NHTSA Complaint #11350961 — 2016 FORD EXPLORER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11350961 |
| Vehicle | 2016 FORD EXPLORER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 144,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
BROKEN TOE LINK. FORD REFUSING TO RECOGNIZE IT AS A FAILURE UNDER FORD RECALL 19S17. THEY SAY IT WAS REPAIRED UNDER FORD RECALL 17S11. REAR DRIVER SIDE TOE LINK BROKE 7/25/20 WHEN GOING OVER A RAILROAD GRADE CROSSING. OEM REPLACEMENT PART PURCHASED FROM FORD DEALER BROKE 8/24/20 TURNING GENTLY TO THE LEFT. ATTACHED PICTURE IS THE ORIGINAL LINK THAT BROKE 7/25/20. REPLACEMENT PART BOUGHT THROUGH FORD DEALER BROKE IN APPROXIMATELY THE SAME AREA.
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