NHTSA Complaint #10640347 — 2011 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10640347
Vehicle 2011 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage 85,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

WIFE WAS DRIVING HOME FROM WORK LUCKILY WITHOUT MY SON IN THE CAR, POWER STEERING ASSIST FAULT LIGHT DISPLAYED AND THEN THE POWER STEERING CUT OFF WHILE SHE WAS DRIVING INTO OUR APARTMENT COMPLEX. I STARTED THE CAR NO WARNINGS SOUNDED DROVE AROUND THE BLOCK SURE ENOUGH POWER STEERING ASSIST FAULT LIGHT CAME ON AGAIN AND LOST POWER STEERING NEVER REGAINING POWER STEERING AGAIN. SAME SONG AND DANCE AS FAR AS I CAN FIND ON THE NET $2000 REPAIR WITHOUT 100% GUARANTEE OF FIX OR OF WHAT THE PROBLEM ACTUALLY IS. IM SORRY BUT MY WIFE AND KID IS WORTH MORE THAN THAT!!! WERE A BLUE COLLAR FAMILY AND THIS WAS TO BE OUR LUXURY VEHICLE NOW ITS COLLECTING DUST IN THE DRIVE WAY THANK YOU FORD, AND BEST COUNT YOUR BLESSING THAT NO HARM CAME TO MY FAMILY BECAUSE OF THIS!!! *TR

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