NHTSA Complaint #11252588 — 2016 FORD EXPLORER

MY STEERING PROBLEM STARTED WHILE DRIVING, WHICH BEGAN WITH A POPPING NOISE WHEN BACKING UP AND THEN A GRINDING NOISE WHILE TURNING LEFT OR RIGHT WHEN DRIVING FORWARD. THE PROBLEM QUICKLY PROGRESSED AND THE VEHICLE BECAME DIFFICULT TO TURN LEFT OR RIGHT WHEN I WAS DRIVING IN TRAFFIC AT AROUND 30 MPH. I HAD TO MUSCLE THE STEERING WHEEL TO TURN THE VEHICLE AND MANAGED TO DRIVE TO THE NEAREST GARAGE. THIS SAME GARAGE WAS VERY AWARE OF THIS PROBLEM WITH THE FORD EXPLORER AND REPAIRED MY VEHICLE AT A COST OF $2417.74. FROM THE TIME THE STEERING PROBLEM BEGAN TO THE TIME THE VEHICLE COULD NOT BE DRIVEN WAS LESS THAN FOUR HOURS. THIS PROBLEM IS VERY DANGEROUS AND THERE SHOULD BE A RECALL FOR IT ASAP!!.