NHTSA Complaint #11516282 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11516282 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The vehicle became very difficult to steer while on the freeway and then the steering system completely failed. I was able to safely get off the freeway, but I was lucky. This could have been devastating. There were no warning lights until the system shut down. The system issues match exactly the complaints of those who experienced issues with the rear toe link. I live in California, in the Sierra Nevadas in an area with high snow and brine (corrosive) used daily in the winter. The recall is not showing in my area because Ford has deemed all of California as a non corrosive area. This is an extremely dangerous, recognized safety issue which I was not given notice of the recall because Ford mis-catergorized all of California as a non-snow area.
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