NHTSA Complaint #11253761 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11253761 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 64,339 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WY |
Consumer Description
MY HUSBAND WAS DRIVING DOWN THE ROAD WHEN A BUNCH OF ERRORS STARTED POPPING UP INCLUDING STEERING ASSIST FAULT, SERVICE ADVANCE TRACK, SERVICE HILL DESCENT, ETC. THE STEERING ON MY CAR IMMEDIATELY LOCKED UP AND HE COULD BARELY GET THE CAR TURNED OFF THE ROAD BEFORE IT SHUT DOWN. IT ALMOST CAUSED AN ACCIDENT AS WE WERE NEARLY REAR-ENDED. I TRAVEL THE INTERSTATE DAILY AND HAD THIS HAPPENED ON THE INTERSTATE INSTEAD OF A CITY STREET IT COULD HAVE RESULTED IN A DEADLY ACCIDENT. I USE THIS CAR TO TRANSPORT MY INFANT AROUND AND IT IS NOT SAFE AT ALL. AN ERROR LIKE THIS COULD KILL MY WHOLE FAMILY.
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