2011 FORD FUSION Steering Problems

DRIVING ALONG. COMPLETE LOSS OF POWER STEERING. THE DASHBOARD TELLS ME "SERVICE ADVANCE TRACK." I TURNED THE CAR ON AND OFF AND THE NORMAL STEERING RESUMES. THIS HAS BEEN GOING ON FOR A FEW WEEKS. NOW, POWER STEERING IS COMPLETELY SHOT. *TR

I WAS ENTERING A HIGHWAY DURING RUSH HOUR AND GOING ABOUT 10 MPH AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. SINCE I WAS STUCK IN TRAFFIC I WAS FORCED TO ENTER THE HIGHWAY FOR ABOUT 1/2 MILE WITH NO CONTROL OVER MY STEERING. I EXITED THE HIGHWAY, TURNED OFF THE CAR FOR ABOUT 10 MIN AND RESTARTED. THE LIGHT WENT OFF AND POWER STEERING RETURNED. FROM READING OTHER POSTS, THIS SOUND LIKE I'M NOT THE ONLY ONE THIS HAS HAPPENED TO. NO POWER STEERING ON A BUSY TEXAS HIGHWAY DURING RUSH HOUR IS PRETTY SCARY. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE POWER STEERING WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE ELECTRONIC POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 09/02/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE STEERING RACK WAS REPLACED. UPDATED 09/11/2014 *JS

I BOUGHT A USED 2011 FORD FUSION SEL AND 58 DAYS LATER THE POWER STEERING WENT OUT AS I WAS BACKING OUT OF THE DRIVEWAY. IT CURRENTLY HAS 24,000 MILES ON IT AND IS IN EXCELLENT CONDITION. I WAS LUCKY THAT I WAS CLOSE TO HOME AND MY WIFE WASN'T DRIVING IT BECAUSE I HAD TO MUSCLE IT BACK ONTO THE DRIVEWAY, AS THE STEERING WAS VERY STIFF. I TOOK IT TO THE DEALER AND THEY WANT TO REPLACE A PART ( I'LL FIND OUT TOMORROW WHAT PART IT IS) BUT THEY DID SAY IT COULD COST ABOUT $1600. THIS SEEMS TO BE A COMMON PROBLEM WITH THE FUSIONS AND A POTENTIALLY DANGEROUS ONE. IF THE POWER STEERING GOES OUT AT HIGH SPEEDS DRIVEN BY A SMALL PERSON IT IS A DISASTER IN THE MAKING. PLEASE HELP RESOLVE THIS PROBLEM! *TR

STEERING FEELS VERY LOOSE. WHEN I HIT THE BRAKES MY CAR STEERING FEELS VERY LOOSE. *TR

WHILE DRIVING ALONG THE HIGHWAY MY GAUGES ON THE INSTRUMENT PANEL WENT OUT MOMENTARILY, AND THEN CAME BACK ON WITH THE MESSAGE "SERVICE ADVANCETRAC." I DIDN'T THINK MUCH ABOUT IT BECAUSE IT WENT AWAY WHEN I TURNED MY CAR OFF AND BACK ON. A COUPLE WEEKS LATER (STARTING JUNE 16TH) THE INSTRUMENT PANEL KEPT GOING OUT EVERY TIME I DROVE THE VEHICLE, AND MULTIPLE MESSAGES CAME UP IN THE MESSAGE CENTER ABOUT GETTING MY BRAKE SYSTEM CHECKED AND ALL FOUR TIRE PRESSURES WERE LOW. ALONG WITH THESE OTHER MESSAGE CENTER MALFUNCTIONS, THE ANTI-THEFT SECURITY SYSTEM WAS MALFUNCTIONING AND NOT RECOGNIZING EITHER KEY I HAVE FOR THE CAR. A COUPLE OF TIMES IT TOOK 20 MINUTES OF TRYING AND HOPING TO GET THE VEHICLE TO RECOGNIZE THE KEY. I TOOK IT IN TO THE DEALERSHIP, AND NOW I HAVE TO PAY $2000 TO GET MY POWER STEERING MODULE REPLACED. I AM...

WHEN I FIRST STARTED MY CAR, I NOTICE THE CHIMES GOING OFF LETTING ME KNOW IT WAS AN ERROR OR WARNING. I NOTICED IN THE DASH IT READ POWER STEERING ASSIST FAULT. I NOTICED THE STEERING WHEEL WAS VERY HARD TO TURN. I IMMEDIATELY TURNED OFF THE CAR AND RESTARTED AND THE MESSAGE WENT AWAY. THE VERY NEXT MORNING THE EXACT SAME THING HAPPENED. SO FOUR DAYS LATER IT HAPPENED ONLY TO FIND OUT ME RESTARTING WOULD NOT MAKE THE MESSAGE GO AWAY. SO NOW I AM WITHOUT POWER STEERING AND I HAVE READ SO MANY COMPLAINTS OF THE SAME AND NOTHING IS BEING DONE TO CORRECT THE ISSUE. NOTHING WILL HAPPEN UNLESS SOMEONE GETS HURT OR GOD FORBID KILLED. ITS TOO LATE THEN. FORD DOES NOT WANT TO BE RESPONSIBLE. *TR

I WAS DRIVING ON THE FREEWAY WITH MY 5 YR OLD SON IN THE CAR AND SUDDENLY OUT OF NOWHERE MY POWER STEERING JUST STOPPED WORKING AND SAID SERVICE POWER STEERING NOW, I'VE NEVER IN MY LIFE HAD A POWER STEERING ISSUE THIS SOON ON ANY CAR AND I KNOW FOR HAS RECALLS ON OTHER MODELS FOR POWER STEERING SO I'M WONDERING IF IT'S RELATED. *TR

BOUGHT CAR, USED 2 WEEKS AGO. DRIVING STRAIGHT AT APPROXIMATELY 30 MPH AND THE POWER STEERING ASSIST WARNING LIGHT CAME ON. THE CAR WAS VERY DIFFICULT TO STEER. HAD TO SLOW WAY DOWN AND TURN CAR WITH BOTH HANDS TUGGING ON THE STEERING WHEEL AND BRING IT INTO A PARKING LOT. TURNED MOTOR OFF AND WAITED A MINUTE OR SO AS INSTRUCTED IN THE MANUAL. STARTED CAR AGAIN AND THE POWER STEERING WORKED. THE SAME THING HAPPENED THE NEXT DAY WHILE TRAVELING AT APPROXIMATELY 50MPH. REPEATED MANEUVER AND PULLED ONTO SHOULDER OF THE ROAD. WILL RETURN TO DEALER AS IT IS UNDER WARRANTY. HAD A 2009 FUSION AND LOVED IT. *TR

WHILE DRIVING HOME FROM WORK ON A 35 MPH ROADWAY MY POWER STEERING QUIT. THE POWER STEERING WAS NO LONGER AVAILABLE. I HAD TO UTILIZE TWO HANDS AND AGGRESSIVELY TURN THE STEERING WHEEL INORDER TO TURN. I HAD AN EXTREMELY DIFFICULT TIME TURNING THE STEERING WHEEL AND MAKING A TURN. LEFT CAR ON SIDE OF ROADWAY UNTIL A TOW TRUCK TOOK IT AWAY. *TR

THE CAR WAS DIAGNOSED AS NEEDING A NEW RACK AND PINION. CAR MAKES LOUD NOISES WHEN TURNING, STOPPING, AND HITTING SMALL BUMPS. POSSIBILITY OF POWER STEERING FAILURE WHICH CAN LEAD TO CRASH. *TR

WHILE DRIVING THE CAR LOST ITS POWER STEERING. THE POWER STEERING ASSIST FAULT WARNING APPEARED ON THE DASHBOARD. THE CAR WAS SHUTOFF AND RESTARTED AND THE POWER STEERING HAD BECOME FUNCTIONING AGAIN. LATER, WHILE DRIVING THE CAR AGAIN IT LOST POWER STEERING AND THE POWER STEERING ASSIST FAULT CAME ON AS WELL AS THE SERVICE ADVANCETRAC WARNING. THE CAR IS DANGEROUS TO OPERATE - THIS SHOULD SIMPLY NOT HAPPEN WHILE DRIVING. PLEASE HAVE FORD RECOGNIZE THIS PROBLEM AND TAKE RESPONSIBILITY. THERE HAVE BEEN FREQUENT COMPLAINTS ABOUT THESE EXACT EVENTS HAPPENING TO THE FUSION MODEL. HAVE BEEN INFORMED THAT THE REPAIR BILL MAY BE OVER $2K. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT TO MERGED TO THE SIDE OF THE ROAD AND TURN OFF AND RESTART IT. THE FAILURE RECURRED AND WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN AND A TORQUE SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE STARTING THE IGNITION THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT THE VEHICLE WOULD FUNCTION NORMALLY BUT THE FAILURE RECURRED FOUR TIMES. THE MOST RECENT FAILURE OCCURRED WHEN THE POWER STEERING FAILED TO AGAIN UPON STARTING THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

SUDDEN LOSS OF POWER STEERING WHILE STOPPED IN TRAFFIC..RESOLVED ON RESTART...3RD SUCH INCIDENT OVER THE LAST SEVERAL MONTHS...OTHER INCIDENTS OF POWER STEERING LOSS HAVE OCCURRED WHILE AT FREEWAY SPEEDS AND ALSO WHILE WAITING AT STOP LIGHTS...RESOLVES ON RESTART...RESTARTS AT LESS THAN 30 SECONDS AFTER THE FAILURES WILL NOT SET TROUBLE CODES, SO THAT DIAGNOSIS IS NOT POSSIBLE... *JS

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING INTERMITTENTLY FAILED WITHOUT WARNING. THE FAILURE WAS RECURRING AND THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 125,000.

OUR POWER STEERING WHEN OUT AS WE WERE DRIVING OUR DAUGHTER TO SCHOOL. VERY UNSAFE AND WE HAD WARRANTY THAT MAGICALLY DIDN'T COVER OUR POWER STEERING. WE WERE TOLD AT THE DEALER THAT OUR TIRES MADE THE RACK FALL OUT OF PLACE, BUT WHEN WE VISITED A FEW OTHER MECHANICS, THEY SAID THAT WAS UNHEARD OF AND THAT IT WAS A GIANT GLITCH. PLEASE DON'T DO A RECALL ON JUST THE FLOORMATS...OBVIOUSLY THERE IS A HUGE FLAW IN THE STEERING AS WELL AND WE DON'T HAVE $2000 TO JUST SHELL OUT TO GET IT FIXED. *TR

DRIVING VEHICLE THROUGH A PARKING GARAGE AND THE POWER STEERING WENT OUT. NO POWER STEERING ASSIST AVAILABLE. A PROMPT CAME UP ON DASHBOARD STARTING "POWER STEERING ASSIST FAILURE." *TR

WAS DRIVING IN AN AREA OF STOP LIGHTS AND LOW SPEED, SERVICE POWER STEERING CAME ON AS WELL AS SERVICE ADVANCETRAC. DID NOT KNOW AT THE TIME WHAT IT MEANT, PARKED CAR AND CAME BACK, HAD NO STEERING. HAD THE VEHICLE TOWED TO CLOSEST FORD DEALERSHIP AND WAS ESTIMATED AT $2000 REPAIR, HAD IT TOWED TO MY PERSONAL MECHANIC WHO HAS SERVICED MY CAR SINCE I PURCHASED IT. HE FIXED THE PART FOR SIGNIFICANTLY LESS AND WITH A WARRANTY. I RECEIVED MY CAR MAY 22ND. LAST NIGHT, JUNE 2ND WAS DRIVING IN LOW SPEED AREA WHEN SAME WARNINGS CAME ON, DECIDED TO DRIVE IT 2 HOURS HOME SO MY MECHANIC CAN INVESTIGATE FURTHER WITH THE DEALERSHIP I BOUGHT THE VEHICLE FROM TO SEE WHAT THE PROBLEM IS. I HAD NOT EVEN HAD MY CAR FOR TWO FULL WEEKS. VERY FRUSTRATED WITH THE FORD DEALERSHIP SAYING THAT IT WAS MY FAULT...

MY POWER STEERING WENT OUT AROUND MARCH 27, 2014. I GOT IT FIXED ON APRIL 31, 2014 AND MAY 1, 2014. THEN ABOUT THIRTY DAYS LATER IT WENT OUT AGAIN SO NOW I HAVE TO PAY ONCE AGAIN TO GET IT FIXED. THERE ARE MULTIPLE COMPLAINTS ONLINE ABOUT THE FORD FUSIONS YEARS 2006 TO 2013 WITH THE SAME PROBLEM. THIS IS A VERY UNSAFE CAR TO DRIVE IN THIS CONDITION. *TR

POWER STEERING ASSIST FAULTS OUT. HAVE TO TURN THE CAR OFF AND TURN BACK ON. VERY DANGEROUS. HAS HAPPENED 3 TIMES NOW. *TR

WITHIN MONTHS OF HAVING MY BRAND NEW FUSION, I EXPERIENCED POWER STEERING FAILURE WHERE THE WHEEL LOCKED UP AND THE CAR HAD TO BE TURNED OFF TO RESET THE STEERING. THIS OCCURRED IN PARKING LOTS, AT SPEEDS OF 30MPH AND EVEN ON THE INTERSTATE GOING 65MPH. I RECENTLY HAD A SCARY INCIDENT OF LOSING STEERING CONTROL ON THE INTERSTATE, SO I TOOK IT IN TO THE FORD DEALERSHIP AND WAS TOLD IT WAS $1700 TO FIX, EVEN THOUGH IT WAS BECAUSE IT WAS ORIGINALLY MISSING A PART? NOT SURE HOW THAT'S MY FAULT, ESPECIALLY SEEING HOW MANY OTHER COMPLAINTS THERE ARE WITH THE SAME PROBLEM. I PAID FOR THE REPLACEMENT AND HAVE HAD NO PROBLEMS SINCE, BUT I SAW TODAY FORD RECALLED SOME CARS FOR THIS SAME PROBLEM BUT NOT THE 2011 FORD FUSION! THIS IS OBVIOUSLY A PROBLEM THEY NEED TO ADDRESS. I ASKED THE MAN WHO FIXED MY...

WHILE DRIVING AT ABOUT 57 MPH WITH CRUISE CONTROL ON, THE DASH SHOWED THE FOLLOWING TEXT (APPROX.) "POWER STEERING ASSIST FAILURE" / "SERVICE ADVANCETRAC" AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. I PULLED OFF THE ROAD APPROXIMATELY 1000FT AHEAD AND SHUT OFF THE CAR. UPON RESTARTING THE CAR, THE STEERING SEEMED TO BE WORKING FINE BUT MY TRUST IN THE VEHICLE'S SAFETY JUST DROPPED HUGE. *TR

I STARTED THE CAR UP AND A WARNING READ POWER STEERING ASSIST FAULT. RESTARTED THE CAR AND NO PROGRESSIVE . A LITTLE OVER TWO WEEKS LATER, I STARTED THE CAR AND IT THEN READ SERVICE ADVANCETRAC IN ADDITION TO PREVIOUS WARNING. *TR

PULLED OUT OF A PARKING LOT ONTO A MAIN STREET WHEN VEHICLE LOST ALL POWER. IT WAS DARK AND THE CAR IS BLACK AND I FEARED SOMEONE WOULD HIT ME SINCE THE HAZARD FLASHERS WERE NOW INOPERATIVE. VEHICLE HAD TO BE PUSHED ONTO A SIDE ROAD. A SIMILAR INCIDENT OCCURRED IN JULY 2013 BUT THE VEHICLE WAS IN THE GARAGE AT THE TIME SO IT WASN'T A SAFETY ISSUE. AT THAT TIME THE DEALER INSTALLED A NEW BATTERY SINCE THE ORIGINAL HAD SO MUCH CORROSION THAT IT ATE AWAY AT THE POSITIVE BATTERY POST. I NO LONGER FEEL SAFE DRIVING THIS CAR AND WILL BE CONTACTING THE DEALER TOMORROW. *TR

I WAS DRIVING AT 35 MPH, AND SLOWING DOWN TO ABOUT 25 MPH TO MAKE A RIGHT HAND TURN TO ENTER A MERGE LANE, AND MY FUSION'S MESSAGE CENTER FLASHED "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" MESSAGES, FOLLOWED BY THE AUDIBLE CHIMES. I NOTICED A FAILURE OF THE POWER STEERING SYSTEM, AND IT REQUIRED GREAT STRENGTH AND EFFORT TO GET THE VEHICLE TO TURN RIGHT TO ENTER THE MERGE LANE, ALMOST TOOK ME INTO THE STANDARD LANE. STEERING WAS EXTREMELY DIFFICULT FROM THAT POINT ON, ESPECIALLY AT LOW SPEEDS. FORD DEALER DIAGNOSED THE ISSUE, SAID THE PSCM HAD FAILED. THEY HAD TO REPLACE THE STEERING RACK BECAUSE ALL THE ELECTRONICS ARE INTEGRATED INTO IT. *TR

POWER STEERING FAILURE. DRIVING AT 35MPH WHEN SERVICE POWER STEERING NOW WARNING CAME ON. TURNED THE CAR OFF, WHEN TURNED BACK ON, CAR HAD NO POWER STEERING. TOOK CAR TO DEALER AND WAS TOLD THAT IT NEEDED A NEW POWER STEERING RACK AND REPAIRS TO COST 1500+ DOLLARS. *TR

DRIVING IN RAIN APPROXIMATELY 40 MPH ON TWO LANE BLACKTOP HIGHWAY CHIMING STARTED THEN ERROR CODES, "SERVICE ADVANCETRAC" & "SERVICE POWER STEERING NOW" WARNINGS DISPLAYED ON DASH. STEERING BECAME EXTREMELY HARD TO MANEUVER CONTINUED TO DRIVE THE VEHICLE APPROXIMATELY 10 MORE MINUTES. I THEN TURNED THE VEHICLE OFF AND LET THE VEHICLE SIT FOR AN HOUR. I NEVER PULLED KEY FROM IGNITION. I RESTARTED THE VEHICLE, STEERING BECAME EVEN MORE DIFFICULT TO MANEUVER. I DROVE MY CAR APPROXIMATELY 2 MORE MILES AND THEN SHUT THE VEHICLE OFF AGAIN. I WAITED APPROXIMATELY 2 MORE HOURS THIS TIME BEFORE RESTARTING MY VEHICLE. THE STEERING WHEEL BECAME ALMOST IMPOSSIBLE TO TURN. I EXPERIENCED AN EXTREMELY UNSAFE VEHICLE WHILE DRIVING APPROXIMATELY 25 TO 35 MPH FOR 12 MILES TO REACH MY DESTINATION. THIS VEHICLE WAS THEN PARKED AND WILL BE TOWED TO A REPAIR FACILITY TO TROUBLE SHOOT THIS SAFETY ISSUE. I HAVE TWO...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING AND STABILITRAC WARNING LIGHTS ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THE POWER STEERING PUMP AND RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 74,000. UPDATED 6/10/14*CN

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 94,189.

I WAS ON MY WAY TO WORK MY SON WAS DRIVING ME WHEN THE POWER STEERING SERVICE LIGHT CAME ON WITHIN 10 MINUTES AFTER IT CAME ON MY STEERING WHEEL LOCKED HAD NO POWER STEERING AT ALL IF I HAD BEEN DRIVING OR MY DAUGHTER WE WOULD OF NOT BEEN ABLE TO HANDLE THE CAR. I BOUGHT MY FUSION JUST 2 YEARS AGO AND I HAVE NO ISSUES WITH IT UNTIL NOW AND I GET THE FIRST WARNING LIGHT AND THEN NO POWER STEERING. I HAVE SEEN OTHER CONSUMER COMPLAINTS WITH THE SAME ISSUE AS ME AND I AM NOT UNDERSTANDING WHY FORD HAS NOT DONE ANYTHING ABOUT THIS PROBLEM ITS TO NEW OF A CAR FOR SOMETHING THIS MAJOR TO GO WRONG WITH IT. IT IS A SAFETY ISSUE AND THEN THE FORD DEALERSHIP WANTS TO TELL ME THAT ITS GOING TO COST ME $1,624.00 TO FIX WHEN IN...

POWER STEERING WENT OUT ON THE VEHICLE ON SEVERAL OCCASIONS, BOTH WHILE DRIVING AND SITTING AT A STOP. THE STEERING WHEEL WOULD NOT BE ABLE TO TURN, THUS THE VEHICLE WOULD NOT TURN. "POWER STEERING ASSIST FAILURE" WARNING CAME ON DURING ALL OCCASIONS. POWER STEERING WOULD COME BACK ON AFTER TURNING THE CAR OFF, BUT EVENTUALLY TOTALLY WENT OUT. THE VEHICLE HAD TO BE TOWED TO A LOCAL FORD DEALERSHIP SO THE ELECTRONIC POWER STEERING RACK COULD BE REPLACED. LUCKILY MY WIFE WAS NOT IN HEAVY TRAFFIC DURING OCCASIONS WHEN POWER STEERING WENT OUT, OTHERWISE THE SITUATIONS COULD HAVE BEEN VERY BAD. OUR TODDLER WAS IN THE CAR DURING ALL OCCASIONS AS WELL. I HAVE SEEN COUNTLESS OTHER STORIES ON ONLINE FORUMS ABOUT THE POWER STEERING FAILING IN 2011 FORD FUSIONS. THERE HAS JUST BEEN A MASSIVE RECALL FOR GM VEHICLES INVOLVING THE ELECTRONIC POWER STEERING, PERHAPS THEY ARE RELATED....

WE WERE DRIVING AN THE STEERING WHEEL LOCKED ND WR LOST CONTROL OF CA AND HIT A POLE. MY HUSBAND NOT AN INJURY ON HIS LEG AND INNER THIGH AND SOME OF US OPENWOUND FROM GLASSWA. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

I HAVE OWNED THIS CAR FOR BARELY 2 YEARS AND ALL OF A SUDDEN I HAVE NO STEERING AT ALL. IF IT IS AN EXTREMELY COLD DAY IT MAY WORK OK BUT OTHER THAN THAT IT DOESN'T WORK AT ALL AND IS UNSAFE TO DRIVE. I DID RESEARCH AND WAS TOLD IT IS ELECTRIC STEERING AND WILL COST ROUGHLY $2000.00 TO FIX. THIS CAR IS TOO NEW TO HAVE THAT KIND OF PROBLEM. DURING MY SEARCH I HAVE FOUND MANY PEOPLE ARE EXPERIENCING THE EXACT SAME THING AND THERE WAS AN ACTUAL RECALL FOR THE 2013 FUSIONS WITH THIS PROBLEM. NOT SURE WHY THE 2011 HASN'T ALSO BEEN RECALLED. I AM STILL RESEARCHING THAT BECAUSE I DEFINITELY CAN'T AFFORD $2,000 OUT OF POCKET EXPENSE ON MY VEHICLE RIGHT NOW. *TR

WHILE DRIVING THE WARNING MESSAGE "SERVICE POWER STEERING NOW" APPEARED AT WHICH TIME THE ELECTRIC POWER STEERING WENT OUT MAKING THE CAR ALMOST INOPERABLE. AFTER STOPPING AND RESTARTING THE CAR, THE STEERING WHEEL COULD NOT BE TURNED AT ALL. APPARENTLY THIS IS A "KNOWN ISSUE" WITH 2010-2012 FORD FUSIONS AND IT IS AN EXTREMELY HAZARDOUS "KNOWN ISSUE." IT IS GOING TO COST US $2,200 TO REPAIR PLUS THE EXPENSE OF HAVING THE CAR SHIPPED HOME; WE WERE ON VACATION AT THE TIME. WHY ISN'T THIS DANGEROUS DEFECT BEING RECALLED? *TR

BOUGHT THE CAR ON AUG 06,2013. WHILE DRIVING HOME AT 60 MPH ON EXPRESSWAY RPM WENT FROM 2 TO 6 AT 60. DID NOT WANT TO GO OVER. SUDDENLY THE VEHICLE STALLED ON THE MIDDLE LANE. NO OTHER VEHICLES COMING. THE NEXT DAY RETURNED TO DEALERSHIP. THEY SAID IT WAS NOT THEIR PROB ANYMORE. THEY HAD ADDED A EXTENDED WARRANTY AND SAID TO TAKE IT TO FORD DEALERSHIP. TOOK IT THEY SAID IT WAS THE THROTTLE BODY. CHANGED IT. THE NEXT WEEK IT DID THE SAME THING AGAIN. TOOK IT BACK. SAID THE EXTENDED WARRANTY WAS VOID BECAUSE PROBLEM WAS EXISTING. STALLED @ 8 TIMES. CAR IS PARKED AT HOME. STILL PAYING $400 FOR 72 MONTHS. PIECE OF JUNK. *TR

THIS SHOULD BE FORDS RESPONSIBILITY TO FIX I'VE READ WHERE THERE HAVE BEEN A LOT MORE PEOPLE WITH THIS PROBLEM COSTING 2000 DOLLARS AND I THINK THIS IS A SAFETY ISSUE. AND IF I WRECK I'M SUING!!!! *TR

GOING AROUND A CURVE AT ABOUT 60 MPH, THE STEERING SUDDENLY WENT OUT. A CHIME SOUNDED AND THE ADVANCETRAC SERVICE LIGHT CAME ON. I WAS ABLE TO GET TO MY DESTINATION WITHIN 7-8 MINUTES. I TURNED OFF THE CAR AND LET IT SIT FOR ABOUT 20 MINUTES. I THEN RESTARTED THE CAR AND DROVE HOME WITHOUT ANY INCIDENT.

WAS TURNING INTO A SHOPPING CENTER PARKING LOT AND THE POWER STEERING FAILED. VEHICLE WAS EXTREMELY DIFFICULT TO MANEUVER. PUT CAR IN PARK, TURNED OFF ENGINE AND RESTARTED. WARNING LIGHTS AT THE TIME OF INCIDENT INDICATED POWER STEERING SYSTEM FAILURE. INCIDENT OCCURRED AGAIN ON NEXT DAY WHILE DRIVING THE VEHICLE ON THE HIGHWAY. *TR

3 TIMES THE VEHICLE HAS JUST SHUT ITSELF OFF WHEN DRIVING IN TRAFFIC. I PUT IT IN GEAR AND IT THEN STARTS AGAIN. SOME ISSUES WITH ACCELERATION WHILE DRIVING ALSO. AFTER HAVING THE VEHICLE FOR A FEW MONTHS THE POWER STEERING WOULD SHUT OFF WHILE DRIVING. FORD HAS SINCE REPLACED THE STEERING COLUMN. THE PROBLEM WITH THE CAR SHUTTING ITSELF OFF STILL EXISTS. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE RACK AND PINION AND CONTROL BARS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CONTROL BARS AND THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

THE CAR WAS PARKED, AND WHEN I PUT IT ON REVERSE TO BACK OUT, THERE WAS A BEEPING SOUND THAT SAID "POWER STEERING FAULT" AND THE WHEEL WAS SUPER HARD I COULD NOT CONTINUE TO DRIVE, SO I PUT THE CAR ON PARK AND TURNED IT OFF. LEFT THE CAR, AND WHEN MY HUSBAND WENT TO GET THE CAR, IT TURNED ON FINE & DRIVE FINE. TWO DAYS LATER THE SAME THING. WONDERING IF THIS IS A RECALL OR THIS CAN BE REPLACED BY FORD????? FIRST A FEW MONTHS AGO, THE "THROTTLE BODY" & NOW THIS!!!!! *TR

I TURNED MY CAR ON, AND WENT TO REVERSE. THE CAR STARTED BEEPING, AND A LIGHT CAME ON. I CONTINUED TO DRIVE THINKING IT WAS BECAUSE I DIDN'T HAVE TRACTION IN THE GRAVEL LOT I WAS IN. I DIDN'T HAVE ANY POWER STEERING AND THE BRAKES WEREN'T WORKING AS WELL AS NORMAL. WHEN I TURNED OFF THE CAR AND LET IT SIT FOR A HALF HOUR, IT STARTED UP AND WAS WORKING JUST FINE. THE WARNING MY CAR GAVE ME WAS TO SERVICE THE ADVANCED TRAC. *TR

I WAS DRIVING AT 35 MPH WHEN SUDDENLY THE CAR COULDN'T STAY GOING IN AN STRAIGHT LINE, THE POWER STEERING STILL WORKED. I TURNED OFF THE ENGINE AND WHEN STARTED AGAIN A WARNING MESSAGE APPEARED IN THE DASHBOARD SAYING "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW." AT THAT TIME I LOST THE POWER STEERING I IT WAS REALLY HARD TO TURN. I TOOK THE CAR TO THE DEALERSHIP AND THEY TOLD ME THAT THE POWER STEERING RACK HAD TO BE REPLACED, THE PROBLEM IS IN THE ELECTRONICS BUT SINCE THE ELECTRONICS ARE INSIDE THE RACK, THE ENTIRE PART HAS TO BE REPLACED COSTING ME $1960 BECAUSE MY WARRANTY EXPIRED LAST MONTH. THIS ISSUE HAVE TO BE RECALLED BY FORD. IT'S SO FRUSTRATING THAT FOR SUCH A COMMON PROBLEM (GOOGLE "FORD FUSION STEERING PROBLEM") THE CUSTOMER IS THE ONE THAT PAYS FOR THEIR MISTAKES. *TR

LOST POWER STEERING. TOOK IT TO THE FORD DEALER THE NEXT DAY. WAS TOLD THE RACK & PINION NEEDED TO BE REPLACED. WAS TOLD NOT COVERED UNDER WARRANTY AND THE DEALER WANTED TO CHARGE ME $1136 FOR THE PART AND $450 TO INSTALL. HAD THE ERROR CODE ERASED AND WAS ABLE TO DRIVE IT FOR ABOUT A WEEK BEFORE LOSING POWER STEERING AGAIN. FOUND THE PART AT A LOCAL AUTO PARTS STORE FOR $476 AND IF I RETURN THE DEFECTIVE PART I GET $170 BACK. AFTER RESEARCHING THIS ISSUE IT SEEMS OTHER FORD FUSION OWNERS ARE HAVING THE SAME PROBLEM & FORD IS RECALLING THE 2013 FOR THE SAME REASON. *TR

RAN INTO THE STORE LEFT CAR RUNNING WHEN I CAME OUT THE TRACTION LIGHT WAS ON AND AN ERROR CODE STATING SERVICE ADVANCETRAC SOON AND SERVICE POWER STEERING SOON WAS ON. I DROVE LESS THAN A MILE HOME AT LOW SPEED AND THE POWER STEERING WAS SEEMING TO GET A BIT TIGHT. ABOUT AN HOUR LATER I WENT BACK TO THE CAR STARTED IT UP AND THE ERROR CODE SAID SERVICE POWER STEERING NOW AND I HAD COMPLETE LOSS OF POWER STEERING. *TR

I WAS DRIVING DOWN THE ROAD AT ABOUT 35 MPH IRONICALLY HEADED TO AN AUTO STORE WHEN THE WARNING LIGHT CAME ON. THE WARNING SAID "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW." I HAD MY WIFE AND KIDS WITH ME AT THE TIME, AND IT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS AN ACCIDENT. LUCKILY I WAS DRIVING AT THE TIME BECAUSE THE WHEEL WAS SO HARD TO TURN THAT MY WIFE WOULD NOT HAVE BEEN ABLE TO TURN IT. I THEN TOOK IT TO THE SHOP WHERE ONLY A FORD MECHANIC CAN ORDER THE PART TO THE PRICE OF $1,300 NOT INCLUDING LABOR. I THOUGHT I WAS BUYING A RELIABLE CAR BUT I WAS WRONG. WHAT CAR'S POWER STEERING GOES OUT SHORTLY AFTER THE WARRANTY DOES AND HAS TO BE TAKEN TO THE DEALERSHIP WHERE ONLY A FORD MECHANIC CAN FIX IT? A FORD FUSION. IT LOOKS LIKE...

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING 20 MPH WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED SIMULTANEOUSLY AS THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.