2016 FORD EXPLORER Structurebodydoor Problems

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated that all the door trims were loose. In addition, there was an abnormal sound coming from the doors while they were closed. The vehicle was taken to an independent mechanic and was diagnosed with loosened bolts on the doors. The independent mechanic tightened the bolts. However, the failure persisted. The contact stated that the driver's side A-pillar trim was loose. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 220,000.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that water was leaking onto the passenger’s side floorboard and passenger’s side door, causing an electrical short with the windows. The contact stated that the window was stuck. The contact left the windows opened to air out the vehicle. The contact used duct tape to secure the structure. There were no warning lights illuminated. The local dealer was contacted and confirmed that parts were not yet available. The contact was added to a waiting list. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,800.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 40 MPH, there was an abnormal rattling sound coming from the passenger side of the vehicle. The contact stated the front passenger side door handle trim was then separated from the vehicle. The door handle trim was replaced by the owner. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 120,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 80 MPH, the passenger’s side exterior middle trim panel had dislodged from the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure and explained that the failed part was not listed in NHTSA Campaign Number: 24V031000 (Structure). The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 30,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 MPH, the A and B molding used to secure the windshield, detached from the vehicle. The contact pulled over and retrieved the pieces. The contact had taken the vehicle to the dealer who replaced the moldings. The contact stated that the front windshield molding had since started to detach again. The contact stated that the rear and front passenger’s side door moldings were also detaching. The contact returned the vehicle to the dealer and was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and confirmed that there was no recall regarding the failure. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 83,913.