NHTSA Complaint #10526341 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10526341
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	July 23, 2013
Date Filed	July 23, 2013
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I TURNED THE CAR ON WHILE PARKED IN MY DRIVEWAY AND THE SCREEN FLASHED "POWER STEERING ASSIST FAULT." I WASN'T ABLE TO TURN THE STEERING WHEEL AT ALL. THIS HAPPENED ONCE BEFORE RECENTLY AND THE PROBLEM CEASED WHEN I RESTARTED THE CAR. HOWEVER, AFTER THIS CURRENT INCIDENT THE STEERING WHEEL WILL NOT TURN, EVEN WITH FORCE. IF THIS HAD HAPPENED WHILE I WAS DRIVING, I WOULD HAVE NO CONTROL OF THE CAR AND WOULD HAVE MOST LIKELY RESULTED IN A TERRIBLE CAR ACCIDENT AND/OR WORSE. I DEMAND THIS PROBLEM BE FIXED IMMEDIATELY AS I KNOW THAT THERE ARE SEVERAL OTHER FUSION OWNERS WHO HAVE HAD SIMILAR ISSUES. *TR

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