NHTSA Complaint #11363338 — 2016 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11363338
Vehicle 2016 FORD EXPLORER
Component SUSPENSION
Date of Incident
Date Filed
Mileage 75 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State SD

Consumer Description

TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.

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