NHTSA Complaint #10606463 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10606463
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	January 15, 2014
Date Filed	June 27, 2014
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

5 INCIDENTS IN TOTAL DATING BACK TO JANUARY 2014. DESCRIPTION OF FIRST 4 INCIDENTS (ALL SIMILAR): *DRIVING 25 - 35 MPH DOWN RESIDENTIAL STREET *WITHOUT WARNING THE "POWER STEERING ASSIST FAULT" DASH LIGHT COMES ON - POWER STEERING SHUTS OFF *PULLED OVER. TURNED OFF CAR. TURNED CAR ON. POWER STEERING RESTORED. ON ONE OF THE INSTANCES IT SHUT OFF AGAIN 30 MINUTES LATER BUT TURNING CAR ON/OFF WORKED AGAIN. *THIS HAS HAPPENED AT LEAST 5 TIMES. DESCRIPTION OF LAST INCIDENT (YESTERDAY 6/26/14): *PARKED. TURNED CAR ON. "POWER STEERING ASSIST FAULT" DASH LIGHT COMES ON - POWER STEERING SHUTS OFF *TRIED THE SAME AS THE LAST 5 TIMES. TURNED CAR ON/OFF. STILL NO POWER STEERING. STILL DASH WARNING LIT. DID THIS APPROXIMATELY 20 TIMES. NO CHANGE. *WAITED OVERNIGHT. TRIED AGAIN. WARNING LIGHT ON. NO POWER STEERING. TURNED ON AND OFF 5 TIMES. NO CHANGE. *CURRENTLY CAR IS PARKED AS TOO DANGEROUS TO DRIVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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