NHTSA Complaint #11625307 — 2016 FORD EXPLORER

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 55 MPH exiting a residential area. The front wheel axle came apart. The contact's husband removed the shocks. The contact was able to drive the vehicle to her residence. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17E048000 (Wheels, Suspension). The contact called the local dealer, who confirmed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 220,000.