NHTSA Complaint #10621436 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10621436
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	August 9, 2014
Date Filed	August 11, 2014
Mileage	8,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

COMING OUT OF SLOPED DRIVEWAY - ENTERING A MAIN AVENUE - STEERING WHEEL LOCKED. WAS ABLE TO GET IN MIDDLE TURNING LANE. 2 BLOCKS FROM HOME - WAITED FOR TRAFFIC ALL TO GO BY - MADE LEFT TURN INTO PARKING LOT WITH. *TR EXTREME DIFFICULTY. STRAIGHTENED UP BY BACKING UP - MADE ANOTHER RIGHT INTO PARKING SPACE BY BACKING UP AND INCHING FORWARD AND PULLING ON WHEEL TO TURN. WORDING CAME UP "POWER STEERING ASSIST FAULT" :SERVICE ADVANCE TRAC". DEALERSHIP PUT THRU IT'S PACES ON THE COMPUTER - COULD FIND NOTHING WRONG - AND DID NOT CHARGE. KEEPING OVERNIGHT AND SOMEONE GOING TO DRIVE IT. NEVER HAD ANYTHING LIKE THIS HAPPEN AND FORD SHOULD DEFINITELY BE LOOKING INTO THIS, IN MY OPINION.

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