NHTSA Complaint #11315894 — 2016 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11315894
Vehicle	2016 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	January 18, 2020
Date Filed	March 3, 2020
Mileage	84,400 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

THE RECALLED TOE LINK ON THE REAR SUSPENSION BROKE 3 MONTHS AFTER IT WAS REPLACED AND CAUSE A CRASH WHILE DIVING DOWN THE HIGHWAY, SLOWING FOR A SPEED ZONE FOR A TOWN. INVOLVING BODY DAMAGE. AND THE VEHICLE WAS REPAIRED AND 1 WEEK AFTER GETTING IT BACK FROM THE DEALER THE LINK BROKE FOR A SECOND TIME, WHILE ON A CURVE WITH CRUISE CONTROL ON ROAD CONDITIONS WERE DRY BOTH TIMES.WE HAVE OWNED THE VEHICLE FOR 6 WEEKS TOTAL AND HAVE ONLY BEEN ABLE TO DRIVE FOR 2 OF THEM.

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