NHTSA Complaint #10568675 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10568675
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	December 2, 2013
Date Filed	March 12, 2014
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I HAVE OWNED THIS CAR FOR BARELY 2 YEARS AND ALL OF A SUDDEN I HAVE NO STEERING AT ALL. IF IT IS AN EXTREMELY COLD DAY IT MAY WORK OK BUT OTHER THAN THAT IT DOESN'T WORK AT ALL AND IS UNSAFE TO DRIVE. I DID RESEARCH AND WAS TOLD IT IS ELECTRIC STEERING AND WILL COST ROUGHLY $2000.00 TO FIX. THIS CAR IS TOO NEW TO HAVE THAT KIND OF PROBLEM. DURING MY SEARCH I HAVE FOUND MANY PEOPLE ARE EXPERIENCING THE EXACT SAME THING AND THERE WAS AN ACTUAL RECALL FOR THE 2013 FUSIONS WITH THIS PROBLEM. NOT SURE WHY THE 2011 HASN'T ALSO BEEN RECALLED. I AM STILL RESEARCHING THAT BECAUSE I DEFINITELY CAN'T AFFORD $2,000 OUT OF POCKET EXPENSE ON MY VEHICLE RIGHT NOW. *TR

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