NHTSA Complaint #10606067 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10606067
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	June 15, 2014
Date Filed	June 25, 2014
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I BOUGHT A USED 2011 FORD FUSION SEL AND 58 DAYS LATER THE POWER STEERING WENT OUT AS I WAS BACKING OUT OF THE DRIVEWAY. IT CURRENTLY HAS 24,000 MILES ON IT AND IS IN EXCELLENT CONDITION. I WAS LUCKY THAT I WAS CLOSE TO HOME AND MY WIFE WASN'T DRIVING IT BECAUSE I HAD TO MUSCLE IT BACK ONTO THE DRIVEWAY, AS THE STEERING WAS VERY STIFF. I TOOK IT TO THE DEALER AND THEY WANT TO REPLACE A PART ( I'LL FIND OUT TOMORROW WHAT PART IT IS) BUT THEY DID SAY IT COULD COST ABOUT $1600. THIS SEEMS TO BE A COMMON PROBLEM WITH THE FUSIONS AND A POTENTIALLY DANGEROUS ONE. IF THE POWER STEERING GOES OUT AT HIGH SPEEDS DRIVEN BY A SMALL PERSON IT IS A DISASTER IN THE MAKING. PLEASE HELP RESOLVE THIS PROBLEM! *TR

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