2021 TESLA MODEL Y Electrical System Problems

On [XXX], after placing my young child in my Tesla and closing the door, the 12V battery failed suddenly and the vehicle became inaccessible. I was unable to unlock or enter the car. I did not receive any warning or alert that the 12V battery was about to fail. The vehicle was in my garage, and the window automatically cracked, which allowed me to monitor my child while I sought help. I called Tesla Roadside Assistance at 8:59 AM. During the call, the representative reassured me that help was being dispatched and at times described the service provider as “on the way” (timing details such as “within ~45 minutes” and the length of the initial call are my best estimates). After continued waiting with my child confined inside the vehicle, I contacted emergency services due to the safety risk. I called 911 at 10:03 AM. I later had the 12V...

The contact's client owned a 2021 Tesla Model Y. The contact stated that while his client was driving at an undisclosed speed under 60 MPH, the vehicle caught fire in an unknown location. The origin of the fire was unknown. The contact stated that his client attempted to unlock the vehicle doors, but the driver's handle did not work as intended, trapping the contact's client in the burning vehicle. The contact stated that the police and fire department arrived, but were not able to get close enough to the vehicle due to the inferno. The contact's client succumbed to the fire. The fire department extinguished the fire after approximately 40 minutes. The vehicle was destroyed but towed to a tow yard. The manufacturer was notified of the fatality. No further information was available as of yet. The failure mileage was unknown.

After charging the vehicle threw error code “BMS_a079 Unable to charge - Maximum charge level reached Reduced maximum charge level - Schedule service”. The car would no longer charge and had to be taken in for service. Tesla advised the High Voltage battery needed to be replaced. Replacing the High Voltage battery resolved the issue.

I parked my Tesla vehicle in a friend’s driveway. When I returned and opened the driver’s door, I entered the vehicle and attempted to put it into Drive. At that point, the vehicle display went completely blank and the vehicle became inoperable. I then attempted to open the door from inside the vehicle, but the door would not open and I was unable to exit the car. I was effectively locked inside the vehicle. I contacted Tesla customer support and remained on the call for approximately 1.5 hours before receiving assistance. Tesla customer support confirmed that the issue was caused by failure of the 12-volt battery. At the time of the incident, the outside temperature was below 0 degrees centigrade. The incident occurred in Cedar Rapids, Iowa. There was no prior warning or notification from the vehicle or the Tesla mobile app indicating that the 12-volt battery was at risk...

The contact owns a 2021 Tesla Model Y. The contact stated that while the vehicle was parked, the contact observed the code BMSA079 on the computer, and messages "Vehicle Unable to Charge to Maximum Charge Level" and “Maximum Charge Level Reached - Reduced Maximum Charge Levels" were displayed. The vehicle was taken to a dealer, and it was determined that one coil in the battery was inoperative, and the dealer reduced the charge and refused to increase the battery charging level. The manufacturer was notified of the failure. The failure mileage was 155,000.

The vehicle’s high-voltage battery and charging system experienced repeated failures, preventing charging while the vehicle was parked. This issue occurred three times: January 2024: Charging error “BMS_a079. Unable to charge” appeared. Vehicle was stranded and required service intervention. Mileage ~28,125. November 2024: Same charging error during winter travel, vehicle stranded mid-trip, creating safety risk for passengers. Mileage ~38,744. September 2025: Charging error recurred mid-trip, vehicle had to be left at a service location. Mileage ~48,918. All incidents were reported to Tesla under battery warranty. Repairs were attempted each time, but the problem recurred. A repurchase request was submitted after the third incident and was denied, with only a goodwill service credit offered. Safety concerns include the risk of being stranded, particularly during long trips or in winter conditions, which could affect passengers and other road users. The battery and charging system were inspected by Tesla service personnel after each incident,...

In May 2025, Tesla pushed an over-the-air (OTA) software update overnight while the vehicle was parked. When the vehicle was started the following morning, the update had failed mid-process and stalled at approximately 50%. Immediately upon startup, the backup camera and navigation/maps stopped functioning. The vehicle has been unable to complete subsequent software updates since. Tesla service later inspected the vehicle and indicated that the main computer/ECU was stuck in a loop and required replacement. The backup camera and navigation loss occurred immediately following the OTA update and persisted for several months despite multiple service attempts. Due to the vehicle’s rear design and limited rear window visibility, operating the vehicle in reverse without a functioning backup camera significantly impairs visibility. Even when using mirrors or physically turning to look backward, rearward visibility is restricted. As a result, the loss of backup camera functionality presents an ongoing, daily safety hazard during...

I am filing this complaint regarding a high-voltage battery defect in my 2021 Tesla Model Y. The vehicle has been diagnosed by Tesla Service, and both the technician and service advisor confirmed that the high-voltage battery has an internal short. This is a critical failure involving the primary energy/storage system of the vehicle. Despite acknowledging the internal failure, Tesla is denying warranty coverage for the battery replacement. They have stated that failure is internal, and is not caused by anything external The failure was not caused by an accident, environmental exposure, or improper use. This appears to be a component-level defect within the 2021 Tesla Model Y battery packs Considering Tesla has issued prior service bulletins for Model Y high-voltage battery quality issues in adjacent model years, this may indicate a broader pattern of battery defects. They are trying to charge people over $12,000 for battery replacements that should be...

Detailed Description of the Defect: Friday Incident: While picking up my son from school, the vehicle abruptly disabled multiple safety and driver-assist features. The car rolled backward on a slight incline, failed to display any surrounding vehicles on the FSD visualization, and retained accelerator input even after I removed my foot from the pedal. The vehicle continued to speed up slightly in Drive and Reverse without my input. Soft resets did not resolve the issue. Monday Incident (Collision Caused by Malfunction): On Monday morning, the same malfunction occurred. As I reversed into my garage with the door opening, the car again held the accelerator input after I lifted my foot, causing the vehicle to continue moving backward unexpectedly. The vehicle struck my garage door, causing property damage and a dent to the trunk. This was not driver error. It was unexpected propulsion after pedal release — an extremely dangerous condition.

The contact owns a 2021 Tesla Model Y. The contact stated that while driving uphill at an undisclosed speed, there was an abnormally loud pop coming from the vehicle. No warning light was illuminated. In addition, the contact stated that the vehicle lost automotive power and rolled away in reverse downhill towards oncoming traffic. The contact was able to avoid oncoming traffic and reverse onto the shoulder of the road; however, the driver’s side rear driver’s door failed to unlatch or open as intended while using the interior door handles. A local tow truck arrived on scene, and the passenger’s side door failed to open as intended with the exterior door handle. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the 12-Volt battery needed to be replaced. The vehicle was repaired but remained at the local dealer. The manufacturer was made aware of...

On October 2, my Model Y battery was replaced with a defective cell. Tesla service center replaced the battery. The vehicle could not charge or operate, making it unable to be driven. Today, November 2, while driving my car, my Tesla ABS system and other battery components experienced total failure while driving. For a brief period of time, I was unable to brake completely and my vehicle felt like it was skidding. At the time this occurred, my 1 year old daughter and pregnant wife were in the vehicle. This could have been much worse.

The driver rear left side door is unclear electrical control and broke so I cannot open the door from the outside. I have a child inside. This is an extreme safety hazard were an accident to occur.

I was driving along one of the main highways in Orlando, Florida called [XXX], on Wednesday [XXX], in my Model Y Tesla. I was between the exits of [XXX], and [XXX]. I was in the middle lane. There was a software update issued the previous Sunday. The warning came on the display that the lane changing was not valid. At that point the car took over and accelerated. The brakes would not work, until I slammed on it after 3 times, and the car began to decelerate. The air conditioner went off, along with the electrical turn signals. I as able to get off at the [XXX] exit for it is a bit of a "hill" up in Florida, but knew I could coast into a lane hopefully no one would be in. I was able to at least coast into a parking lot, and bump the car into a...

🚨 Immediate Escalation: Safety-Related HV Drive-System Concern / Diagnostic Fee Dispute / No Loaner – Urgent Review Needed VIN [XXX] I am requesting immediate escalation of a safety-related concern involving my 2021 Model Y (approx. 90,000 miles) currently assigned to the Tesla Wilmington Service Center. The advisors (Shelly & Amanda) has stated the diagnostic fee will not be covered until after inspection, but the earliest inspection is October 22, and I’m being asked to drop off the vehicle now with no loaner or transportation support. This is a High-Voltage Drive-System concern that may fall under the Drive Unit Limited Warranty (valid through Feb 2029). The local team refuses to classify the case under warranty review or confirm transportation support, leaving me without safe mobility for weeks. Please escalate this to a Corporate Service Manager or HV Warranty Specialist today and confirm: 1. That the diagnostic will be covered pending warranty...

After 4 years of ownership, the HV battery has failed. This has put the car at risk it stopped charging and without charging the car was no longer drivable. The battery was overheating the car was very hot the AC stopped working. This put the car at risk when drive the battery dropped significantly while driving. Yes we got it inspected they said that the battery is failing and needs to be replaced. I have a quote about the replacment parts. There was a message at the end that the battery was unable to charge.

The main vehicle computer (MCU) failed. The problem first appeared in May 2024 with intermittent rear camera malfunctions. It has since worsened. Most recently (08/28/25), the center display went completely black and the vehicle became inoperable — I could not start or move it. This left me stranded in a dangerous neighborhood late at night and required the car to be towed. When the display fails, I lose access to the rear camera, climate controls (including defrost), and turn signal indicators. These are safety-critical systems, and in this case the failure also disabled the ability to drive the vehicle entirely. The problem has been reported to Tesla. They inspected the vehicle but claimed the earlier camera malfunction was unrelated to the current computer failure. No independent mechanic has inspected it. The failures are ongoing and reproducible. No warning lights or alerts appeared before the system shut down. The vehicle is...

I’ve had to replace the steering rack, upper and lower control arm for the left wheel, entire computer motherboard. I drove the car for less than 70k miles and zero accidents and zero modifications. Yes I am open for inspection. While driving with fsd lane keep failed causing the car to veer to other lane. The tesla repair shop said the steering rack was sending errors and the whole rack needs to be replaced. They said it was both electrical and mechanical failure. Previously I’ve had the control arms replaced because it was making clicking noise when I turn the wheel. They said it was due to front compliance link and lateral link issues. Also had entire computer board replaced previously. The error message after the incident was lane assist disabled, steering assist reduced. In the maintenance mode it said “ The drive interface (DI) or drive inverter (DIx) electronic...

8k miles after warranty expired, I got this notification in my Tesla. BMS_u018 Maximum battery charge level reduced OK to drive - Schedule service Car won’t charge anymore, Tesla says it’s a High voltage battery issue and are charging $14,000 out of warranty. Online it says others have the same issue of it not working sometime after warranty expires. Tesla states batteries should run from 200-300k miles? Wanted to make this complaint since I don’t do anything to cause the battery to have a malfunction this early. No supercharging or charging to 100%.

Plugged a charger cord for a Garmin watch into the center console USBC right side port. Overnight the USBC port, while connected to the cord but not to the watch or any other device, overheated and melted. It burned the cords male connection into two pieces and melted plastic into the center console. The male end of the cord is now fused into the USBC port of the car. No messages/alerts on the car. Manufacturer inspected and invoiced $970.00 for parts and labor. From forums online this is not the first instance a similar situation has occurred. Assuming paper or another flammable substance was in the console, it would have caught fire

Vehicle: 2021 Tesla Model Y VIN: [XXX] Date of Incident: [XXX] On the afternoon of Sunday [XXX], while my Tesla Model Y was parked at home and charged to approximately 80%, both my wife and I attempted to enter the vehicle to attend an important appointment. Upon approach, we found the car completely unresponsive — no power, no screen activity, and we were unable to start the vehicle or release the charging cable. Despite this, both front doors could still be manually opened. However, the frameless windows did not automatically lower as they normally would when opening and closing the doors, As a result, when we attempted to close the doors, both front door windows shattered, as the glass was unable to lower and collided with the door frame. This incident clearly resulted from a critical system failure that disabled essential safety and design functions. The vehicle was not damaged...

2nd Tesla loaner is damaged by rodents Chew on Car Wires.

The heat pump stopped working twice, which requires a trip to the service center and the repair to restore function is a minimum of $3,000. The vehical has no heat at all, no defrost, no cabin heat nothing! This defect happens in the coldest parts of winter and leaves the owner stranded wherever this occurs. The first time was at 52,000 miles. It wouldn't turn on. The heat pump seized. The second time was on a trip, it blow out all the freon and stopped working in Waterloo, Iowa. I was 4 hours from home and it was -4F outside. The car had 136,000 miles. Many others have had heat pumps go out in the same situation...dead of winter. The repair is $3,000 to get heat back into the car. The heat pumpscare clearly defective or not big enough and are destroying themselves every other winter in Minnesota. This is...

Alerts regarding vehicle steering, stability, emergency braking, lane control traction, received all at once and the Tesla AI advisor indicated others were reporting the same. No other vehicles in lanes around us showed up on the vehicle LCD screen as normally they do too. Car did not brake normally (foot off accelerator and no braking) and handling seemed different although we were very cautious. Tried to resolve with screen reboot and multiple drives as AI Advisor suggested and it did not self resolve. Contacted Tesla service and they suggested HCU was faulty (hydronic control unit) and ABS modulator. Also wanted to look at vehicle low voltage circuit. They scheduled me for a first available $1600 service on Feb 26th (in 9 days). See attached. Seems like a significant safety issue and defect and should be recalled before some gets hurt, especially if others are seeing this too.

The arm felt on the driver side while I’m driving. Also, there is issue with the camera and the screen electrical problem.

The software for the car was showing multiple errors in the service page saying the disk space for the car was full. As a result, the car had severe lag issues and the screen completely shut down multiple times while driving on the highway. There were no user warnings and I only knew about the service warnings after speaking with Tesla support. They said it was definitely not user created and that it needed immediate service. However, the service center claimed it was not their responsibility and wanted to charge 300-500$ to look into it.

What component or system failed or malfunctioned, and is it available for inspection upon request? System computer. After a Over the Air (OTA) update, most driver assistive functions are inoperative. System feedback display sometime goes black (speedometer, controls, backup camera, etc). After manufacturer serviced car to verify and resolve issue, issue was not corrected. Screen continues to error, asking for a software update. Per the manufacturer this is a computer issue with the cache, and being told to replace computer. How was your safety or the safety of others put at risk? Since the driver feedback display and cameras are sometimes non-functional. Back up camera can be unusable, lane keeping, and cruise control are inoperative. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By an manufacturer repair center....

The front passenger safety restrain system keeps switching off and showing an error randomly during driving, especially with younger passengers on the passenger seat. The problem was already fixed by Tesla 4 times and is appearing again.

On [XXX] my husband was taking our [XXX] son to the grocery store and put him in his car seat. He then shut the door and went to open the driver door and the car had locked and would not unlock leaving our [XXX] trapped in the car. We called Tesla immediately and they said the 12 volt battery had died and we needed to call 911. Luckily while I was on the phone with 911, one of the windows was slightly cracked and my husband was able to get the window down further so we could get our son out. You are suppose to receive 3 warning messages from Tesla saying the 12 volt battery needs to be replaced or is dying we did not receive a single one. This is life threatening and extremely dangerous. Our friends who had heard our story just sent us a news story...

Power was lost completely while car was on the road, breaks stop working and unable to stop. Driver had to go off road to prevent collision and road a accident. Towed to Tesla center. Diagnosis is “internal short” but did not elaborate. No explanation and answer why break did not work. External damage due to accident was not covered.

I was trapped in my car when the 12V starter battery died without warning and everything in the car shut down. I was very fortunate that I had my cell phone with me to call my friend who had just left. However, he was unable to help me open the car from the outside. I spent several minutes going through several questions in an attempt to make an emergency request for roadside assistance on the Tesla app in hopes they could talk me through getting out. I finally received a text stating my request was 'being reviewed'! I have claustrophobia so by now I'm not breathing comfortably. I responded that I was trapped in my car and needed immediate help. They responded telling me where an emergency release was. A release which every Tesla owner that I know has told me they had NO knowledge of. When I was towed...

Steering disabled due to software update resulting in vehicle undriviable and having to be towed from driveway Tesla requiring customer to pay for hardware replacement due to software update failure costing $2,921.24 for the replacement, out of pocket. Required replacement of steering Rack (Dual Motor) Part - Steering Gear Left Hand Drive (1044832-00-A)

The main screen on my Tesla Model Y flickers while driving, as well as charging. I have a video of it happening, if you slow the video down it completely shuts the screen down for a millisecond and then turns back on. I have sent this video to Tesla, as well as Tesla technicians has confirmed the issue happening when they had the vehicle. I have had the vehicle into Tesla 3 separate times for service, they don't know how to fix the issue and keep telling me to wait. I have been dealing with this issue since January 2024 and am tired of waiting and putting my safety at risk. I feel that I have been more than patient with them and now I feel that they are now blowing me off. They don't feel that it is a safety concern even considering that the display screen went out...

The contact owns a 2021 Tesla Model Y. The contact stated that while driving at low speeds when making a J-turn beside the contact's steep driveway, the vehicle crashed into the curb then began to roll down the steep hill, and crashed into a tree. The contact stated that the brake pedal was depressed, however, the vehicle continued to roll. No air bags were deployed and no injuries were sustained. The vehicle was taken to the repair shop where the headlight assembly, the hood, and the full front assembly of the vehicle were replaced. The manufacturer was made aware of the issue. The failure mileage was approximately 400.

The vehicle's primary Autopilot processor randomly and completely failed while in active use on February 10th, causing the vehicle to immediately change course towards a highway barrier at high speed. Since that moment, every time the Autopilot DAS computer is reset, the primary processor refuses to transition from the INIT state to the NOMINAL state and instead transitions to CRITICAL state. The vehicle had software update 2023.44.30.8 for recall campaign #23V-838, recall number SB-23-00-008 applied 1 month ago, which was supposed to decrease the probable misuse of the DAS system. However, many individuals reported that the recall immediately and irreversibly damaged their DAS computer, so Tesla offered them a free replacement without hassle. However, I have been struggling to work with Tesla's Carlsbad, California service center for over a week to get the DAS computer replaced at no cost, since the computer was damaged after an update caused the computer...

On 6/25/22 our 2021 Tesla Model Y with 16,163 miles had a sudden unintended acceleration, it didn't responded to the breaks and within seconds hit a parked car and finally stopped when it crashed to a large tree. It was a "Total Lost" by the insurance. Around 1pm on a clear sky day, driving out of a small gated residential community, before exiting I pulled over the side of the road for a few minutes, when I resumed the car suddenly accelerated to what felt like full speed. While I stopped by the side of the road the car remained in "D" mode, when I resumed I forgot that it was already on "D" and pushed the shift level down; we think the car went to Cruise Control to the last used speed which was probably a highway speed. The breaks didn't stopped the car and didn't cancel the accelaration....

When driving the car abruptly slows down. This also happened on the freeway. I get an error message that says “power limited” and a turtle symbol. This is the second time this issue has happened. Tesla service center has not been able to confidently diagnose this issue. They say it’s resolved and once I leave the service center and the problem comes back.

Rear ultra sonic sensors (USS) sliding into the vehicle. No impact or cause for rear sensors to move. Two of the four rear USS pieces are moving back in their housing and are no longer flush with the bumper.

I understand that in September 2022 there was a recall because the windows were pinching people's fingers and not letting go. Why then did it happen to me in January 2024? The window closed on my finger and was trying and trying very hard to close, as if the sensor didn't detect an object at all. I pulled and pulled at it for a few seconds before my hand ripped out. I wasn't sure how bad the damage would be as it was cold outside. I had a raised red mark and no feeling in the entire tip for a few days. Today is Day 8 and the mark looks exactly the same, but I have maybe half of the feeling back. I'm assuming it will be OK and I haven't gone to a doctor. Also, I did contact Tesla directly and they didn't care. They just had low-level people...

The contact owns a 2021 Tesla Model Y. The contact stated that on several occasions while driving at various speeds, the steering wheel became stiff and failed to operate as intended. The contact stated that the master warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the firmware needed to be updated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 39,000.

The power steering stopped working. "Error UI_a020: Steering assist reduced," and "Error APP_w264: Lane Departure Avoidance features unavailable" appeared on the screen afterwards. I was driving home when suddenly I was unable to turn the steering wheel more than a quarter turn (even with all my weight and strength). I tried resetting my vehicle and the issue persisted. I also tried getting out of the vehicle, locking it and let it sit but the issue persisted when I got back in. Luckily, I had just entered my neighborhood and managed to get it parked in my driveway. After a couple hours of the vehicle sitting in my driveway, the issue stopped. I took the vehicle to the Tesla Service Center where it was inspected, they informed me this is a known issue with current firmware and an unknown future update will fix the issue.

The contact owns a 2021 Tesla Model Y. The contact stated that, while attempting to enter the vehicle, he was unable to access it via the remote access key fob. Upon gaining access to the vehicle through the rear passenger door, it then failed to start. No warning lights were illuminated. The contact also stated that the battery management system had failed to properly notify him of the impending failure, either through the vehicle instrument panel or the Tesla vehicle phone application. The vehicle was towed to the dealer, who diagnosed a failure with the battery management system and determined that the low-voltage battery required replacement. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Main console computer spontaneously rebooted mid-drive. Ability to know vehicle speed is not possible during reboot. After reboot, the vehicle turn indicators would not activate and when I attempted to enter “park,”, the vehicle continued to indicate that it was in “drive.” It did not respond to the accelerator pedal after it was attempted to be set to “park,” so the vehicle state and the indicator remained inconsistent. Vehicle appears to have returned to normal operation after manual reboot.

The 12-volt battery in the vehicle unexpectedly failed without any prior warning, contrary to Tesla's assurance that a warning should appear on the dashboard screen in advance to indicate the need for replacement. In our specific case, no such warning was given, resulting in the vehicle becoming inoperative. This situation could pose a significant safety hazard if the car had stopped in the middle of the road. On September 12, 2023, my son experienced an incident where he could open the driver's side door, but the dashboard screen went completely blank. Despite attempting to reboot the system, there was no response. After exiting the car and closing the door, we observed that the window did not behave as expected in typical situations, as it did not slide down when the door was closed. This unexpected malfunction led to the window breaking without any prior indication or warning from Tesla. The...

I was accelerating out of a parking lot and was up to 30 MPH when the vehicle suddenly shut down and the rear end began shaking. The control screen went completely black/off. I could not accelerate at all. A semi truck was coming from behind and the vehicle came to a sudden stop within a few seconds. I could not coast and pull into a parking lot. It felt like an emergency brake was turned on or the back wheels locked up. I had to turn into the center turn lane. Vehicle doors would not open and hazard lights would not turn on. Opened manual door handle and forced my way out. Shut door as I ran to safety and the window cracked. I could have been severely injured if that semi hit me from behind and especially if this would have happened on the freeway. Very scary that a...

Model Y Battery Problem. The battery died while my baby was inside the car. Phone app, remote control, key card, etc. did not work. We live in Las Vegas & August is very hot. Today is Sunday and nobody in Las Vegas was able to help. Customer Service took over 30 minutes just to connect, and was no help. I got transferred around numerous times because they have no solution. The frustrating part was that tesla employee wasn't willing to help. I understand that they might not be able to do anything, but their attitude and the unwillingness to help was just shocking. One of them even told me that there's nothing they can do and I need to contact someone in Las Vegas. Other employee who had no knowledge of the car told me to jump start the car. He gave me an attitude when I told him I...

Dear Tesla Customer Support, I hope this email finds you well. I am writing to express my extreme concern and disappointment regarding a serious malfunction I experienced with my Tesla vehicle, Model Y, on 08/01/2023. The incident has left me deeply troubled and has raised significant questions about the safety and reliability of your vehicles. On the aforementioned date, while I was driving my Model Y, I noticed an unusual burning smell coming from the vehicle. Shortly after, the cruise control system began to malfunction erratically, leading to a loss of control over the vehicle's speed. In a matter of seconds, the display and all lights on the dashboard went dark, leaving me unable to monitor crucial information such as speed, battery level, and vehicle warnings. Worse yet, the electronic power steering suddenly failed, causing an immediate stiffening of the steering wheel and making it incredibly difficult to control the...

The 12V in the Tesla died without any warning. I put my 2 year old child in his car seat directly behind the driver's seat. I closed his door and went directly to the drivers door and could not get it to open. I tried the app multiple times including refreshing the app and restarting my phone. I also tried using the keycard to unlock the doors. I tried using my spouse's app which also didn't work. Nothing worked and my son was trapped in the car in 100+ degree weather for over 15 minutes. My husband had to pry the front passenger door open so that we can could get him out and in doing so caused the window to crack. When contacting Tesla, they sent out a tow truck to get it to the service center. They fixed the problem and told us there was a manual latch...

Battery is not able to charge . The message shows need services Bring the car to Tesla service center , they told us the battery need to be replaced. They did not tell us what caused the battery to die. The car has about 30000 miles on it . Daily driving to work. Don’t understand why the battery dies so fast . Does anyone report the same problem on 2021 Tesla model Y ?

Yesterday morning I opened the car and put my dogs in the back seat. I closed the door. I then tried to open the driver’s door but the car became unresponsive. I tried to release the charging cable connected to my home charger. The car did not respond via bluetooth or mobile or access card key. The car was completely dead with my dogs inside. I live in Palm Springs. It was 90 degrees and sunny outside. I called Tesla roadside. Towing was dispatched. Eventually the passenger doors opened and I got the dogs out. My car was towed away. Dead. Nobody at Tesla seems to see how dangerous this situation was. It could have been a baby locked inside the car. Tesla has no culture or attitude of taking this seriously or seeing this as a potentially life threatening issue. It’s shocking to me how everyone I spoke with...

1.What component or system failed or malfunctioned, and is it available for inspection upon request? After closing the passenger side door, The 12v battery that controls the Tesla cabin died without any prior warning or car notification that it needed to be replaced, as a result the car instantly powered down , disabling the a/c, windows and door locks and we were unable to open the doors to access the car. 2. How was your safety or the safety of others put at risk? At the time of the event no, just our personal belongings were trapped inside the car but as a parent of a small child I usually put my child in her car seat first and close the door then get in my seat, if this had occurred with my child being in the car , my only option would be to smash in the window to...