NHTSA Complaint #11252233 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11252233 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 65,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
AT APPROX 65K MILES I NOTICED THE STEERING WHEEL BECOMING STIFF AND A NOISE OF PLASTIC RUBBING IN THE STEERING COLUMN. TODAY AT 67K MILES I TOOK VEHICLE INTO FORD DEALER FOR ANOTHER RECALL TO BE TOLD THE RACK IS BAD. SEEING AS THIS IS SUCH AN ABUNDANT ISSUE WITH THESE VEHICLES, I'M TRYING TO UNDERSTAND HOW THIS ISN'T A SAFETY RECALL. IF THIS PART FAILS WHILE DRIVING IT COULD LEAD TO A CATASTROPHIC CRASH. HONESTLY I'M AFRAID TO HAVE THE DEALER REPLACE IT WITH AN IDENTICAL PART SINCE THERE IS OBVIOUSLY AN ISSUE WITH THE PART IS IT IS CURRENTLY BEING PRODUCED.
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