NHTSA Complaint #10538446 — 2011 FORD FUSION

I WAS DRIVING ABOUT 40 MPH WHEN THE SERVICE ADVANCE TRAC ALARM CAME ON. IT SAID SERVICE POWER STEERING. WHEN I CAME TO A STOP AND TURNED OFF THE VEHICLE, MY FUSION HAD NO POWER STEERING WHATSOEVER AND I COULD NOT EVEN TURN THE WHEEL. SO I HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. THEY FIRST REPLACED THE STEERING GEAR ASSEMBLY WHICH THREE DAYS LATER IT WENT OUT AGAIN! I TOOK IT BACK TO THE DEALER WHERE THEY SAID IT WAS A GLITCH IN THE SENSOR SO THEY MANUALLY RESET EVERYTHING. WELL THAT FIXED THE PROBLEM FOR MAYBE 2 DAYS, AND IT WENT OUT ON ME AGAIN. ALSO, THERE WAS A PIECE OF PLASTIC THAT THE DEALERSHIP FAILED TO PUT ON CORRECTLY, THUS RESULTING IN THE PIECE OF PLASTIC DRAGGING THE GROUND AND BROKE OFF WHILE I WAS DRIVING. NEARLY SCARED ME TO DEATH. THEY REPLACED THE ABS MODULE AND THAT ALSO DID NOT FIX THE PROBLEM. SO I AM NOW AT A STANDSTILL AND I REFUSE TO BE HUMILIATED WITH THIS SITUATION. FORD HAS TO FIX MY CAR OR GIVE ME A NEW ONE BECAUSE THIS IS COMPLETELY RIDICULOUS. IF THIS ISN'T A RECALL ON THIS MODEL THEN IT SHOULD BE BECAUSE THERE IS NO WAY THIS CAR SHOULD HAVE THIS PROBLEM IN THE THREE YEARS I HAVE HAD IT. I AM VERY FRUSTRATED WITH THIS DEALERSHIP AND ALSO WITH FORD. HELP! *JB