NHTSA Complaint #11361496 — 2016 FORD EXPLORER

I HAD THE REAR TOE LINKS REPLACED DUE TO A SAFETY RECALL DECEMBER 2, 2019. ON 09/27/20, I WAS RETURNING HOME AFTER DROPPING MY KIDS OFF TRAVELING 70 MPH ON A HIGHWAY, WHEN THE RECAL PART I HAD REPLACED LESS THAN A YEAR AGO BREAK. THIS CAUSED ME TO LOSE CONTROL AND HAVE AN ACCIDENT. I NOTIFIED FORD OF THIS 09/28/20 AND I WAS INFORMED THAT THE RECAL WAS COMPLETED, NOTHING THEY COULD DO. I INFORMED THEM THE PART BROKE AT THE WELD WHICH IS A DEFECTIVE PART. AGAIN, I WAS TOLD OT THEIR PROBLEM. THIS HAS CAUSED MY VEHICLE TO TO BE TOWED , DAMAGE TO THE REAR BUMPER AND MYSELF BUYING A NEW PART OUT OF POCKET TO GET VEHICLE ON ROAD AGAIN TO GO TO WORK. THIS IS ALSO ANY OTHER PROBLEMS THAT IT MAY HAVE CAUSED DUE TO STRESS ON VEHICLE, LIKE OTHER TOE LINK, TIRES, BRAKES, OTHER SUSPENSION PARTS. ENCLOSED IS PART AND PART NUMBER THAT WAS THE RECAL PART REPLACED BY A FORD DEALERSHIP AND DAMAGE TO VEHICLE. I WAS LUCKY I DID NOT HIT THE OTHER VEHICLES AROUND ME, HIT HEAD ON WITH CENTER DIVIDER OR GUARDRAIL, ROLL THE VEHICLE OR HAVE SERIOUS INJURY.