD JUST MADE A TURN AT THE TIME AND WASN'T MOVING FAST AT ALL BUT OTHERS...

I TURNED ON MY CAR. THE POWERING STEERING ASSIST FAULT LIGHT CAME ON AND IT WAS HARD TO TURN. I TURNED MY CAR OFF AND ON AGAIN. THE LIGHT WAS STILL THERE. *TR

THE POWER STEERING WENT OF WHILE I WAS DRIVING AT APPROXIMATELY 45MPH. THE INDICATOR SHOWED CHECK POWER TRAC POWER STEERING. TOOK IT TO THE DEALER WHERE I BOUGHT THE CAR AND THEY PUT IT ON A COMPUTER TO SEE WHAT WAS WRONG. THE COMPUTER SHOWED THE POWER GEAR NEEDS TO BE REPLACED AT $1600. BUT THE SERVICE TECH SAID THAT MAY NOT BE ALL THAT'S WRONG, BUT FIRST NEED TO REPLACE THE POWER GEAR. THIS SHOULD BE COVERED IN THE WARRANTY AND THIS SHOULD BE A RECALL DUE TO HAVING OCCURRED NUMEROUS TIMES BEFORE. NEITHER OF WHICH IS OCCURRING. THIS COULD BE VERY DANGEROUS AND CAUSE SERIOUS INJURY IF THE CAR, FOR INCIDENCE, IS IN THE PASSING LANE. AFTER THE CAR LOST ITS POWER STEERING, I WAS ABLE TO STOP AND RESTART, WHICH CORRECTED THE STEERING. *TR

MY POWER STEERING HAS GONE OUT ON 3 SEPARATE OCCASIONS NOW. THE FIRST INCIDENT WAS JUNE 26. I HAD PARKED THE CAR (PULLED OVER BECAUSE OF A BAD RAIN STORM). WHEN I RESTARTED THE CAR AND STARTED TO PULL OUT OF THE PARKING PLACE, THE POWER STEERING ASSIST DEFAULT LIGHT CAME ON AND IT BECAME EXTREMELY DIFFICULT TO STEER THE CAR. I PULLED OVER AGAIN, TURNED OFF THE ENGINE FOR SEVERAL MINUTES AND WHEN I RESTARTED IT, THE DEFAULT LIGHT WAS OFF AND IT WAS FINE. THE SECOND INCIDENT OCCURRED ON JUNE 28. AGAIN, IT HAPPENED WHEN I STARTED THE CAR. I WAS PARALLEL PARKED AND WHEN I STARTED THE CAR, THE POWER STEERING ASSIST DEFAULT LIGHT CAME ON AND THE STEERING WAS AGAIN VERY DIFFICULT TO MANEUVER. I TURNED THE ENGINE OFF FOR SEVERAL MINUTES, RESTARTED AND IT WAS FINE. THE THIRD INCIDENT OCCURRED TODAY, 7/4/2013, AND THIS TIME...

THE CAR SUDDENLY DEVELOPED SOME SLOP OR PLAY IN THE STEERING OF THE CAR WITH A CLUNKING NOISE UPON STEERING. A GARAGE CHECKED IT OUT AND DETERMINED THAT THE "RACK AND PINION" ASSEMBLY HOUSING, WHICH IS MADE A ALUMINUM, HAD A VERTICAL CRACK IN THE MIDDLE OF IT. THIS IS VERY DANGEROUS SITUATION THAT COULD CAUSE STEERING FAILURE RESULTING IN A TOTAL LOSS OF VEHICLE CONTROL. CAR IS DRIVABLE AT THIS POINT. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,250 AND THE CURRENT MILEAGE WAS 60,344. *TR