2016 FORD EXPLORER Steering Problems

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN MAKING LEFT OR RIGHT TURNS OR SLIGHTLY TURNING THE STEERING WHEEL, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO JERK THE STEERING WHEEL IN ORDER FOR IT TO TURN. ON ANOTHER OCCASION, WHILE DRIVING, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL QUICKLY BECAUSE THE VEHICLE PULLED TO THE LEFT, THE STEERING WHEEL SEIZED, AND THE ENGINE TURNED OFF. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE POWER STEERING FLUID. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. *BF *TP

MY 2016 EXPLORER JUST REACHED 85,000 MILES WHEN I STARTED TO HEAR A POPPING SOUND FROM THE FRONT END OF MY VEHICLE, WHILE I WAS PARKING, THE NEXT DAY AS I WAS TURNING ONTO A CITY STREET THE STEERING WHEEL LOCKED FOR A SECOND FOLLOWED BY A LOUD POP. I TOOK THE CAR TO SANDERSON FORD DEALERSHIP AND THEY ADVISED ME, MY RACK AND PINION NEEDS REPLACED. ($2,500) REPAIR COST

AT JUST 36,300 MILES THE ELECTRONIC STEERING RACK HAS FAILED. A SIMPLE GOOGLE SEARCH SHOWS NUMEROUS FORD VEHICLES WITH THIS ELECTRONIC STEERING SYSTEM HAVING ISSUES WITH AS MANY OR LESS MILES. OF COURSE IT IS OUT OF THE BUMPER TO BUMPER COVERAGE AT THIS POINT. THE STEERING MECHANISM FELT AS THOUGH IT WAS A MANUAL STEERING SYSTEM WHEN IT FAILED AS I WAS ON MY WAY HOME FROM WORK ON A VERY BUSY HIGHWAY. THE WHEEL DOESN'T RETURN TO CENTER AFTER TURNING AND NEEDS TO BE BROUGHT BACK MANUALLY. I'M GLAD THIS DIDN'T RESULT IN A CRASH BUT EASILY COULD HAVE. FORD SHOULD ISSUE A RECALL BEFORE SOMEONE GETS KILLED. AT A COST OF OVER $2000 DOLLARS FOR THE REPAIR, I HAVEN'T BEEN ABLE TO AFFORD IT AND HAVE HAD TO RELY ON OTHERS TO GET BACK AND FORTH TO WORK.

TRAVELING SOUTH ON HWY65 IN ALABAMA, WE STOPPED AT A REST STOP. WHEN WE STARTED THE EXPLORER BACK UP, THE POWER STEERING ASSIST FAULT ERROR MESSAGE CAME ON AND WE DID NOT HAVE POWER STEERING AT ALL. WE DROVE TO ANOTHER EXIT AND TURNED OFF THE EXPLORER AND THE ERROR MESSAGE WAS GONE AND WE HAD POWER STEERING BACK. WE TRAVELED BACK HOME AND I CALL MY LOCAL FORD DEALER FOR AN APPOINTMENT. I WAS JUST INFORMED THAT I NEED A NEW ELECTRONIC STEERING GEAR AT $2500. MY 2016 EXPLORER HAS ABOUT 47,000 MILES. THIS IS UNACCEPTABLE TO HAVE A POWER STEERING ISSUE ON AN EXPLORER WITH LOW MILEAGE. I BELIEVE THIS IS AN ON-GOING PROBLEM WITH FORD AND THE EARLIER RECALLS OF THIS SAME ISSUE WITH EXPLORERS. ACCIDENTS ARE GOING TO HAPPEN, WHICH WILL BE TRAGIC KNOWING FORD COULD RECALL AND REPAIR THIS ISSUE BEFORE SOMEONE IS KILLED WHEN...

2016 FORD EXPLORER XLT, 86000 MILES. STEERING STICKING WHILE TURNING LEFT/RIGHT WHILE TRAVELING AT ALL SPEEDS. THERE IS ALSO A POPPING NOISE WHEN TURNING RIGHT AT LOW SPEEDS. AFTER INVESTIGATION I HAVE FOUND THE IS A RACK & PINION PROBLEM THAT FORD REFUSES TO RECALL. MANY INSTANCES OF STEERING WHEELS LOCKING WHILE DRIVING WHICH COULD POTENTIALLY BE FATAL. REPAIR COSTS FOR REPLACEMENT ARE $2000-$3000. THIS SHOULD NOT HAPPEN ON A 3 YEAR OLD VEHICLE, AND DEFINITELY NOT TO AMOUNT OF VEHICLES THAT ARE SHOWING THE SAME ISSUE. CONSUMER SAFETY IS DEFINITELY NOT BEING TAKEN INTO CONSIDERATION FOR THIS DEFECT. IT APPEARS MONEY IS THE DRIVING FORCE FOR NOT RECALLING THIS ISSUE BY FORD.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 30 MPH, A BUZZING NOISE OCCURRED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR DISPLAYED "SERVICE NOW". IN ADDITION, THE STEERING WHEEL SEIZED. THE CONTACT PRESS THE OK BUTTON AND CONTINUE TO DRIVE WITHOUT POWER STEERING TO HIS RESIDENCE. THE CONTACT STATED THAT THE FAILURE RECURRED ON THREE SEVERAL OCCASIONS. THE CONTACT CALLED GROVE CITY FORD (1 TAYLOR PLAZA, GROVE CITY, PA 16127, (724) 748-4790) AND BUTLER COUNTY FORD (400 S MAIN ST, BUTLER, PA 16001, (724) 287-2766) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CRS242007579. THE APPROXIMATE FAILURE MILEAGE WAS 53,110.

WHILE DRIVING MY 2016 FORD EXPLORER, THE POWER STEERING BECAME LOOSE AND MAKING A GRINDING NOISE IN THE FRONT END. THE VEHICLE WAS TAKEN TO A LOCAL FORD DEALERSHIP AND WAS DIAGNOSED WITH A STEERING RACK ISSUE. NEEDS TO BE REPLACED. FORD MOTOR CO WILL NOT PAY FOR THE REPAIR. THIS IS CLEARLY A SAFETY ISSUE. MORE IMPORTANTLY, WHILE MY VEHICLE WAS BEING DIAGNOSED, TWO ADDITIONAL FORD EXPLORERS WERE BROUGHT TO THE SAME DEALERSHIP FOR THE SAME PROBLEM. FORD NEEDS TO RECALL THESE VEHICLES AND MAKE THESE SAFETY REPAIRS. PRIOR TO BRINGING THE VEHICLE TO FORD FOR DIAGNOSTICS I TOOK A VIDEO OF THE DAMAGE AND THE GRINDING SOUNDS IN THE FRONT END.

MY HUSBAND WAS DRIVING DOWN THE ROAD WHEN A BUNCH OF ERRORS STARTED POPPING UP INCLUDING STEERING ASSIST FAULT, SERVICE ADVANCE TRACK, SERVICE HILL DESCENT, ETC. THE STEERING ON MY CAR IMMEDIATELY LOCKED UP AND HE COULD BARELY GET THE CAR TURNED OFF THE ROAD BEFORE IT SHUT DOWN. IT ALMOST CAUSED AN ACCIDENT AS WE WERE NEARLY REAR-ENDED. I TRAVEL THE INTERSTATE DAILY AND HAD THIS HAPPENED ON THE INTERSTATE INSTEAD OF A CITY STREET IT COULD HAVE RESULTED IN A DEADLY ACCIDENT. I USE THIS CAR TO TRANSPORT MY INFANT AROUND AND IT IS NOT SAFE AT ALL. AN ERROR LIKE THIS COULD KILL MY WHOLE FAMILY.

MY STEERING STARTING MAKING NOISE AND HESITATING WHEN TURNING DURING CITY TYPE DRIVING. THE NEXT DAY DRIVING BECAME MORE DIFFICULT STEERING ESPECIALLY AT HIGHER SPEEDS ON THE HIGHWAY. I WAS UNABLE TO KEEP THE VEHICLE STRAIGHT CONTINUALLY GOING BACK AND FORTH IN MY LANE. THE FOLLOWING DAY THE WHEEL WOULD NOT TURN AT ALL AND ALL SORTS OF ERROR DISPLAY MESSAGES STARTED. SAYING STEERING FAILURE, STOP AS SOON POSSIBLE, TRACTION CONTROL FAILURE AND MORE. MY EXPLORER IS ONLY 3YEARS OLD WITH LESS THAN 80,000 MILES. IF THIS FAILURE HAPPENED WHILE I WAS DRIVING IT COULD HAVE CAUSED SERIOUS INJURY OR DEATH. FORD IS UNWILLING TO DO ANYTHING TO ADDRESS THIS ISSUE. ONLY THING I COULD GET THEM TO TELL ME IS THAT IT WAS BEING LOOKED IN TO. ONLINE MESSAGE BOARDS SHOW THIS IS A VERY COMMON IN THE 2016 EXPLORERS AND EVEN REOCCURS SOMETIMES AFTER BEING 'FIXED'. SEEMS FORD...

MY VEHICLE HAS 48,950 MILES AND WAS TOLD THAT THE LOUD CLUNKING SOUND MY VEHICLE MAKES WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, IS DUE TO THE STEERING GEAR AND HARDWARE THAT NEEDS TO BE REPLACED. I HAVE SEEN MANY ONLINE COMPLAINTS ABOUT STEERING ISSUE WITH THIS MAKE, MODEL AND YEAR. IT IS CONCERNING TO ME THAT THIS MAY AFFECT THE SAFETY OF MY FAMILY. SUCH AN EXPENSIVE VEHICLE AND TO BE TOLD THAT THIS REPAIR WILL COST OVER $2000 IS UNACCEPTABLE. THIS IS POOR MANUFACTURING AND NOT A NORMAL WEAR AND TEAR ITEM, AND CERTAINLY NOT AT 49,000 MILES.

I WAS PARKED, WHEN A LOUD SOUND CAME FROM THE MOTOR AREA OF MY 2016 FORD EXPLORER. THE SERVICE ADVANCE TRACK AND THE STEERING FAILURE LIGHT CAME ON ABOUT. I BROUGHT THE CAR TO DEALER AND THEY SAID THAT THE RACK AND PINION IS LEAKING, EVAN THAT ONLY HAD 32, 000 MILES IS NOT COVERED BY WARRANTY BECAUSE EXPIRES A FEW MONTHS AGO, AND IS GOING TO COST $2,230.00 FOR THE PARTS AND LABOR. THE DAY BEFORE I WAS WITH ALL MY FAMILY HAVING FUN AND DRIVING AROUND, I'M THINKING IF THIS PART BREAKS WHILE WE WAS AT INTERSTATE 70, THAT THE SPEED LIMITS IS 70MPH, AND YOU LOSE CONTROL OF THE VEHICLE, IT WILL BE A REALLY BAD OR FATAL ACCIDENT. THERE BEING A LOT OF REPORTS WITH THIS ISSUE. WHAT FORD AND THE NHTSA ARE WAITING TO TAKE ACCION, THAT MORE INCIDENT OCURRED OR PEOPLE DIED TO DO...

WE EXPERIENCED POPPING NOISES ON THE FRONT END WHILE TURNING AT INTERSECTIONS, PULLING IN AND OUT OF DRIVEWAY AND PARKING SPOTS. DUE TO HAVING TO REPLACE WORN TIRES AT 32K, WE TOOK TO LOCAL QUICK LANE AT OUR ST JOSEPH FORD DEALERSHIP. WE REPORTED THE POPPING NOISES AT THIS TIME AND REQUESTED IT BE LOOKED AT WHILE THEY REPLACED TIRES. THERE WERE NO FINDS AT THIS TIME REGARDING WHAT WAS MAKING THE NOISES. WE CONTINUED TO EXPERIENCE OCCASIONAL POPPING NOISES WHILE TURNING AT INTERSECTIONS, PULLING IN/OUT OF DRIVEWAY AND PARKING SPOTS. ON 8/8/19, WE TOOK TO SAME DEALERSHIP SERVICE DEPARTMENT TO PERFORM FSA19S17, A RECALL WHERE THE REAR SUSPENSION TOE LINK WAS REPLACED AT 38205MI. A 4-WHEEL ALIGNMENT WAS ALSO DONE AT THIS TIME. ON 8/23/19, WE NOTICED THE POPPING HAD GOTTEN WORSE. ON 8/26/19, THE STEERING BRIEFLY SEIZED ROUNDING A CORNER AT APPROXIMATELY 30-35MPH. IT SCARED MY WIFE, AS...

MY STEERING PROBLEM STARTED WHILE DRIVING, WHICH BEGAN WITH A POPPING NOISE WHEN BACKING UP AND THEN A GRINDING NOISE WHILE TURNING LEFT OR RIGHT WHEN DRIVING FORWARD. THE PROBLEM QUICKLY PROGRESSED AND THE VEHICLE BECAME DIFFICULT TO TURN LEFT OR RIGHT WHEN I WAS DRIVING IN TRAFFIC AT AROUND 30 MPH. I HAD TO MUSCLE THE STEERING WHEEL TO TURN THE VEHICLE AND MANAGED TO DRIVE TO THE NEAREST GARAGE. THIS SAME GARAGE WAS VERY AWARE OF THIS PROBLEM WITH THE FORD EXPLORER AND REPAIRED MY VEHICLE AT A COST OF $2417.74. FROM THE TIME THE STEERING PROBLEM BEGAN TO THE TIME THE VEHICLE COULD NOT BE DRIVEN WAS LESS THAN FOUR HOURS. THIS PROBLEM IS VERY DANGEROUS AND THERE SHOULD BE A RECALL FOR IT ASAP!!.

AT APPROX 65K MILES I NOTICED THE STEERING WHEEL BECOMING STIFF AND A NOISE OF PLASTIC RUBBING IN THE STEERING COLUMN. TODAY AT 67K MILES I TOOK VEHICLE INTO FORD DEALER FOR ANOTHER RECALL TO BE TOLD THE RACK IS BAD. SEEING AS THIS IS SUCH AN ABUNDANT ISSUE WITH THESE VEHICLES, I'M TRYING TO UNDERSTAND HOW THIS ISN'T A SAFETY RECALL. IF THIS PART FAILS WHILE DRIVING IT COULD LEAD TO A CATASTROPHIC CRASH. HONESTLY I'M AFRAID TO HAVE THE DEALER REPLACE IT WITH AN IDENTICAL PART SINCE THERE IS OBVIOUSLY AN ISSUE WITH THE PART IS IT IS CURRENTLY BEING PRODUCED.

DRIVING AND LOST FULL POWER STEERING CONTROL OF VEHICLE. FORD HAD TO REPLACE POWER STEERING WITH ONLY 47,900 MILES ON VEHICLE.

EXPLORER SPORT 57800 MILES VEHICLE IS EXPERIENCING POPPING NOISES WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT ALSO HAPPENS WHILE BRAKING THE POPPING IS SIGNIFICANT ENOUGH TO FEEL IN THE STEERING WHEEL AS WELL AS IN THE FLOOR BOARDS ON BOTH FRONT PASSENGER AND DRIVER. THE STEERING WHEEL HAS EXHIBITED EXTREME VIBRATION ENOUGH TO MAKE THE OUTSIDE DRIVER REVIEW MIRROR SHAKE. THE STEERING WHEEL HAS ALSO BEEN STUCK IN THE LEFT TURNING POSITION TWICE WHILE TRYING TO STRAIGHTEN WHEELS BACK OUT. DEALER WANTS $2,500 TO REPAIR IT. THEY ALSO CHARGE ME $140 TO TELL ME IT NEEDED TO BE FIXED.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE CONTACT PULLED THE VEHICLE OVER AND ATTEMPTED TO TURN OFF AND RESTART THE VEHICLE, BUT THE STEERING WAS LOCKED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE ENTIRE FRONT RACK AND PINION SYSTEM NEEDED TO BE REPLACED. THE TOTAL COST, INCLUDING TOWING, WAS $2,300. FORD OF HIBBING (2627 E BELTLINE, HIBBING, MN 55746, (218) 262-3881) STATED THERE WERE NO RECALLS AND THE WARRANTY RECENTLY EXPIRED; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,060.

AT 40,906 MILES THE STEERING TOTALLY FAILED. I WAS DRIVING HOME FROM WORK AND LOST ALL STEERING CAPABILITY, THE WHEEL EFFECTIVELY LOCKED UP. TOWED TO DEALER. A STEERING MODULE INSIDE THE GEARBOX FAILED. FROM WHAT I HAVE READ, THIS IS A COMMON ISSUE WITH THE EPDS SYSTEM. THE ENTIRE GEAR ASSEMBLY WAS REPLACED FOR A TOTAL OF $2,234.22 WITH LABOR. AFTER OVER A DOZEN DIFFERENT CALLS TO FOMOCO CUSTOMER SERVICE, THEY AGREED TO COMPENSATE ME A TOTAL OF $525.00 THIS IS AN EXTREMELY DANGEROUS ISSUE AND I AM CONCERNED IT WILL HAPPEN AGAIN.

WHILE TAKING A 250 MILE TRIP UP THE COAST OF CALIFORNIA, WE STOPPED FOR GAS. WHEN THE 2016 FORD EXPLORER WAS TURNED BACK ON, A "STEERING ASSIST FAULT" ERROR MESSAGE APPEARED ON THE DASHBOARD AND I REALIZED I NO LONGER HAD POWER STEERING. THE POWER STEERING NEVER RETURNED AFTER THAT. I HAD TO DRIVE THE VEHICLE 250 MILES BACK HOME WITH NO POWER STEERING. I TOOK IT TO THE LOCAL FORD DEALER, AND I WAS TOLD THE REPAIRS WOULD NOT BE COVERED UNDER ANY WARRANTY SINCE MY VEHICLE NOW HAS JUST OVER 50,000 MILES ON IT. I AM WAITING FOR THE ESTIMATE ON THE REPAIRS.

I WAS DRIVING 55MPH ON THE HIGHWAY WHEN MY POWER STEERING STOPPED WORKING. IT WAS VERY HARD TO DRIVE AND CONTROL THE CAR. I COULD OF EASILY CRASHED AND KILL MYSELF OR SOMEONE ELSE. I HAD JUST PURCHASED THIS CAR LESS THEN A WEEK BEFORE AND I TOOK IT TO THE FORD DEALERSHIP I BOUGHT IT FROM. THEY SAID THEY COULD NOT COVER IT AND I HAVE TO PAY OVER $2000 TO GET IT FIXED.

I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN ALL THE WARNING LIGHTS FOR THE POWER STEERING STARTING FLASHING ON MY DASH AND MY STEERING LOCKED UP. I ALMOST HAD AN ACCIDENT GOING DOWN THE ROAD. THE GARAGE I HAVE TAKEN IT TO HAVE TOLD ME THAT THE POWER STEERING CONTROL MODULE AND THE RACK AND PINION ARE WHAT NEEDS REPLACING AND IT'S $1950.00. I'VE READ HUNDREDS OF OTHER PEOPLE'S STORIES ABOUT THIS EXACT SAME THING HAPPENING TO THEM AND COSTING THEM ANYWHERE FROM $2-$4000 TO FIX. AND IT'S ALWAYS HAPPENING WHEN THE VEHICLES ARE AROUND 20-40,000 MILES AND IT'S ALWAYS BEEN FORD EXPLORERS 2016-2018 MODELS. MY EXPLORER IS AT 102,000 MILES. THERE NEEDS TO BE A RECALL ON THESE PARTS ASAP BEFORE SOMEONE DIES FROM THIS HAPPENING!

STEERING STARTED MAKING A POPPING NOISE WHEN TURNING THE WHEEL TO THE RIGHT. COULD NOT FEEL ANYTHING IN THE STEERING WHEEL WHEN IT HAPPENED. POPPING CHANGED FROM A SINGLE POP WHEN TURNING RIGHT TO MULTIPLE POPS. TOOK TO FORD DEALER. FORD SAID NOT TO DRIVE AS THE STEERING COULD LOCK UP CAUSING AN ACCIDENT. FORD REPLACED THE STEERING GEAR AND SAID THIS WAS A KNOWN AND FREQUENTLY OCCURRING PROBLEM.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING SEIZED. THE CONTACT REGAINED CONTROL OF THE STEERING AND DROVE TO PURVIS FORD LINCOLN (3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-3000). THE DEALER DIAGNOSED THAT THE RACK AND PINION FAILED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 23972804. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000.

STEERING RACK/STEERING GEAR FAILURE CAUSING CAR TO LOSE CONTROL AND RUN OFF ROAD INTO SHOULDER/DITCH. ALLOY WHEEL BENT WITH RUNNING OFF ROAD. NO INJURY OR BODILY HARM AS THIS OCCURRED IN A LOW TRAFFIC AREA AT ABOUT 30MPH. STEERING WHEEL WOULD LOCK INTO TURNS. CAR STEERING WHEEL VERY HARD TO TURN CAR UNCONTROLLABLE AT ANY HIGHER RATE OF SPEED. NOT COVERED UNDER MANUFACTURE WARRANTY OR RECALL. MILEAGE AT FAILURE: 53257 PART # FB5Z*3504*V GEAR ASY- STEERING COST $1310.40 AFTER LABOR AND TAX REPAIR TOTAL CAME TO $1826.60

HAD JUST RETURNED TO BATON ROUGE,LA FROM BILOXI MS, STOP TO DROP OFF OUR TRAVELING GUEST AT THEIR HOME RESTARTED THE VEHICLE AND A STEERING ASSIST ERROR CODE APPEARED ALONE WITH TWO OTHER CODES UPHILL START AND ONE FOR TRACTION. THERE WAS NO WARNING OR INDICATION SOMETHING WAS WRONG

STEERING WENT OUT ON THE VEHICLE. DIAGNOSED AS THE STEERING GEAR/RACK. STARTED WITH MAKING A GRINDING NOISE WHEN TURNING AND EVENTUALLY FAILED. ONLY 40,000 MILES ON VEHICLE.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, THE MESSAGE "STEERING FAULT" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO KEITH HAWTHORN FORD (617 NORTH MAIN ST, BELMONT, NC) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

I WAS PARKED AT THE AIRPORT. WHEN I STARTED MY CAR I RECEIVED A WARNING "STEERING ASSIST FAULT SERVICE REQUIRED" THE POWER STEERING WAS COMPLETELY DISABLED AND I WAS NOT ABLE TO DRIVE THE VEHICLE WITHOUT GREAT DIFFICULTY. I HAD TO DRIVE IT HOME AND IT WAS EXTREMELY DANGEROUS. THE VEHICLE WAS PARKED WHEN I GOT THE WARNING.

ON THE HIGHWAY WITH MY FAMILY IN THE CAR "STEERING FAULT" LIGHT CAME ON AND THE STEERING WHEEL GOT HARD TO TURN. LUCKILY I WAS CLOSE TO HOME AND STARTED GOING HOME. JUAT AS I PULLED INTO MY DRIVE WAY "STEERING LOSS" LIGHT CAME ON AMD I COULD NO LONGER TURN MY STEERING WHEEL. LUCKILY NO ONE WAS INJURED. HAVING THE VEHICLE TOWED TO DEALERSHIP.

WHILE IN MOTION THE VEHICLES STEERING SUDDENLY BECAME "STICKY" AND MAKING A GRINDING SOUND. SHORTLY AFTER THE CAR BECAME HARD TO CONTROL WHILE IN MOTION BECAUSE IT HAD LOST POWER STEERING. THE CAR IS ONLY 3 YEARS OLD AND THE REPAIR IS VERY EXPENSIVE AS WELL AS NOT GUARANTEED BECAUSE THE PART IS FATLY AND IT CAN HAPPEN AGAIN.

I STARTED HAVING PROBLEMS WITH THE STEERING WHEEL AT 16,000 MILES. I TOOK THE VEHICLE TO MY LOCAL FORD DEALERSHIP EACH TIME, ONLY TO BE TOLD IT MUST BE GIVING A CODE SO THEY CAN FIGURE OUT THE PROBLEM. MY EXPLORERS STEERING PROBLEM WOULD CORRECT ITSELF IF I TURNED OFF THE IGNITION & STARTED BACK. IN JULY 2019 AT 46,636 MILES I LOST ALL STEERING. I HAD THE EXPLORER TOWED INTO MY LOCAL FORD SERVICE CENTER AND WAS TOLD IT IS A STEERING GEAR THAT NEEDS TO BE REPLACED. THIS IS A VERY DANGEROUS PROBLEM WITH THESE VEHICLES THAY I FEEL NEEDS TO BE ADDRESSED ASAP!

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 50 MPH, THE 'POWER STEERING FAULT ASSIST' MESSAGE APPEARED ON THE INSTRUMENT PANEL AND THE POWER STEERING SEIZED. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER THE VEHICLE. THE CONTACT DROVE TO MAGIC CITY FORD (51 NORTHRIDGE LN, LEXINGTON, VA 24450, (540) 463-3196) AND WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER ORDERED THE PART, WHICH WAS EXPECTED TO ARRIVE ON JULY 30, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MADE A GRINDING NOISE WHILE THE VEHICLE WAS MAKING A TURN. ALSO, THE STEERING WHEEL BECAME STIFF AND RESISTANT WITHOUT WARNING. TED BRITT FORD OF CHANTILLY (FORD BUILDING, 4175 AUTO PARK CIR, CHANTILLY, VA 20151, (703) 454-0008) WAS CONTACTED AND STATED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED 5 TIMES. THE FAILURE MILEAGE WAS 37,000.

WHILE DRIVING ON THE HIGHWAY AT 65 MPH I NOTICED MY STEERING WHEEL BECOME SHAKY AND UNCONTROLLABLE . I WAS FEELING UNSAFE AND MOVED TO THE RIGHT LANE AND WITHIN SECONDS THE STEERING WHEEL FROZE UP AND WARNING LIGHTS WENT ON. I GLIDED TO THE SHOULDER. TURNED THE CAR OFF. TRIED SEVERAL TIMES TURNING IT BACK ON BUT WARNING LIGHTS AND STEERING WHEEL WAS STILL LOCKED. HAD THE CAR TOWED.

TURNING STEERING WHEEL MAKES A GRINDING NOISE. STEERING GETS STUCK WHEN TURNING LEFT OR RIGHT AND HAS TO BE FORCED BACK TO CENTER. DOES NOT RETURN ON ITS OWN. HAPPENS WHILE SITTING OR DRIVING. IF YOU MAKE A TURN ON THE STREET IT WILL SEND YOU OFF THE ROAD OR INTO ANOTHER LANE IF YOU DO NOT FORCE THE STEERING WHEEL BACK. THE STEERING RACK IS BAD. 3 YEAR OLD EXPLORER. AFTER RESEARCHING MORE ALMOST EVERY OTHER YEAR OF EXPLORER IN THE TEENS HAS HAD A RECALL FOR THE STEERING GEAR EXCEPT 15/16. THERE ARE A LOT OF COMPLAINTS FOR 2016 STEERING GEARS. ARE WE WAITING FOR SOMEONE TO GET KILLED FIRST?

MAKING A RIGHT TURN AT 20MPH ON A CITY STREET AND STEERING WHEEL STARTED LOCKING UP. FOUND IT UNERVING AND DIFFICULT TO COME OUT OF THE TURN. THIS CAUSED ME TO MAKE A DANGEROUS STOP IN A ACTIVE INTERSECTION.

DASH WARNING MESSAGE STATES "STEERING SYSTEM FAULT". POWER STEERING NO LONGER ACTIVE. EXTREMELY DIFFICULT TO TURN WHEEL. HAD TO MUSCLE CAR TO SAFE LANE. NOT DRIVE-ABLE.

WIFE WAS DRIVING VEHICLE AND STARTED TO HEAR GRINDING NOISE WHEN TURNING. SHE THOUGHT IT WAS OUT OF POWER STEERING FLUID. SHE DID RESEARCH AND FOUND OUT THERE IS NOT POWER STEERING THAT IT IS ELECTRONIC CONTROL. FORD KNOWING THERE IS ISSUES WITH EARLIER YEARS THAT THEY HAD RECALLS ON 2011-2013 MODEL YEARS. BEFORE IT COMPLETELY WENT OUT. DROVE IT TO OUR MECHANIC TO REPAIR.

THE STEERING FAILURE LIGHT CAME ON ABOUT 2 WEEKS AGO AND I BROUGHT TO DEALER. THEY SAID IT WAS NOT THE STEERING BUT THE BATTERY PUTTING OUT THE WRONG VOLTAGE AND CAUSED THE SENSOR TO COME ON. TODAY I ACTUALLY LOST STEERING ON THE VEHICLE WHILE DRIVING ABOUT 30 MILES ON A LOCAL STREET. THE STREET CURVED AND I COULD NOT TURN THE WHEEL. THE STEERING FAULT LIGHT CAME ON AND CAR SAID THAT THE TERRAIN ASSIST AND HILL ASSIST WAS DISABLED (WAS NOT USING). I WAS ABLE TO PUT MY HAZARDS ON, AND STRUGGLE WITH THE STEERING TO PULL OVER. I ONLY HAVE 42000 MILES ON THIS VEHICLE AND HAVE HAD NUMEROUS ELECTRICAL PROBLEMS WITH THIS CAR, INCLUDING REPLACING THE APIM. I HAVE A 16 YEAR OLD, THAT JUST STARTED DRIVING WITH ME IN THIS CAR, AND I DO NOT THINK IT IS SAFE. I TRULY BELIEVE THERE IS...

THIS WILL BE THE SECOND TIME IN A COUPLE OF YEARS THAT MY STEERING ON MY CAR HAS JUST QUIT WHILE I WAS DRIVING IT. I WAS, LUCKILY, SITTING IN A PARKING LOT, PARKED. WHEN I PUT MY CAR IN DRIVE AND TURNED MY WHEEL MY STEERING ABILITY WAS SUDDENLY WAS GONE AND I HAD THE "HILL ASSIST DISABLED" LIGHT TO COME ON, "ADVANCE TRAC CONTROL LIGHT" FLASHED, AND THE STEERING LOSS LIGHT CAME ON. I HAD NO CAPABILITY TO TURN MY WHEEL WITHOUT PUTTING ENORMOUS EFFORT. IT'S AS IF ALL MY POWER STEERING DIED. THIS IS THE SECOND TIME THIS HAS HAPPENED.

I TOOK IT TO FORD FOR A RECALL ON A SUSPENSION ISSUE AND THEY FOUND THAT THE STEERING RACK NEEDED REPLACED AS WELL AS IT WAS MAKING A CLUNKING NOISE. I DO RECALL A CLUNKING NOISE WAS MADE SPORADICALLY WHEN TURNING INTO PARKING SPACES PRIOR TO TAKING IT TO FORD. I FIND IT ODD THAT A VEHICLE THAT IS 3 YEARS OLD IS HAVING SUCH AN ISSUE.

THE EXPLORER HAD 39,000 MILES ON IT AND THE RACK AND PINION NEEDS TO BE REPLACED. THIS CAR HAD A 36,000 MILE WARRANTY. I CONTACTED FORD CUSTOMER SERVICE, ASKED FOR AN EXTENSION OF THE WARRANTY AND FOR THEM TO COVER SOME OR PART OF THIS REPAIR, BECAUSE IT IS HIGHLY UNUSUAL FOR THESE PARTS TO FAIL AT SUCH A LOW MILAGE. THEY SAID THEY HAVE NO RESPONSIBILITY OUTSIDE OF THE 36,000 WARRENTY. BUT AFTER I GET IT FIXED I CAN BUY AND EXTENDED WARRENTY THROUGH THEM. THIS REPAIR WILL COST ME 2,400 DOLLARS .

STEERING FAULT ALARM 3 TIMES OVER 2 WEEKS, DEALER SERVICE SEES ERROR CODE C200D, COULD NOT SAY WHATS WRONG, ADVISED TO REPLACE STEERING RACK. STEERING FAULT HAPPENED WHILE DRIVING ON HIGHWAY TWICE AND ONCE BACKING IN DRIVEWAY. MANY COMPLAINTS OF THIS ONLINE, FORD SHOULD BE DOING A RECALL TO FIX. 67886 MILES ON MY VEHICLE. COST TO REPLACE STEERING RACK AROUND $2000.00.

I BROUGHT MY 2016 FORD EXPLORER SPORT INTO LHM DRAPER ON APRIL 29TH WITH SOME SERVICE CONCERNS. THE MOST IMPORTANT PROBLEM WAS A CLUNKING/KNOCKING/BUCKLING NOISE IN THE FRONT END WHEN TURNING THE WHEEL. AFTER LEAVING THE CAR FOR 12 DAYS I DISCOVERED THEY DID NOT FIX ANYTHING. FOR THE NEXT 9 DAYS AS I DROVE THE CAR I NOTICED THAT THE CLUNKING NOISE WAS STILL VERY MUCH PRESENT AND HAPPENING EVERY SINGLE DAY. THERE WASN'T A SINGLE DAY THAT I DIDN'T HEAR THIS NOISE. I TOOK THE CAR BACK IN ON MAY 24TH AGAIN FOR A CLUNKING/KNOCKING NOISE IN FRONT END WHEN THE WHEEL IS TURNED. ALSO A WHINING/WINDING NOISE FROM THE STEERING WHEEL. I PICKED THE CAR UP ON JUNE 4TH ONLY TO DISCOVER IT STILL WASN'T FIXED. I HAVE SENT SEVERAL MESSAGES TO THE DEALER WITH NO RESPONSE. THE CAR MAKES THIS NOISE DAILY. TO MY DISMAY, I...

I WAS DRIVING BACK TO WORK FROM MY BREAK WHEN I WAS ABOUT TO PARK MY CAR THE POWER STEERING GOT LOCKED SUDDENLY. THANKS TO GOD I WAS NOT IN FULL MOTION OTHERWISE I WOULD HAVE BEEN MESSED UP EVERY WAYS. THIS CAR IS JUST DRIVING ME CRAZY EVERYDAY I NOTICE SOME KIND A STUPID NOISE. I BOUGHT THIS VEHICLE NOT TOO LONG AGO. THE DEALER KNOWINGLY GAVE ME FAULTY CAR RIGHT NEXT DAY I TOOK IT BACK TO FIX THE CARBONMONOAXIDE PROBLEM AND NOW THE STEERING LOCKED ON ME.

HAD THE RACK AND PINION STEERING FAIL AT 30,000 MILES ,WHEN I TURNED THE STEERING WHEEL EVEN SLIGHTLY IT SOUNDED LIKE METAL WAS GRINDING.

VEHICLE IS EXPERIENCING POPPING NOISES WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT ALSO HAPPENS WHILE BRAKING THE POPPING IS SIGNIFICANT ENOUGH TO FEEL IN THE STEERING WHEEL AS WELL AS IN THE FLOOR BOARDS ON BOTH FRONT PASSENGER AND DRIVER. THE STEERING WHEEL HAS EXHIBITED EXTREME VIBRATION ENOUGH TO MAKE THE OUTSIDE DRIVER REVIEW MIRROR SHAKE. THE STEERING WHEEL HAS ALSO BEEN STUCK IN THE LEFT TURNING POSITION TWICE WHILE TRYING TO STRAIGHTEN WHEELS BACK OUT.

BROUGHT TRUCK IN FOR DIAGNOSIS, PROBLEM WITH POWER STEERING. WE WERE TOLD THE STEERING COLUMN OR RACK IS FAILING AS WELL AS THE GEARBOX. THE TRUCK IS ONLY TWO AND HALF YEARS OLD SHOULD NOT BE HAPPENING IT ONLY HAS UNDER 108K MILES ON IT. THE REPAIR WOULD COST NEARLY $2,200. UNACCEPTABLE! I ALREADY HAVE A REBUILT TRANSMISSION.

STEERING FAULT WARNING CAME ON THREE TIMES. THE THIRD TIME, STEERING ALSO FROZE UP AND THE TRACTION CONTROL WARNING LIGHTS CAME ON; I TURNED OFF THE MOTOR AND THEN BACK ON AND THE STEERING WORKED AGAIN. I TOOK IT TO THE DEALER AND THEY DID AN SOFTWARE UPDATE. THE NEXT DAY, THE WARNING LIGHT CAME ON AGAIN. THE MECHANIC READ THE CODE FOR THE WARNING AND IT IS C200D-49.

THE STEERING HAS BECOME VERY DIFFICULT AND A NOISE OF A 'GRATING' SOUND IS OCCURRING. THIS MORNING I HAD TROUBLE KEEPING IT STRAIGHT. THE VEHICLE HAS LESS THAN 50K MILES - OWNED IT FOR ABOUT 6 MONTHS