NHTSA Complaint #10641921 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10641921
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	July 31, 2014
Date Filed	October 7, 2014
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

FIRST OCCURRENCE: WHILE DRIVING IN URBAN SETTING AND PREPARING TO MAKE A TURN, I LOST POWER STEERING ASSIST. HAVING DRIVEN CARS WITHOUT POWER STEERING, I WAS ABLE TO MANUALLY STEER TO CAR TO OUR DESTINATION. I TURNED THE CAR OFF FOR 10 MINUTES AND WHEN I RESTARTED, THE POWER STEERING OPERATED CORRECTLY. ADDITIONAL OCCURRENCES: WHEN STARTING THE CAR AND TRYING TO MOVE THERE IS NO POWER STEERING ASSIST. TURNING OFF THE KEY AND RESTARTING RESETS THE POWER STEERING. SOME OF THE TIME AN ERROR MESSAGE SHOWS UP INDICATING A POWER STEERING FAILURE AND SOMETIMES IT DOESN'T. *TR

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