NHTSA Complaint #10549612 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10549612
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	October 1, 2013
Date Filed	October 26, 2013
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHEN STARTING MY CAR THE POWER STEERING ASSIST WARNING WAS DISPLAYED. WHEN I SHUT THE CAR BACK OFF AND RESTARTED IT THE PROBLEM WENT AWAY. THIS HAPPENED ABOUT 3 TIMES IN ABOUT 3000 MILES. ABOUT THE FOURTH TIME THIS HAPPENED, SHUTTING IT OFF DID NOT CORRECT THE PROBLEM. SERVICE ADVANCETRAC WAS NOW ALSO DISPLAYED. THE CAR HAS NO POWER STEERING OR ADVANCETRAC AT THIS TIME. THE CODES THAT WERE STORED IN THE COMPUTER WERE FOR THE PINION SENSOR FAILURE. THIS SENSOR IS USED BY BOTH SYSTEMS AND IS NOT REPLACEABLE BY ITSELF. THE ENTIRE RACK AND PINION NEEDS TO BE CHANGED. THE QUOTE FROM MY DEALER WAS ABOUT $1400. *TR

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