NHTSA Complaint #11715444 — 2016 FORD EXPLORER

Since March of 2024, this vehicle has been waiting on parts to correct Ford recall 24S02. The dealerships are even frustrated with dealing with customers. They started telling us there is nothing they can do and send us on our way only saying our name is on a list. In the summer of 2024, the A pillar trim dislodged and nearly hit another car at highway speed but luckily did not cause an accident. This has been tagged as a SAFETY recall so how is it that we are allowed to drive around without a part replacement or the potential for them to dislodge and hit another driver for now 2 yrs? (B Pillar Recall in 2025 and still attached) I would like an explanation on how this has been allowed to go on this long. What are the limitations for a safety recall and why does Ford and NHTSA allow drivers to operate their vehicles with known safety hazards attached to their vehicle? I see these vehicles all over the road with parts still attached or one side missing. This particular vehicle has been inspected by Ford, but we were allowed to drive off with recalled part, B side still attached for now, and still 2 years later, no option for replacement.