NHTSA Complaint #10579483 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10579483
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	April 9, 2014
Date Filed	April 13, 2014
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I WAS ON MY WAY TO WORK MY SON WAS DRIVING ME WHEN THE POWER STEERING SERVICE LIGHT CAME ON WITHIN 10 MINUTES AFTER IT CAME ON MY STEERING WHEEL LOCKED HAD NO POWER STEERING AT ALL IF I HAD BEEN DRIVING OR MY DAUGHTER WE WOULD OF NOT BEEN ABLE TO HANDLE THE CAR. I BOUGHT MY FUSION JUST 2 YEARS AGO AND I HAVE NO ISSUES WITH IT UNTIL NOW AND I GET THE FIRST WARNING LIGHT AND THEN NO POWER STEERING. I HAVE SEEN OTHER CONSUMER COMPLAINTS WITH THE SAME ISSUE AS ME AND I AM NOT UNDERSTANDING WHY FORD HAS NOT DONE ANYTHING ABOUT THIS PROBLEM ITS TO NEW OF A CAR FOR SOMETHING THIS MAJOR TO GO WRONG WITH IT. IT IS A SAFETY ISSUE AND THEN THE FORD DEALERSHIP WANTS TO TELL ME THAT ITS GOING TO COST ME $1,624.00 TO FIX WHEN IN MY EYES ITS THEIR PROBLEM SOMETHING IS GOING ON WITH THE 2011 FORD FUSION POWER STEERING IT SHOULD NOT BE GOING OUT AFTER JUST A FEW YEARS. *JS

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