NHTSA Complaint #10554439 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10554439
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	November 30, 2013
Date Filed	December 2, 2013
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I WAS GOING ABOUT 55 MPH AND LOST ALL STEERING ABILITY, THE SERVICE POWERSTEERING NOW LIGHT CAME ON AND I LOST ALL ABILITY TO STEER. I ALMOST CRASHED. ALSO ALONG WITH THAT MESSAGE ANOTHER MESSAGE SAYING TO SERVICE ADVANCE TRAC NOW. THE POWER STEERING IS A TOTAL LOST. I TRIED TURNING THE CAR OFF AND THERE IS NOTHING. ALSO ABOUT 3000 MILES AGO THE SAME MESSAGE WITH THE SERVICE ADVANCE TRAC WITH A MESSAGE SAYING POWERSTEERING FAULT. THEN I TURNED THE CAR OFF AND IT WAS FINE UP UNTIL THE LAST INCIDENT. *TR

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