NHTSA Complaint #10625847 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10625847
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	October 16, 2013
Date Filed	August 17, 2014
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

DRIVING ON A SURFACE STREET AT APPROX 10-15 MPH AND THE POWER STEERING GOES OUT. "POWER STEERING ASSIST FAULT" MESSAGE ON DASH BOARD. PULLED CAR OVER TO SIDE AND SHUT OFF ENGINE. RESTARTED AND ISSUE WENT AWAY. THIS HAPPENED 5-6 TIMES IN THE FOLLOWING 9 MONTHS. THEN ON AUG 6 (WARRANTY EXPIRED), POWER STEERING WOULD NOT WORK AND MESSAGE WOULD NOT GO AWAY, EVEN AFTER RESTART. TOOK IT TO THE DEALER AND WAS CHARGED $1827.88 TO FIX. (PART INSTALLED - AE5Z 3504 CE: GEAR ASSY - STEERING). *TR

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