2016 FORD EXPLORER Suspension Problems

The contact owns a 2016 Ford Explorer. The contact stated that while his grandmother was driving and decelerating, the rear passenger’s side suspension suddenly failed, rendering the vehicle undrivable. The vehicle was towed to the local dealer, who determined that the rear passenger’s side tow link had failed and that both the rear passenger’s side and driver’s side tow links needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, and the contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 21V537000 (SUSPENSION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 143,000.

Both an and b pillars are junk and dealer inspected a pillars and said they were fine? And there’s no remedy for the b ones which is annoying. My car shakes bc of a transmission shutter at 100k miles it’s not bad but why is jt going on? And wind noise because of the pillars I’m hoping? Needing help from someone.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 35 MPH, the steering wheel became stiff and did not drive as intended. The contact stated that the next morning, she observed a sound emanating from the steering column. The check engine warning light was illuminated before the failure. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 20V675000 (Suspension). The manufacturer was not notified of the failure. The failure mileage was approximately 156,580.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 55 MPH exiting a residential area. The front wheel axle came apart. The contact's husband removed the shocks. The contact was able to drive the vehicle to her residence. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17E048000 (Wheels, Suspension). The contact called the local dealer, who confirmed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 220,000.

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 19V435000 (Suspension), and the dealer confirmed that the recall repair was performed. However, the contact stated while driving at various speeds on a bumpy road surface, the vehicle jerked significantly, and there was an abnormally loud sound coming from the suspension. The contact stated that the failure progressively worsened, causing the steering wheel to seize. The contact stated that the vehicle had become undrivable. The dealer was notified of the failure and advised the contact that the recall repair had been performed. The manufacturer was contacted and informed the contact that the recall repair had not been performed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 199,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that oil from the turbo booster had leaked onto the catalytic converter and both the turbo booster and catalytic converter needed to be replaced. The vehicle was not yet repaired. The contact indicated that previously the power transfer off unit was faulty, causing the vehicle to suddenly lose accelerating power; and the front control arms and ball joints were replaced. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 85,000.

I recently went to a mechanic sho0 to have a wheel alignment done because my steering wheel is about 50% tilted to the left. The shop told me they were unable to align the vehicle because there was a problem with my toelinks in the back of my car preventing the wheel from being straight. I called Ford to see if there was anything they could do because I got my toelinks done when there was a recall back in 2019. I have since had issues with my steering wheel not being lined and thought it was just out of balance. I would like for the toelinks to be looked at once again because apparently there is an issue with them.

I brought my vehicle in for a recall that replaced the rear toe links. The factory adjustable toe link was replaced with a solid non-adjustable toe link. This dealer stated there is no way to adjust the toe. My vehicle feels like the rear is “dancing” when I hit most road imperfections. In the rain, it gets significantly worse. I will be taking my vehicle to an independent shop, but the recall work has unintentionally created a dangerous condition due to no longer being able to align the rear of the vehicle. The recall done was Safety Recall 20S62. I feel at a minimum, Ford needs to cover the costs incurred by owners paying to have the new toe links removed and replaced with aftermarket adjustable toe links, as well as paying for the alignment. I have reached out to both the dealer and Ford. The dealer stated they performed...

The contact owns a 2016 Ford Explorer. The contact stated while driving 20 MPH in the snow, the vehicle started fishtailing. The contact was able to continue driving at slow speeds. The vehicle was taken to an independent mechanic for an alignment; however, the mechanic informed the contact that the rear suspension toe links had failed and needed to be replaced. The mechanic determined that the failure was related to NHTSA Campaign Number: 21V537000 (Suspension) and referred the contact to the dealer for assistance. The contact stated that the failure recurred while driving in the rain. The contact veered to the side of the road. The contact was able to continue driving after the rain stopped. The contact stated that the failure had been recurring increasingly while driving over potholes. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under the...

component or system failed or malfunctioned unavailable for inspection upon he safety of others put at risk Had the problem been reproduced or confirmed by a dealer or independent service center Has the vehicle or component been inspected by the manufacturer representatives or others warning lamps messages other symptoms of the problem prior to the failure, and when didnt first appear What component or system failed or malfunctioned, and is it available for inspection upon request? How was your safety or the safety of others put at risk Has the problem been reproduced or confirmed by a dealer or independent service center component been inspected by the manufacturer,representatives any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear fully report

My car has 84000 miles on it. The car recently over heated, I checked the coolant level, and it was low. I filled it to the required level and the warning went away. 2 weeks later it came back, I brought it to the mechanic and was told that the engine needs to be replaced. That it is recycling exhaust from the engine back through the coolant system and that cylinder 3 is misfiring. I spent over an hour on the phone with Ford who repeatedly stiff armed me on any sort of assistance with the issue or information on expected or estimated failure rates for these issues. The car is currently at the mechanic where I have an estimate with a $12,000 price tag on it. To make this worse, in October of last year I was driving down [XXX] and when I went to exit the highway, there...

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle was taken to an independent mechanic for service, and the contact was made aware of a failure with the rear upper control arms. The contact stated that both control arms displayed abnormal movements, and the suspension could not be properly aligned. No warning lights were illuminated. After investigating the failure, the independent mechanic related the failure to NHTSA Campaign Number: 21V537000 (Suspension) however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 116,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V537000 (Suspension). The contact stated that on several occasions while driving at various speeds and making a left or right turn, the wheels continued to turn. The vehicle was taken to a dealer where the contact was informed that the electric steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Subject: Urgent Vehicle Safety Complaint Regarding Defective Water Pump in Ford and Lincoln Vehicles I am writing to bring to your attention a critical safety concern affecting numerous Ford and Lincoln vehicles worldwide, specifically those equipped with Cyclone (Duratec) engines. The issue at hand revolves around a defective water pump, which has manifested in various models, including but not limited to: - Ford Edge - Ford Explorer - Ford Flex - Ford Fusion - Ford Taurus - Lincoln Continental - Lincoln MKT - Lincoln MKX Owners of these vehicles are experiencing a significant and alarming risk of stalling in traffic, posing a severe threat to both driver and passenger safety. The potential consequences, including the increased likelihood of accidents and fatalities, demand immediate attention and action from Ford Motor Company who has been sued multiple times and is avoiding to respond to the judgements against them trying to use any...

I [XXX] went with my mom [XXX] to buy a vehicle off of [XXX] . It was a 2016 ford explorer. I payed 13,000. The began to lose control when driving on a bumpy road and while braking I took the car to a Ford dealer and had some repairs, but they didn’t find the problem. I used the car sparingly and within two weeks it got much worse. Very unsafe to drive I brought it to another Ford dealership and I paid for substantial repairs for the suspension. The first time I drove it on a bumpy the car lost control again. I managed to regain control and drive it to the side of the road and had someone pick up the car. I went to trade the car in and learned the vehicle had been in two accidents and was reported as a total loss. Per the Carfax...

The rear toe suspension link failed on my Ford 2016 Explorer Sport for the 4th time on 10/20/2023 while I was driving. I heard a pop and lost total control of my vehicle. My vehicle immediately veered right going down an embankment. Thankfully trees where there to stop the vehicle from going into a roll. My safety was put at risk. I could of died. I have sustained injuries physically and mentally fromt he crash. My children were just in that car, I had just dropped them off at school an hour prior. No warning lamps. The police only did an accident report. My insurance has been contacting me about the noise I heard right before loosing all control. The rear suspension toe link has been recalled and fixed three times prior to this happening. This is the forth time this part has broke on me. This time I am...

The rear suspension toe link fractured while driving. The vehicle became uncontrollable and we nearly had a crash. When I ordered a new suspension toe link, it was different from the original one. I became suspicious and went to investigate, because the local dealer had no information and kept saying that I have ordered a wrong part. I saw this recall from Ford: [XXX] When I search on your website based on my VIN number [XXX] I don't find recalls related to the rear suspension toe link for my vehicle. That's strange because it's a Ford Explorer 2016 and based on the recall info "Affected vehicles were built at Chicago Assembly Plant from Sept. 4, 2012, to Jan. 25, 2017" the car falls complies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

#1-My rear passenger seatbelt is being cut by some thing down inside of the back seat where the belt is retrieved. This belt is getting more cuts as it is being used since that is where my Grandson now sits. It was not used prior to me having to pickup my Grandson. This is very concerning !!! #2 My drivers side front windshield weather stripping keep popping out and is now blown off, very scary. #3 Just last week I started to hear some popping noise in the front suspension, but could not tell what it was coming from. Just yesterday while making a right hand turn the front suspension and the steering locked up. I was able to turn it back straight after a few seconds as the steering wheel had locked to the right. Praise God there were 3 lanes and I was able to make the correction...

Ford Dealer reports 3 toe link recalls are for 2013-2017 Ford Explorer are not on my 2016 Ford Explorer Limited but my toe links are out of spec and unable to be adjusted. Private mechanic (independent service center) reports this condition can lead to a crash. Vehicle was purchased and driven in New Jersey. Vehicle is available for inspection. No warning lights or messages.

The vehicle became very difficult to steer while on the freeway and then the steering system completely failed. I was able to safely get off the freeway, but I was lucky. This could have been devastating. There were no warning lights until the system shut down. The system issues match exactly the complaints of those who experienced issues with the rear toe link. I live in California, in the Sierra Nevadas in an area with high snow and brine (corrosive) used daily in the winter. The recall is not showing in my area because Ford has deemed all of California as a non corrosive area. This is an extremely dangerous, recognized safety issue which I was not given notice of the recall because Ford mis-catergorized all of California as a non-snow area.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, a rattling noise was heard underneath the vehicle. Additionally, water was entering the vehicle from the roof rack. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 20V675000 (Suspension), 21V537000 (Suspension), and 21V316000 (Structure). The contact stated that after taking the vehicle to a local dealer for the recall repairs, he was made aware that there was no mechanic available to complete the needed recall repairs. The contact stated that he was rescheduled on two other occasions. The vehicle was not repaired, and the contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. Parts distribution disconnect.

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 15 MPH, the power steering failed, and the vehicle started fishtailing. The contact used excessive force to regain control of the vehicle. The contact was able to get the vehicle to stop. There were no warning lights illuminated. The contact had the vehicle towed to the dealer. The contact learned that the rear toe link had disconnected from the vehicle causing the rear passenger’s side tire to no longer to be able to properly attach to the vehicle. The vehicle learned that the failure was related to NHTSA Campaign Number: 21V537000 (Suspension) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 100,000.

I felt a thumping when turning the steering wheel and took it to the dealership who kept it for two days to attempt to replicate the same noise but they were unable to reproduce or replicate. Two or maybe three months later, the thumping noise turned into a clicking noise. Again, I immediately took it to the Ford dealership and fortunately a mechanic was still on duty. They test drove the vehicle and heard the same noise. They ask if I could leave the vehicle for more testing with their suspension specialist and they will contact me the next day. The next day they contacted me and I was told 'this is a common problem and Ford is aware of issue but has not issued a recall'. Concerned about the comment I took it to a second Ford dealership. The second dealership kept it for a day and of course...

Driving to work through mountain passes as I live in northern Montana, warning lights came on in dash. Lost power steering ran off road, regained control, took it to ford dealership they said $2200 to fix, I've only had the car just over a month, I pay $750, and now the car sits

When driving made horrible noises but took into the dealer Purvis Ford, we showed them the recall letter but then stated it was only the control arms which we ended up paying for .

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V537000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My rack and pinion steering column and power steering pump went out causing a hefty cost to replace and it is starting to fail again creating hazardous conditions while driving. I do believe there is a steering issue in these models. Also my power lift gate in the back closes without stopping automatically while I’m loading the rear or unloading. There is NO STOPPING SAFETY SENSOR, I HAD THE BACK CLOSE ON ME MULTIPLE TIMES AND ALMOST CRUSH ME. there is no safety sensor to stop the power lift gate from closing on you, I have had to crawl in my rear end to avoid being crushed by my liftgate! This is not safe!

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The tie rod on my 2016 Ford Explorer BROKE. Luckily my husband was just backing it out of our garage He heard a loud noise sounding like he had run over something metal and the car would not move. He got out to take a look and the right front wheel was turned completely sideways The dealership told us to bring it in. We had to hire a flat bed truck to get it there.so that was at our expense.When the flat bed truck driver came from another repair shop to help us, he immediately said "Oh,you have a broken tie rod huh?" We did not know. He said there is a rubber boot around the tie rods and our tie rod broke.My husband told the garage dealership this.They said they had never heard of that. BUT in taking it apart they discovered that was the case. We were without...

The contact owned a 2016 Ford Explorer. The contact stated that while driving at 65 - 67 mph, the contact lost control of the vehicle when the rear driver side toe link fractured. The vehicle ended up in a ditch and crashed into several trees. The contact was transported to the hospital by ambulance but his wife, who was a passenger, did not receive medical attention. A police report was filed. The vehicle was towed to a towing yard and deemed totaled by the insurance company. The contact stated that the rear toe link had fractured a month prior to the collision and was replaced by an independent mechanic. The dealer and manufacturer were made aware of the failure but offered no assistance. The failure mileage was 91,000.

The contact owns a 2016 Ford Explorer. The contact received a notification for NHTSA Campaign Number: 19V435000 (SUSPENSION) however, the part to do the recall repair was unavailable. The dealer was notified about the recall however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue and referred the contact to NHTSA. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

HEARD NOISES WHEN I TURN MY STEERING WHEEL. I WAS TOLD I NEED TO HAVE MY RACK AND PINION STEERING REPLACE-EST COST MID 2K. STARTING TO RESEARCH ONLINE AND I SEE THAT THIS IS A COMMON PROBLEM WITH POTENTIAL SEVERE CONSEQUENCES IF NOT FIXED. WHY HASN'T THIS BEEN RECALLED??? ALSO WE HAD TO REPLACE THE STRUTS. THE CAR DOES NOT HAVE 50K MILES YET. I DO HAVE THE REPAIR FOR THE STRUTS. HAVE NOT REPAIRED THE RACK AND PINION YET.

I RECEIVED THE RECALL NOTICE IN OCTOBER 2020 MANUFACTURER RECALL NUMBER20S62 NHTSA RECALL NUMBER20V675. WHEN ATTEMPTING THE SCHEDULE WITH KOONS FORD ANNAPOLIS, I HAVE BEEN TOLD THE PARTS ARE STILL ON BACK ORDER. THIS IS NOW MONTH 5 AND THE RECALL HAS NOT BEEN CORRECTED.

CAR WENT IN FOR RECALL NHTSA #20V675 AND DEALER INSPECTED VEHICLE AND INFORMED US, IT HAS FAILED INSPECTION AND WILL REQUIRE REPLACEMENT. THEY HAVE PARTS QUOTED AT 4-6 WEEKS OUT AND WE ASKED ABOUT A RENTAL VEHICLE AND WERE INFORMED THAT IT WOULD NOT BE COVERED. WE ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THEY WILL NOT STATE IT IS SAFE TO DRIVE, SO THEREFORE WE CANNOT DRIVE IT. CONTACTED FORD CUSTOMER SERVICE AND WERE INFORMED OUR RENTAL REQUEST WAS DENIED AND THEY WILL NOT SAY THE CAR IS SAFE TO DRIVE. WE CANNOT BE WITHOUT A CAR FOR 6 WEEKS AND CANNOT AFFORD A RENTAL FOR THAT AMOUNT OF TIME. FORD SHOULD COVER RENTAL WHEN PARTS ARE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V675000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED BEAU TOWNSEND FORD (1020 W. NATIONAL RD, VANDALIA, OH 45377, (937) 898-5841) TO SCHEDULE AN APPOINTMENT AND THE DEALER CONTACTED THE CONTACT BACK TO INFORMED HIM THAT THERE WERE NO PARTS AVAILABLE FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE MANUFACTURER BUT THERE WAS NO RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). THE VEHICLE TAKEN LOCAL DEALER KEVIN'S ROYAL FORD OF COOPERSTOWN (5069 NY-28, COOPERSTOWN, NY 13326:(607) 547-9924) AND HAD THE RECALL COMPLETED. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN THE VEHICLE'S TOE LINK DETACHED AND CRASHED INTO A GUARD RAIL AND DROVE INTO A DITCH. ALL 5 AIR BAGS DEPLOYED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK ANY MEDICATION ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE COMPANY DEEMED THE VEHICLE A LOSS. THE VEHICLE WAS TOWED TO A JUNKYARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V675000(SUSPENSION) ON NOVEMBER OF 2020 AFTER THE ACCIDENT. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,300. *JS

I RECEIVED A RECALL NOTICE FROM FORD ON THURSDAY. EVERYTIME I CALL TO MAKE A SERVICE APPOINT, I TOLD RECALL COMPUTERS ARE DOWN.

WHILE MOVING THE STEERING WHEEL THERE IS A WEIRD CLUNK/POP NOISE AND FEELS A BIT LOOSE. SO THIS IS CONCERNING 66,000 MILES ON MY VEHICLE. ALSO THE FRONT SUSPENSION IS VERY ROUGH AND I HAVE TAKEN VERY GOOD CARE. DEALERSHIP WAS NOT SURE WHAT IT WAS BUT STATED IT WAS SAFE

TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.

I HAD THE REAR TOE LINKS REPLACED DUE TO A SAFETY RECALL DECEMBER 2, 2019. ON 09/27/20, I WAS RETURNING HOME AFTER DROPPING MY KIDS OFF TRAVELING 70 MPH ON A HIGHWAY, WHEN THE RECAL PART I HAD REPLACED LESS THAN A YEAR AGO BREAK. THIS CAUSED ME TO LOSE CONTROL AND HAVE AN ACCIDENT. I NOTIFIED FORD OF THIS 09/28/20 AND I WAS INFORMED THAT THE RECAL WAS COMPLETED, NOTHING THEY COULD DO. I INFORMED THEM THE PART BROKE AT THE WELD WHICH IS A DEFECTIVE PART. AGAIN, I WAS TOLD OT THEIR PROBLEM. THIS HAS CAUSED MY VEHICLE TO TO BE TOWED , DAMAGE TO THE REAR BUMPER AND MYSELF BUYING A NEW PART OUT OF POCKET TO GET VEHICLE ON ROAD AGAIN TO GO TO WORK. THIS IS ALSO ANY OTHER PROBLEMS THAT IT MAY HAVE CAUSED DUE TO STRESS ON VEHICLE, LIKE OTHER TOE LINK, TIRES,...

NOTICED PROBLEM WITH STEERING. WHEN I CHANGED LANES THE VEHICLE CONTINUED IN THAT DIRECTION UNTIL I CORRECTED IT. THIS HAPPENED SEVERAL TIMES WHILE DRIVING HOME FROM WORK SO I WENT STRAIGHT TO MATT BOWERS FORD IN METAIRIE. I WAS TOLD THE STEERING GEAR NEEDED TO BE REPLACED, THE MODULE REPROGRAMMED AND AN ALIGNMENT. I'VE SEEN QUITE A FEW RECALLS CONCERNING THIS BUT WAS NOT TOLD THAT MY VHEICLE VIN WAS NOT AFFECTED. I NOW SEE MANY PEOPLE ARE COMPLAINING OF THE SAME PROBLEMS. THIS SHOULD BE LOOKED AT CAREFULLY BEFORE SOMEONE GETS HURT.

BROKEN TOE LINK. FORD REFUSING TO RECOGNIZE IT AS A FAILURE UNDER FORD RECALL 19S17. THEY SAY IT WAS REPAIRED UNDER FORD RECALL 17S11. REAR DRIVER SIDE TOE LINK BROKE 7/25/20 WHEN GOING OVER A RAILROAD GRADE CROSSING. OEM REPLACEMENT PART PURCHASED FROM FORD DEALER BROKE 8/24/20 TURNING GENTLY TO THE LEFT. ATTACHED PICTURE IS THE ORIGINAL LINK THAT BROKE 7/25/20. REPLACEMENT PART BOUGHT THROUGH FORD DEALER BROKE IN APPROXIMATELY THE SAME AREA.

I WAS DRIVING ON THE HIGHWAY 65 IN HAM LAKE, MN SEVERAL WEEKS AGO WHEN I SUDDENLY LOST CONTROL OF THE STEERING. THE VEHICLE LUNGED TO THE LEFT TOWARDS THE DITCH. I WAS ABLE TO FISHTAIL IT BACK ONTO THE ROAD, ALMOST ROLLED THE VEHICLE AND BARELY KEPT IT UNDER CONTROL. I GOT OVER TO THE RIGHT SHOULDER AND CALL THE ANOKA COUNTY SHERIFF FOR ASSISTANCE. A DEPUTY ASSISTED BUT I DON'T BELIEVE A FORMAL POLICE REPORT WAS FILED. THIS WAS SUNDAY JULY 19TH. WE WERE ABLE TO GET TO LOCAL MECHANIC WHO LOOKED AT IT THE FOLLOW DAY AND DETERMINED THAT THE TOE CONTROL LINK HAD BROKEN. THEY REPAIRED IT WITH A NEW PART FROM THE LOCAL FORD DEALERSHIP AND THE VEHICLE SEEMED FINE. LAST NIGHT THE NEW PART THAT THEY INSTALLED BROKE AS WELL. I LOOKED ONLINE AND SEE THAT THERE IS A RECALL FOR THIS EXACT PART,...

THIS CAR HAS EXTREMELY BAD SWAY IN THE REAR END, IT CANNOT BE DRIVEN OVER 40 MPH OR YOU WILL LOSE TOTAL CONTROL OF THE VEHICLE

49000 MILES, ELECTRONIC STEERING IS STARTING TO GO OUT. WHEN DRIVING MODERATE SPEEDS CAR MAKES LOUD AUDIBLE NOISES ESPECIALLY WHEN TURNING THE WHEEL. RACK AND PINION WILL NEED TO BE REPLACED. FORD TOLD ME IT WAS 100% SAFE TO DRIVE. TOOK TO INDEPENDENT MECHANIC WHO SAID THE EXACT OPPOSITE AND SHOULD BE REPLACED BEFORE IT GOES OUT HEAVEN FORBID AT HIGH SPEEDS.FAMILY OF 4 YOUNG KIDS, THIS IS SUPPOSED TO BE A SAFE, FAMILY CAR. FORD IS PUTTING A LOT OF FAMILIES AT RISK NOT RECALLING THIS. THIS CAR ONLY HAS 49K MILES. THEY ARE LOSING LOTS OF RETURN CUSTOMERS BY NOT HANDLING A SAFETY ISSUE PROPERLY. I HOPE NO DEATHS HAVE TO HAPPEN TO BRING MORE SEVERITY TO THIS PRESSING ISSUE. IF YOU HEAR A CLICK WHEN STEERING, GET THE CAR INSPECTED ASAP! CLICKING OCCURS WHEN STATIONARY AND IS MORE INTENSE WHEN DRIVING. IT COULD GO OUT AT ANY...

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT AT START-UP OR WHILE DRIVING AND ATTEMPTING TO TURN IN EITHER DIRECTION, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO BOZARD FORD LINCOLN (540 OUTLET MALL BLVD, ST. AUGUSTINE, FL 32084, (904) 824-1641) TO BE DIAGNOSED. THE STRUT TOWER AND STEERING GEAR NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE 78,105.

I STARTED HEARING A KNOCKING IN THE FRONT END AND THE STEERING WAS VERY LOOSE, WHEN I TURNED RIGHT AT FIRST AND ON OCCASION TO THE LEFT MECHANIC SAID IF I HAD GONE MUCH FURTHER IT WOULD HAVE BROKEN ALL THE WAY AND I WOULD HAVE LOST ALL CONTROL OF THE SUV. *TR

THE RACK & PINION STEERING BROKE AND FORD IS REFUSING TO INCLUDE IT IN THE RECALL THEY HAVE ON THIS EXACT PROBLEM. *TR

THE RECALLED TOE LINK ON THE REAR SUSPENSION BROKE 3 MONTHS AFTER IT WAS REPLACED AND CAUSE A CRASH WHILE DIVING DOWN THE HIGHWAY, SLOWING FOR A SPEED ZONE FOR A TOWN. INVOLVING BODY DAMAGE. AND THE VEHICLE WAS REPAIRED AND 1 WEEK AFTER GETTING IT BACK FROM THE DEALER THE LINK BROKE FOR A SECOND TIME, WHILE ON A CURVE WITH CRUISE CONTROL ON ROAD CONDITIONS WERE DRY BOTH TIMES.WE HAVE OWNED THE VEHICLE FOR 6 WEEKS TOTAL AND HAVE ONLY BEEN ABLE TO DRIVE FOR 2 OF THEM.

MY CAR WAS COMPLETELY TOTALED IN AN ACCIDENT ON 10/21/19. I RECEIVED VERY SERIOUS MULTIPLE BRAIN BLEEDS, FACIAL LAC, FACIAL & HEAD FX'S & A SEVERE TBI. MY MOM REC A CONCUSSION, FACIAL LAC CONCUSSION & A FX CLAVICLE. WE STOPPED AT THE STOP SIGN & MOVED TO THE CENTER BETWEEN THE 4 LANES & STOPPED AGAIN & WE WERE HIT BY A LARGE ROLL ON ROLL OFF ROCK CARRYING DUMP TRUCK IN THE MIDDLE OF THE LANES. THE CAR WAS COMPLETELY TOTALED & I WAS IN A COMA & AIRLIFTED TO A TRAUMA CTR APPROX 40 MINS AWAY, BUT I WAS IN RESP ARREST & NOT EXPECTED TO LIVE. IT IS UNKNOWN EXACTLY WHAT CAUSED THE UNSAFE CONDITIONS, HOWEVER I NEVER CROSS STRAIGHT ACROSS THE TRAFFIC & WE HAD BEEN ON A VERY VERY BUMPY INTERSECTION THE FRI BEFORE THE ACC ON MONDAY & THE CAR HAD NOT BEEN...