NHTSA Complaint #11245959 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11245959 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 57,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
EXPLORER SPORT 57800 MILES VEHICLE IS EXPERIENCING POPPING NOISES WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT ALSO HAPPENS WHILE BRAKING THE POPPING IS SIGNIFICANT ENOUGH TO FEEL IN THE STEERING WHEEL AS WELL AS IN THE FLOOR BOARDS ON BOTH FRONT PASSENGER AND DRIVER. THE STEERING WHEEL HAS EXHIBITED EXTREME VIBRATION ENOUGH TO MAKE THE OUTSIDE DRIVER REVIEW MIRROR SHAKE. THE STEERING WHEEL HAS ALSO BEEN STUCK IN THE LEFT TURNING POSITION TWICE WHILE TRYING TO STRAIGHTEN WHEELS BACK OUT. DEALER WANTS $2,500 TO REPAIR IT. THEY ALSO CHARGE ME $140 TO TELL ME IT NEEDED TO BE FIXED.
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