2016 FORD EXPLORER — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

2,925

Owner Complaints

55 Crashes 18 Fires

14

Recalls

ACTIVE RECALL

51

Service Bulletins

0

Investigations

Overview of the 2016 FORD EXPLORER

The 2016 FORD EXPLORER has received a total of 2,925 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 25 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:ROOF AND PILLARS, SUSPENSION:REAR. 51 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Steering (498 complaints), Unknown Or Other (409 complaints), and Engine (375 complaints).

Recalls for the 2016 FORD EXPLORER

NHTSA has recorded 25 recalls for the 2016 FORD EXPLORER, potentially affecting up to 12,180,028 vehicles.

Recall 24V031000 — STRUCTURE:BODY:ROOF AND PILLARS

| 1,889,110 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

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Recall 24V031000 — STRUCTURE:BODY:ROOF AND PILLARS

| 1,889,110 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

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Recall 21V537000 — SUSPENSION:REAR

| 631,176 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode...

Consequence: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously...

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Recall 21V316000 — STRUCTURE:BODY

| 616,967 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1,...

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Recall 21V316000 — STRUCTURE:BODY

| 616,967 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1,...

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Recall 21V316000 — STRUCTURE:BODY

| 616,967 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1,...

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Recall 21V316000 — STRUCTURE:BODY

| 616,967 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1,...

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Recall 21V316000 — STRUCTURE:BODY

| 616,967 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1,...

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Recall 21V316000 — STRUCTURE:BODY

| 616,967 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1,...

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Recall 21V316000 — STRUCTURE:BODY

| 616,967 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1,...

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Recall 20V692000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

| 15,587 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become...

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Recall 20V675000 — SUSPENSION:REAR

| 454,941 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435....

Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer...

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Recall 19V435000 — SUSPENSION:REAR

| 1,194,173 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact...

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Recall 17V767000 — SEATS

| 177,264 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.

Consequence: In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.

Remedy: Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January...

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Recall 17E048000 — WHEELS:HUB

| 630 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Consequence: A loss of the wheel or wheel end can increase the risk of a crash.

Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford...

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Recall 17E048000 — SUSPENSION:REAR

| 630 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Consequence: A loss of the wheel or wheel end can increase the risk of a crash.

Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford...

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Recall 16V475000 — SEATS:FRONT ASSEMBLY:RECLINER

| 5,280 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Consequence: The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.

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Recall 16V183000 — ENGINE AND ENGINE COOLING:ENGINE

| 1,543 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.

Consequence: Overheating of the engine block increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at...

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Recall 15V605000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

| 203 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.

Consequence: If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.

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Recall 15V464000 — PARKING BRAKE

| 7,165 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not...

Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service...

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Recall 25V347000 — STRUCTURE:BODY

| 492,145 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Consequence: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy: The remedy is currently under development. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service...

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Recall 25V347000 — STRUCTURE:BODY

| 492,145 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Consequence: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy: The remedy is currently under development. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service...

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Recall 25V347000 — STRUCTURE:BODY

| 492,145 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Consequence: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy: The remedy is currently under development. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service...

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Recall 25V685000 — EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

| 59,006 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Consequence: An electrical short circuit can increase the risk of a fire.

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will...

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Recall 25V685000 — EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

| 59,006 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Consequence: An electrical short circuit can increase the risk of a fire.

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will...

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Owner Complaints for the 2016 FORD EXPLORER

2,925 complaints have been filed with NHTSA for the 2016 FORD EXPLORER. Below is a breakdown by vehicle component.

Steering
Complaints: 498 9 Crashes 7 Injuries
Unknown Or Other
Complaints: 409 9 Crashes 2 Fires 25 Injuries
Engine
Complaints: 375 3 Crashes 3 Fires 8 Injuries
Structure
Complaints: 340 2 Crashes 1 Fire 1 Injury
Power Train
Complaints: 195 6 Crashes 4 Fires
Structurebody
Complaints: 186 1 Crash 3 Injuries
Electrical System
Complaints: 114 1 Crash 5 Fires 4 Injuries
Fuelpropulsion System
Complaints: 103 1 Crash 1 Fire 5 Injuries
Air Bags
Complaints: 97 6 Crashes 1 Fire 6 Injuries
Vehicle Speed Control
Complaints: 73 1 Crash
Suspension
Complaints: 68 8 Crashes 4 Injuries
Engine And Engine Cooling
Complaints: 59
Wheels
Complaints: 49 2 Crashes 3 Injuries
Seat Belts
Complaints: 39
Engine And Engine Coolingexhaust System
Complaints: 35 3 Injuries
Seats
Complaints: 31 1 Fire 4 Injuries
Visibilitywiper
Complaints: 29
Electronic Stability Control Esc
Complaints: 18 1 Crash
Steeringrack And Pinion
Complaints: 18 1 Crash
Service Brakes
Complaints: 17 3 Crashes 2 Injuries
Visibilitywindshieldcritical Fasteners
Complaints: 15
Engine And Engine Coolingcooling Systempump
Complaints: 10
Tires
Complaints: 10
Steeringelectric Power Assist System
Complaints: 8
Visibilitywindshield
Complaints: 8
Power Trainautomatic Transmissiontorque Converter
Complaints: 7
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 6
Visibilitysunmoon Roof Assembly
Complaints: 6
Fuel System Gasoline
Complaints: 5 2 Injuries
Lane Departure Assist
Complaints: 5
Structurebodydoor
Complaints: 5
Structurebodyroof And Pillars
Complaints: 5
Back Over Prevention
Complaints: 3
Engine And Engine Coolingexhaust Systememission Control
Complaints: 3 1 Injury
Power Trainautomatic Transmission
Complaints: 3
Structurebodyhatchbackliftgate
Complaints: 3 1 Injury
Tirespressure Monitoring And Regulating Systems
Complaints: 3
Visibility
Complaints: 3
Electrical System Instrument Clusterpanel
Complaints: 2
Electrical Systeminstrument Panelspeedometerodometer
Complaints: 2
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
Complaints: 2
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
Complaints: 2
Exterior Lighting
Complaints: 2
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
Complaints: 2
Steeringrack And Pinionrack
Complaints: 2
Structurebodyhatchbackliftgatesupport Devicestrut
Complaints: 2 1 Injury
Tirestreadbelt
Complaints: 2
Traction Control System
Complaints: 2
Vehicle Speed Controlthrottle
Complaints: 2
Back Over Prevention Rearview System Braking
Complaints: 1
Back Over Prevention Sensing System Camera
Complaints: 1
Electrical System12v24v48v Batterycables
Complaints: 1
Electrical Systemadasparking Assistsensors
Complaints: 1
Electrical Systemwiring
Complaints: 1
Engine And Engine Coolingcooling System
Complaints: 1
Engine And Engine Coolingenginegasolineturbosupercharger
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
Complaints: 1 1 Injury
Equipment Adaptivemobility
Complaints: 1
Equipmentelectricalengine Block Heater
Complaints: 1
Exterior Lightingheadlights
Complaints: 1
Forward Collision Avoidance Dynamic Brake Supportbrake Assist
Complaints: 1 1 Crash
Fuel System Gasolinedeliveryfuel Pump
Complaints: 1
Fuel System Gasolinefuel Injection Systemthrottlebodymanifold
Complaints: 1
Fuel System Other
Complaints: 1
Lane Departure Blind Spot Detection
Complaints: 1
Lane Departure Warning
Complaints: 1
Latcheslockslinkages
Complaints: 1
Latcheslockslinkagesdoorslatch
Complaints: 1
Latcheslockslinkagesfuelingcharging Doorhatchportlatchlock Release System
Complaints: 1
Latcheslockslinkageshatchbackliftgatelock
Complaints: 1
Parking Brake
Complaints: 1
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
Complaints: 1
Power Trainaxle Assembly
Complaints: 1
Power Traindrivelinedriveshaft
Complaints: 1
Power Traintransfer Case 4 Wheel Drive
Complaints: 1
Seatscritical Fasteners
Complaints: 1
Seatsfront Assemblyseat Heatercooler
Complaints: 1
Service Brakes Airantilockabs Warning Light
Complaints: 1
Steeringgear Box Other Than Rack And Pinion
Complaints: 1
Steeringhydraulic Power Assist System
Complaints: 1
Steeringhydraulic Power Assistpower Steering Fluid
Complaints: 1
Steeringlinkagestie Rod Assembly
Complaints: 1
Steeringsteering Wheel Handle Baryawangle Sensor
Complaints: 1
Structurebodydoorhandleexterior
Complaints: 1
Structureinterior Panelsdoor
Complaints: 1
Suspensionfronthub
Complaints: 1
Suspensionfrontshock Absorber
Complaints: 1
Suspensionrear
Complaints: 1
Visibilitydefrosterdefoggerhvac Systemfanmotor
Complaints: 1
Visibilityglass Siderear
Complaints: 1
Visibilitypower Window Devices And Controls
Complaints: 1

Most Recent Complaints

#11719425 | STRUCTURE | | N/A miles
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the rain, water leaked inside the vehicle. There was water accumulating on the floor on the driver’s and the passenger’s side of the vehicle. The contact was unsure of where the water was entering the vehicle. The contact stated that on a separate occasion, while driving 60 MPH, the driver's side A-pillar trim and the passenger's side A-pillar trim had detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired. The contact was unsure if the water was entering from the A-pillar trim. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
#11718812 | STRUCTURE | | 220,000 miles
The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that all the door trims were loose. In addition, there was an abnormal sound coming from the doors while they were closed. The vehicle was taken to an independent mechanic and was diagnosed with loosened bolts on the doors. The independent mechanic tightened the bolts. However, the failure persisted. The contact stated that the driver's side A-pillar trim was loose. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 220,000.
#11718812 | STRUCTURE:BODY:DOOR | | 220,000 miles
The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that all the door trims were loose. In addition, there was an abnormal sound coming from the doors while they were closed. The vehicle was taken to an independent mechanic and was diagnosed with loosened bolts on the doors. The independent mechanic tightened the bolts. However, the failure persisted. The contact stated that the driver's side A-pillar trim was loose. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 220,000.
#11718484 | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | | 98,331 miles
The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked and occupied, while attempting to open the driver’s side door with the door handle, the door failed to respond as needed. However, when the button was pushed to unlock the vehicle, the door responded as intended. The contact stated that the driver’s side window failed to operate as needed. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,331.
#11718362 | STRUCTURE:BODY | | N/A miles
The pillars flew off and I can not get them repaired and they have no remedy for it the dealership glued them back

View all Steering complaints →

Safety Rating for the 2016 FORD EXPLORER

The 2016 FORD EXPLORER received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2016 FORD EXPLORER

Ford Motor Company has issued 51 technical service bulletins (TSBs) for the 2016 FORD EXPLORER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

21R01 — SUSPENSION:REAR

Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some of the affected vehicles exposed to a highly corrosive environment where road salt is used extensively during winter months, have experienced a seized toe link ball joint resulting in a fracture of the outboard section...

21R01 — UNKNOWN OR OTHER

Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some of the affected vehicles exposed to a highly corrosive environment where road salt is used extensively during winter months, have experienced a seized toe link ball joint resulting in a fracture of the outboard section...

21B11-S2 — SEAT BELTS

Certain 2014-2016 Model Year Explorer Vehicles 2nd Row Inflatable Seat Belt - In all of the affected vehicles, the air bag light may illuminate as a result of a worn or damaged connection to the rear inflatable seat belt connector.

TSB-17-0044 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

EXHAUST ODOR IN VEHICLE

22N01 — SUSPENSION

This program provides a no-cost, one-time repair (if needed) to the rear wheel knuckles for six (6) months from the Repair Order (RO) opening date for field service actions 21S32 or 21S43 provided that the RO opening date occurs on or before July 31, 2023. This is a one time...

SSM 50395 — ELECTRICAL SYSTEM:SOFTWARE

Some 2016 Explorer vehicles equipped with factory remote start (on the key fob) may exhibit erratic operation of the climate control seats and/or heated steering wheel during a remote start event. Examples of this may include: cooled seats when the last setting commanded heated seats, inoperative/deactivated heated steering wheel, etc....

SSM 50395 — STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER

Some 2016 Explorer vehicles equipped with factory remote start (on the key fob) may exhibit erratic operation of the climate control seats and/or heated steering wheel during a remote start event. Examples of this may include: cooled seats when the last setting commanded heated seats, inoperative/deactivated heated steering wheel, etc....

SSM 50395 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Some 2016 Explorer vehicles equipped with factory remote start (on the key fob) may exhibit erratic operation of the climate control seats and/or heated steering wheel during a remote start event. Examples of this may include: cooled seats when the last setting commanded heated seats, inoperative/deactivated heated steering wheel, etc....

21N01 — ENGINE AND ENGINE COOLING

This program provides a no-cost, one-time repair (if needed) to the high-speed cooling fan relay and respective electrical terminals, if affected, to ten (10) years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first.

20N11-S1 — EQUIPMENT

A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing Nozzles Part Number 08193 This program provides a one-time repair for the roof rail covers and retaining clips to 10 years of...

Showing 10 of 51 technical service bulletins.

NHTSA Investigations for the 2016 FORD EXPLORER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FORD EXPLORER

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Other FORD Models

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